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Old December 27th, 2009, 09:03 PM   #1 (permalink)
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Default Hi, I am intimidated, but with info I'll be ok!

Well I just got my first smartphone. I had a simple Motorola Rokr, which was an amazing phone. I decided to get the HTC Hero from Ntelos, which I thought was the same as the sprint phone. But the cable I got with my phone isn't what I see available for the Hero. I am going to try to post a photo of the connector for my phone.
What do you call the connector on my phone? It is sort of rectangular, but there is a bottom corner cut off diagonally. Is this what everyone's looks like? Where do I get a charger or USB cable?

So far I am figuring out many of my problems, except how to unlock the screen without hitting the power button. My screen locked during a call to Ntelos customer service, and I hung up after a long wait when I tried to get the screen unlocked! Is there an app for that?
Thanks, I'm learning a lot. I hope I'll like this thing soon.

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Old December 27th, 2009, 09:15 PM   #2 (permalink)
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Old December 27th, 2009, 09:21 PM   #3 (permalink)
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I want to put a photo of the cable, but when I click :add photo, it asks me for a URL. I don't know how to put up a photo. Can I put up a photo of the cable I'm asking about?
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Old December 27th, 2009, 10:46 PM   #4 (permalink)
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Old December 28th, 2009, 05:26 AM   #5 (permalink)
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Old December 28th, 2009, 07:29 AM   #6 (permalink)
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Quote:
Originally Posted by suzi View Post
Well I just got my first smartphone. I had a simple Motorola Rokr, which was an amazing phone. I decided to get the HTC Hero from Ntelos, which I thought was the same as the sprint phone. But the cable I got with my phone isn't what I see available for the Hero. I am going to try to post a photo of the connector for my phone.
What do you call the connector on my phone? It is sort of rectangular, but there is a bottom corner cut off diagonally. Is this what everyone's looks like? Where do I get a charger or USB cable?

So far I am figuring out many of my problems, except how to unlock the screen without hitting the power button. My screen locked during a call to Ntelos customer service, and I hung up after a long wait when I tried to get the screen unlocked! Is there an app for that?
Thanks, I'm learning a lot. I hope I'll like this thing soon.

Welcome to the AF forums and enjoy your visits !!
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Old December 28th, 2009, 03:30 PM   #7 (permalink)
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Quote:
Originally Posted by suzi View Post
Well I just got my first smartphone. I had a simple Motorola Rokr, which was an amazing phone. I decided to get the HTC Hero from Ntelos, which I thought was the same as the sprint phone. But the cable I got with my phone isn't what I see available for the Hero. I am going to try to post a photo of the connector for my phone.
What do you call the connector on my phone? It is sort of rectangular, but there is a bottom corner cut off diagonally. Is this what everyone's looks like? Where do I get a charger or USB cable?

So far I am figuring out many of my problems, except how to unlock the screen without hitting the power button. My screen locked during a call to Ntelos customer service, and I hung up after a long wait when I tried to get the screen unlocked! Is there an app for that?
Thanks, I'm learning a lot. I hope I'll like this thing soon.
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