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Old August 15th, 2013, 01:31 PM   #1 (permalink)
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Default Please help me un-root

Hi everyone, I need some help please.

I recently purchased a second hand phone (HTC ONE) which had been rooted, the guy who sold it me said it had a problem charging.

I have tried charging it but it just wont charge at all. I have read that it could be down to the root.

I want to un-root the phone and put it back to factory spec.

I would really appreciate it if anyone who is knowledgeable on how to do this - could guide me though the steps please, preferably by pm, as I would find that easier.

Thanks

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Old August 15th, 2013, 07:32 PM   #2 (permalink)
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Sorry but if your phone will not charge it has nothing to do with it being rooted. You have another problem it could be the charger, the cord or the USB connection in the phone. Being you got the phone used it probably has no warranty except through HTC... Run the battery all the way down and send the phone to HTC... They care less if it's rooted or not.
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Old August 16th, 2013, 04:30 AM   #3 (permalink)
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If you want to try unrooting,you will need to relock the bootloader and run an ruu. Is your phone carrier branded?

It won't hurt to.try it,but unfortunately the prollem is likely hardware related.
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Old August 16th, 2013, 05:20 AM   #4 (permalink)
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hi, it is not carrier branded. how would I do what you have said to try?
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Old August 16th, 2013, 06:00 AM   #5 (permalink)
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Quote:
Originally Posted by stezers View Post
hi, it is not carrier branded. how would I do what you have said to try?
first well need to get some info about your phone. if you can do the following(deleting your imie and esn) and paste the results,it will tell us what ruu you need to run:

Quote:
first download and install these drivers: revolutionary drivers (mirror)

then,download this small file:
mini-adb.zip

-unzip it,and place the unzipped folder onto the root of your C drive(not inside a folder)

-open a cmd window(with win 7,click start bubble,type "command" or "cmd" in hte search box)

-now change to your mini-adb directory(assuming you didnt chagne the name). type in the black cmd window that opened on your PC:
cd c:\mini-adb

-pull the battery in your phone for a few seconds. hold volume down,then power. hold them both until you see the white/colored writing hboot screen

-select "fastboot" from the hboot menu with the vol rocker/power button

-in your cmd window type:
fastboot devices

it should output your phones serial number. if so youre good to go. if not,youre apparently having a driver issue. i usually recomend these drivers from Revolutionary: modified htc drivers download and install the drivers(you should just have to run that file). afterwards,unplug your phone,plug it back in. make sure its in fastboot. as soon as you get a result from "fastboot devices" your ready to procede to the next step.

-in your cmd window,type(or copy/paste,is much easier):
fastboot getvar all

-copy the info that outputs here. right click in your cmd window,click mark,highlight it all in white. hit enter. paste the info here. it will help us know which ruu for you to run.
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Old August 18th, 2013, 04:40 PM   #6 (permalink)
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Quote:
Originally Posted by clsA View Post
Sorry but if your phone will not charge it has nothing to do with it being rooted. You have another problem it could be the charger, the cord or the USB connection in the phone. Being you got the phone used it probably has no warranty except through HTC... Run the battery all the way down and send the phone to HTC... They care less if it's rooted or not.
What this man said, doubt it's anything to do with rooting.

HTC won't care if it's rooted, I've sent off two phones that has custom ROM's on them and they fixed the issues.

Also, if you return to Stock then don't update through the OTA as this can screw things up for you if you want to re-root at a later date.
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