A
av2009
Guest
Hi, I'm new to Android Forums and am not very tech-savvy, so please bear with me.
I have an older Android prepaid smartphone (LG Optimus Exceed). I used the file manager app that came pre-installed on my phone to move folders of pictures, videos, audio clips, music, etc. from my internal SD card to my external microSD card. Instead of copying and pasting, I selected the "move to" option. After doing so, I visited my Gallery and found several hundred pictures with broken image icons. The images were unable to be viewed, and video/music/audio files were unable to be played. It displayed an error message stating "unsupported file." I checked my microSD card, and the folders were showing up in the external SD, but the files were not there. I hooked my phone up to my computer using a USB cord to see if I could figure something out; again, the folders were there, but the files were not. When I unplugged my phone and checked the file manager app, both the folders and the files had disappeared and several more images that were already saved to the external SD card became broken. There were so many pictures, videos, songs, and audio clips of memories with my family, and, now, they're just gone. I am devastated!!!
If anyone has any information of how to retrieve these files, or if there is no hope and they are just gone forever, please let me know.
I have an older Android prepaid smartphone (LG Optimus Exceed). I used the file manager app that came pre-installed on my phone to move folders of pictures, videos, audio clips, music, etc. from my internal SD card to my external microSD card. Instead of copying and pasting, I selected the "move to" option. After doing so, I visited my Gallery and found several hundred pictures with broken image icons. The images were unable to be viewed, and video/music/audio files were unable to be played. It displayed an error message stating "unsupported file." I checked my microSD card, and the folders were showing up in the external SD, but the files were not there. I hooked my phone up to my computer using a USB cord to see if I could figure something out; again, the folders were there, but the files were not. When I unplugged my phone and checked the file manager app, both the folders and the files had disappeared and several more images that were already saved to the external SD card became broken. There were so many pictures, videos, songs, and audio clips of memories with my family, and, now, they're just gone. I am devastated!!!
If anyone has any information of how to retrieve these files, or if there is no hope and they are just gone forever, please let me know.
