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Old March 8th, 2012, 08:19 PM   #1 (permalink)
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Hi there,
Please my viber was working fine on my mobile , suddenly it stopped working. how can i let it work again and be able to do free phone calls as before ???
regards
Ghada

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Old March 8th, 2012, 08:40 PM   #2 (permalink)
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Hi Ghanda



I saw this thread on apple dot com where a viber dev posted, maybe it will help
https://discussions.apple.com/thread/3338543?start=0&tstart=0

Also check this out: Known issues for Android | Viber Support

Have you tried uninstalling the app, then re-installing it? Try that to see if it helps
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Old March 11th, 2012, 11:06 AM   #3 (permalink)
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Hi,
This is a member of the Viber Development Team!

@Ghada Hanna- Can you please elaborate the issue- what do you mean by "stop working"?

*What device do you have? Is it Stock or Custom ROM?

If you have any question about Viber - please feel free to ask.

Thank you,
Viber Team
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Old October 22nd, 2012, 07:34 PM   #4 (permalink)
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i have the same problem and the error when i open viber says " viber registration is temporarly unavailable at this time due to system maintenance ,please try again later"

so i uninstalled viber and installed again same problem i'm using samsung galaxy
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Old October 23rd, 2012, 12:00 PM   #5 (permalink)
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Hi,

Viber system is currently experiencing connectivity issues. This is related to our hosting provider (Amazon) that is having a major problem that also affects many other services worldwide.

Amazon is on it, and we hope that with their help we'll be able to restore Viber's service soon.

We apologize for the temporary inconvenience.
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Old January 3rd, 2013, 11:04 AM   #6 (permalink)
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Hi. Just installed viber on my note2. But i cant txt orcall on my 3g network. But when im connected to wifi, its working fine. I tried uninstalling and installing it. Thanks
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Old January 4th, 2013, 03:48 AM   #7 (permalink)
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Hi @allan motol -

What country are you located in? Which cellular network?
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Old January 4th, 2013, 05:12 AM   #8 (permalink)
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Im here in the philippines. Network is globe telecom
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Old January 7th, 2013, 12:49 PM   #9 (permalink)
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Some mobile operators across the world block Viber on their 3G network. Usually this happens when users have a "simple" data plan (or a prepaid contract), meaning they didn't pay extra for using VoIP on their 3G network.

In order to verify this, we recommend to:
1. Test Viber on a few different WiFi networks, and see that it works fine.
2. Contact your cell company and confirm this with them.
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