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Old September 27th, 2012, 02:57 PM   #1 (permalink)
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Default Galaxy Precedent touch screen not working

Hey guys! I'm new to the sight. Thanks y'all in advance for any help you might be able to give me!

I own a galaxy precedent that I purchased about 8 months ago from Walmart as a straighttalk phone. For some reason my touch screen all of a sudden decided to stop working. I can take my phone back to Walmart because it has a one year warranty on it. What I'm concerned about is getting my pictures off of it. I'm not the smartest person when it comes to technology, however I really did try to move my pictures over to my sd card several times while my phone was working. The phone also does not have a SIM card unfortunately.

I've already tried rebooting my phone by holding down the up volume button and the power button at the same time. It went to the manual mode screen and I was able to reboot, however that did nothing. I did a hard reset where I took the battery out while it was still on, and still nothing. I've cleaned the screen, really, really, REALLY well. I took the battery out and just let it hang out for awhile, idk why I did that but it seemed logical to me at the time. Anyway, is there anything else I can do? I can't even unlock my phone. I can't do anything. Pictures of my daughter's first 6 months of life are on there, and I will just die if I can't get them. Pease help!!!

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Old September 27th, 2012, 03:00 PM   #2 (permalink)
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Oopsie, I'm sorry, just read that the introductions section is not for support questions. Sorry!!
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Old September 27th, 2012, 03:07 PM   #3 (permalink)
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Welcome to Android Forums, Jessie.

That's pretty bad and I'm sorry to hear that.
I'm not really sure as to how to fix this problem, but you could try in your devices section and see if any of the experienced members there know. Enjoy the forums.
Samsung Galaxy Precedent
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