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Old March 12th, 2011, 07:18 PM   #1 (permalink)
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Default MMS not working

Hello. I am new to the Android world, and I am enjoying my new Inspire, well except for one problem. I attempted to send a MMS message (picture) and it would not send. I had the settings checked that would indicate if it failed, or sent. Nothing is happening. I contacted AT&T tech support. Settings were re-checked, also some sort of reset on AT&T's end. Suggested to do a hard reset, that was done. I was even passed on to a second tier tech person, again checked settings, even ruled out an issue with sim card, by putting in another phone, and had no problems. I do apologize for this post being so long, but wanted to give as much detail as I could. My question is...I know, I know thank goodness..Finally! :0) Could this be a defect in the phone itself, as was suggested by tech support with AT&T?

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Old March 12th, 2011, 07:42 PM   #2 (permalink)
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I had this problem the other day, if you press menu-settings-wireless&networks-mobile networks-access point names do you see medianet and mms and are the fields in the mms filled in? You can also press menu and reset default to reset the apns
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Old March 12th, 2011, 08:45 PM   #3 (permalink)
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Thank you for your quick response. I am not sure if I will be much help here..but here goes. I found what you had suggested....I am at the screen APns I see media net (green dot) and MMS (wap.cingular) Both have a lock icon beside them. when I touch media net..I get name Apn proxy port..etc..all indicate "not set" I took the easy way out, and did your second suggestion and reset default(s). Again, thank you for all of your help. I appreciate it very much. Take care. Be safe.
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Old March 12th, 2011, 08:50 PM   #4 (permalink)
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the reset default is what got mine working again. att tech support just wanted me to do a hard reset but i figured what could a default reset hurt for the apns worse case scenerio i would have to do a hard reset.

so can you send/receive mms now?
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Old March 12th, 2011, 09:02 PM   #5 (permalink)
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I wish i would have had the foresight not to do a hard reset...Or blindly do what I was told by AT&T to do...not being critical, they worked very hard to help me. I see I will have to put back all the apps, and fix the home screen. oh, and I apologize for not saying so..Yes, I am able to send MMS again. It did sound a bit odd to say the phone was defective, but I guess anything could be possible. Whew, not I can go back to feeling better about kicking the iphone to the curb. :0))
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Old March 12th, 2011, 09:07 PM   #6 (permalink)
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Oh, and as a footnote to all of this..I was too chicken to ask what apns was :0)) looked it up. push notification service. I see I have a lot to learn.
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Old August 6th, 2011, 03:18 PM   #7 (permalink)
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Default Same problem

I'm having the same problem...can't send MMS messages. I've contacted AT&T which was no help. They sent me a replacement phone which worked out in my favor considering I bought my inspire 2nd hand. But still no MMS. I tried what was suggested above and still nothing...any other ideas ??

This is getting very frustrating
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Old December 29th, 2013, 06:36 PM   #8 (permalink)
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my mms and media aRE LOCKED. i HAVE HTC INSPIRE. what do i do to unlock....it is a ATT phone that is on straight talk
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Old December 30th, 2013, 11:43 PM   #9 (permalink)
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I recently factory reset my phone because my mobile data wouldnt work even though im on contract through at&t, i was able to send and recieve calls, texts, multimedia messages, now since i factory reset my phone i cannot send or recieve multimedia messages, when i go to send one it has a clock on it saying its being sent but i wait and final says on my status bar at top of the phone *unable to send message, generic network failure*, when i have my bf send me one the DOWNLOAD button appears which i press and says at top *message not downloaded, generic network failure* ...i tried to reset the apn to default which didnt work! I really need help cause its frustrating, i send and recieve multimedia messages everyday but now i cant!
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