Go Back   Android Forums > Android Phones > HTC One > (International) One - All Things Root

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old September 8th, 2013, 02:33 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2012
Location: Sydney
Posts: 5
 
Device(s): HTC ONE
Carrier: Not Provided

Thanks: 0
Thanked 3 Times in 2 Posts
Default [Troubleshooting]screen not locking during call

My phone doesn't lock screen during call. the backlight does go off, but does not lock, and my check keeps touching the screen causing it to hang up during the call.

IncredibleSyd is offline  
Reply With Quote
sponsored links
Old September 8th, 2013, 02:43 PM   #2 (permalink)
HTC User
 
Join Date: Oct 2009
Posts: 5,107
 
Device(s):
Carrier: Not Provided

Thanks: 20,784
Thanked 3,005 Times in 1,762 Posts
Default

what phone do you have? (htc incredible S in your avatar there)

if you have an HTC ONE:

are you rooted?
has this always happened or did it recently start? add/remove any apps?
do you have a screen protector? case?
soft reset?
soft reboot by pressing the power button down for longer than 10 seconds until phone reboots
using any 3rd party launchers?

the phone should NOT lock screen normally. it does not for me and that is what i expect.

what settings have you activated to get this function to happen?
marctronixx is offline  
Reply With Quote
The Following User Says Thank You to marctronixx For This Useful Post:
scotty85 (September 9th, 2013)
Old September 8th, 2013, 02:51 PM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2012
Location: Sydney
Posts: 5
 
Device(s): HTC ONE
Carrier: Not Provided

Thanks: 0
Thanked 3 Times in 2 Posts
Default

yeah HTC ONE

yes it's rooted

it's always happened

but it should LOCK during a call shouldn't it? otherwsie my check keeps touching the screen and ending my call

and i haven't tried a soft reset as of yet
IncredibleSyd is offline  
Reply With Quote
The Following 2 Users Say Thank You to IncredibleSyd For This Useful Post:
marctronixx (September 8th, 2013), scotty85 (September 9th, 2013)
Old September 8th, 2013, 03:39 PM   #4 (permalink)
HTC User
 
Join Date: Oct 2009
Posts: 5,107
 
Device(s):
Carrier: Not Provided

Thanks: 20,784
Thanked 3,005 Times in 1,762 Posts
Default

helps to know its rooted. moved to rooting sub forum.

kindly post your ROM you are using-even if stock rooted please post.

under normal conditions, when the phone is against your face whilst on a call, the screen goes dark so your cheek will not touch any controls on screen.

when you remove from your face the screen lights up and is back at the same screen as before it went dark. this is normal behavior.
marctronixx is offline  
Reply With Quote
The Following User Says Thank You to marctronixx For This Useful Post:
scotty85 (September 9th, 2013)
Old September 9th, 2013, 02:48 AM   #5 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2012
Location: Sydney
Posts: 5
 
Device(s): HTC ONE
Carrier: Not Provided

Thanks: 0
Thanked 3 Times in 2 Posts
Default

yes, i understand that is normal behavior, but my cheek is touching the screen during a call and activating settings which end my call (normally the "flight mode". i never had that with any other android phone. i'm pretty sure that is normal behavior..
IncredibleSyd is offline  
Reply With Quote
The Following User Says Thank You to IncredibleSyd For This Useful Post:
scotty85 (September 9th, 2013)
Old September 13th, 2013, 10:40 PM   #6 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2012
Location: Sydney
Posts: 5
 
Device(s): HTC ONE
Carrier: Not Provided

Thanks: 0
Thanked 3 Times in 2 Posts
Default

is there any more help? should i just take it to my provider?
IncredibleSyd is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > HTC One > (International) One - All Things Root
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 07:39 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.