sd card will not mount to phone.. help?

icon334 · October 31st, 2012, 12:50 AM

OK so I had this phone for a month now and its been fine until one day it says I need to mount my memory card and I did but it will not recognize it and when I look at the storage data on the SD card it says there's 0 memory on it. But I checked and it still had all the memory on it. I used factory reset and it still didnt work. When I click on an app that uses a SD card it says no external storage available. I need help because this Is bugging me out.

oamilcar · October 31st, 2012, 12:59 AM

Quote:

Originally Posted by icon334

OK so I had this phone for a month now and its been fine until one day it says I need to mount my memory card and I did but it will not recognize it and when I look at the storage data on the SD card it says there's 0 memory on it. But I checked and it still had all the memory on it. I used factory reset and it still didnt work. When I click on an app that uses a SD card it says no external storage available. I need help because this Is bugging me out.

Just erase (format) your sd card , go to settings, then storage, there you will find an option to erase or format your sd card ... after formating your sd card reboot your phone... that may end your problem...

icon334 · October 31st, 2012, 01:05 AM

It says it is preparing SD card when i mount and 5 seconds later it says SD card is safe to remove

icon334 · October 31st, 2012, 01:11 AM

It doesn't show an option for formatting just mounting it and internal storage

oamilcar · October 31st, 2012, 01:20 AM

Quote:

Originally Posted by icon334

It doesn't show an option for formatting just mounting it and internal storage

Sry I'm not familiar w your phone but I'm pretty sure if you format (erase) your sd card your problem will end ... sry for not being much help

ladlr23 · October 31st, 2012, 02:31 AM

Quote:

Originally Posted by icon334

OK so I had this phone for a month now and its been fine until one day it says I need to mount my memory card and I did but it will not recognize it and when I look at the storage data on the SD card it says there's 0 memory on it. But I checked and it still had all the memory on it. I used factory reset and it still didnt work. When I click on an app that uses a SD card it says no external storage available. I need help because this Is bugging me out.

This happened to me a few days after I got the phone. Unfortunately I couldn't fix it, I tried everything with no success. I finally just had to buy a new SD card, and I've had no problems since.

animejoe69 · October 31st, 2012, 09:38 AM

have u tried to format your card on a pc? i use micro SD cards as backup flash drives for my laptop and some times i have to reformat them to get them to work again. if your info is still on the card back it up to a folder on the desktop then format and see if it works in the phone.

johnhabe · December 26th, 2012, 07:06 PM

Quote:

Originally Posted by icon334

OK so I had this phone for a month now and its been fine until one day it says I need to mount my memory card and I did but it will not recognize it and when I look at the storage data on the SD card it says there's 0 memory on it. But I checked and it still had all the memory on it. I used factory reset and it still didnt work. When I click on an app that uses a SD card it says no external storage available. I need help because this Is bugging me out.

I had the same problem . I replaced the faulty micro SD card and all is well again

animejoe69 · December 28th, 2012, 05:10 PM

any luck with your sd card?