December 2nd, 2010, 10:08 PM
Join Date: Feb 2010
Device(s): Gnex AOKP Nightlies (KitKat)
Thanked 26,702 Times in 7,003 Posts
You're stuck at the bootanimation. You probably should take the phone back to the carrier if it's under warranty. If not, try a factory data reset.
Follow these steps:
With the phone off:
1) Press the power button AND the home button at the same time
2) When you see the initial logo, take your hands off the buttons and you should see this: /!\
3) Now press the search button
4) You'll get 4 options. Using the volume rocker, scroll down to "wipe data/factory reset"
5) Press the camera button.
Your phone will wipe and start afresh. You should be good as new. Good luck.