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Old October 18th, 2011, 12:55 PM   #1 (permalink)
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Default Faulty RAM or Contacts

Hi,

I am new to this Forum and wish to seek your valuable experience and help in the hope to find a solution to my Samsung Galaxy S2 (SGS2) issue.

I have moved from HTC TouchPro2 on Windows Mobile 6.5 to SGS2 on Gingerbread 2.3.3.

The details of the SGS2 are:-

Baseband version: I9100DXKF1
Kernel version: 2.6.35.7-I9100XWKF1-CL265340root@DELL106#2
Build: GINGERBREAD.XWKF1


As I have about 4,000 contacts and 10,000 messages hence it is important for me to retain as many details from my Contacts & Messages as possible when the migration is done.

To prepare for the migration of Contacts, I have used Mobiledit and have managed to move all those 4,000 contacts to SGS2 successfully

After the migration to the new SGS2, the problem of inconsistent Contacts details and unsuccessful “sent” error messages arise when I am Replying to Messages.

At present, I face the following problem:-


Before Migration

Outlook Contact”Field” From HTC:

First: Sales Section
Last: Ms X
Mobile tel: 91234567

After Migration

Edit Contact “Field” From SGS2

First Name: Ms X
Name Suffix: Sales Section
Mobile Phone: 91234567

In order to remain a “consistent” display of Contact on the SGS2 screen as my old HTC, I have switched the HTC “First” field to SGS2 “Name Suffix”.

I have tried replying messages to Ms X but unsuccessful. Upon checking on the entry fields of the SGS2 Contact, her mobile phone has now been changed to: N,+6591234567 or sometimes ,+6591234567. Therefore, the original phone number has been prefixed with N,+65 or ,+65 followed by the mobile number. Take note that there is always a comma (,) added to +65

A thing to note is that so far it has not affected many other mobile numbers. I will only get to know if it affects another number if my contact sends me a message and only when I reply and hit the “SEND” message button will I then know if that particular contact has been plagued by the N,+65 or ,+65 issue.

Sensing, that something is not right, I have deleted Ms X’s whole contact, shut down SGS2, restarted and re-keyed the same contact 91234567 BUT the problem persisted, when Messages are replied and the mobile phone changed to N,+6591234567 … again

Has anyone faced the same problem as above ? If yes, are there ways to rectify it.

Thanks.

Nuube
19 Oct 2011

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Old October 18th, 2011, 02:57 PM   #2 (permalink)
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This seems like a configuration issue. I am guessing you are in Singapore since +65 is the international dialing code for that country. Would there be a reason why the phone would be configured for a different country? My guess is that the number of Ms X is being recognized as a number from Singapore and the country code is being automatically added. The comma is to pause.

Can you log onto gmail and check your contacts there? It's much easier managing them from a PC interface than trying to do it on the phone.

If there is something unique to the Samsung TouchWiz contact app, you should check with other users of the SG2 in Samsung Galaxy S2 (International) - Android Forums. Sorry I couldn't be more help.
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Old October 19th, 2011, 01:01 PM   #3 (permalink)
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Quote:
Originally Posted by lunatic59 View Post
This seems like a configuration issue. I am guessing you are in Singapore since +65 is the international dialing code for that country. Would there be a reason why the phone would be configured for a different country? My guess is that the number of Ms X is being recognized as a number from Singapore and the country code is being automatically added. The comma is to pause.

Can you log onto gmail and check your contacts there? It's much easier managing them from a PC interface than trying to do it on the phone.

If there is something unique to the Samsung TouchWiz contact app, you should check with other users of the SG2 in Samsung Galaxy S2 (International) - Android Forums. Sorry I couldn't be more help.
Hi Lunatic59,

Thanks for your reply.

It seems rather strange that sometimes the contact number is preceeded with the letter N and followed by comma, ie. N,+65xxxxxxxx

I have not sync any of my contacts to my Gmail as I understand it just "back-up" the contacts and those contacts cannot be restored.

Do you suggest that I use Kies ? I need to input from scratch all the 4000 contacts and sync/restore to the SGS2 (after doing a factory reset) ?

Thanks.

Nuube
20 Oct 2011
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Old October 19th, 2011, 01:22 PM   #4 (permalink)
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Hi Lunatic59,

Thanks for your reply.

It seems rather strange that sometimes the contact number is preceeded with the letter N and followed by comma, ie. N,+65xxxxxxxx
From: List of country calling codes - Wikipedia, the free encyclopedia.

Quote:
The telephone numbering plan for a telephone system includes an international dialing prefix, such as "00" or "011", which is added before the country calling code and is specific to the country from which the caller is dialling. Generally, as in the list below, the need for this prefix is specified with a "+".
I would assume that the "N" is your carrier's code to indicate international dialing. The comma is a pause +65 is the country code for Singapore. If these are local or in-country calls for you then you do not need the prefixes.


Quote:
I have not sync any of my contacts to my Gmail as I understand it just "back-up" the contacts and those contacts cannot be restored. Do you suggest that I use Kies ? I need to input from scratch all the 4000 contacts and sync/restore to the SGS2 (after doing a factory reset) ?
That is incorrect. Sync'ing your contacts with gmail is more than simply a backup. It makes your contact list available to all your Android devices linked to that gmail account as well as saving them in the "cloud". You do not need to input them all from scratch. If you export them from your Windows Mobile phone (or Outlook, if you sync your phone to Outlook) as a .csv file, you can import them into gmail on a PC. They will sync back to your phone and you are done. Managing the contacts from a PC is infinitely easier. Yo shouldn't have to do a factory reset unless you want to change the primary gmail account.
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