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Old February 4th, 2013, 04:57 PM   #1 (permalink)
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Default firmware update?

Anyone getting a firmware update notice?
I have let it download 3 times now, let it run and reboot the phone, seems to fail every time.

Anyone else seeing an update or having issues?

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Old February 4th, 2013, 05:14 PM   #2 (permalink)
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error is 8507
will post screen shots later
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Old February 4th, 2013, 05:23 PM   #3 (permalink)
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Default Re: firmware update?

Someone else said a similar update for the Rise broke root. Beware.
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Old February 7th, 2013, 04:28 PM   #4 (permalink)
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mine updated also and now i recieve two of every message and i can't send pictures. help!
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Old February 7th, 2013, 11:24 PM   #5 (permalink)
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Quote:
Originally Posted by db2 View Post
Someone else said a similar update for the Rise broke root. Beware.
Oddly enough, mine update for the Rise went without a hitch. Even kept root, so I didn't have to meddle with it afterwards. Couldn't tell you whether I was special or not, I certainly didn't do anything fancy.
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Old February 9th, 2013, 02:31 AM   #6 (permalink)
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So no one elses hydro got an update notice?
Or did no one elses fail?
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Old February 9th, 2013, 03:09 AM   #7 (permalink)
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Default Re: firmware update?

Jut curious what version Android does your hydro have?
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Old February 11th, 2013, 02:38 PM   #8 (permalink)
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i didnt, im from california.. i just did a system update. no luck
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Old February 11th, 2013, 11:48 PM   #9 (permalink)
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I am in Las Vegas, Nevada and the firmware update is failing every time. I am on my 5th time downloading! Any suggestions would be greatly appreciated.
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Old February 11th, 2013, 11:49 PM   #10 (permalink)
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Quote:
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Jut curious what version Android does your hydro have?
I have 4.0.4 on my Hydro. Don't know what the update is.
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Old February 12th, 2013, 08:22 AM   #11 (permalink)
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Originally Posted by wmatthews View Post
I have 4.0.4 on my Hydro. Don't know what the update is.
The android version of the update is still 4.0.4, but the software version changes. I'm not sure what it changes to on the hydro, but for the Rise on Virgin Mobile, it changes from 1.000VM to 1.004VM.
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Old February 13th, 2013, 06:46 PM   #12 (permalink)
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Mine downloaded but failed to complete installation, it stopped at 46%. It was probably because I was rooted.
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Old February 14th, 2013, 04:39 AM   #13 (permalink)
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i was able to do a update with root still intact. It took me a dozen times but putting my Hydro in eco mode 100% on helped.. How i kept my root was by luck..
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Old February 14th, 2013, 02:01 PM   #14 (permalink)
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Quote:
Originally Posted by sirslayerjr View Post
i was able to do a update with root still intact. It took me a dozen times but putting my Hydro in eco mode 100% on helped.. How i kept my root was by luck..
I don't think root is the issue. It's probably corrupted downloads. My root stuck as well.
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Old February 14th, 2013, 05:54 PM   #15 (permalink)
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Default Virgin Mobile Rise Firmware update

I downloaded it twice but it seems to be blocked from execution so it never does an update. Typical of Virgin phones.
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Old February 15th, 2013, 03:00 PM   #16 (permalink)
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Default Re: firmware update?

Quote:
Originally Posted by Aseries View Post
I downloaded it twice but it seems to be blocked from execution so it never does an update. Typical of Virgin phones.
I am on boost I had the same issue. It was applications running in the background, a few taps on task killer just before the install update seemed to do the trick.
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Old February 18th, 2013, 01:54 PM   #17 (permalink)
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Confused HELP!?!?!?!?!

I run my hydro through boost. Ive had the freezing issues andjust held the power button till it reset or pulled the battery. Thats not my problem...

I ran the kyocera update early this morning about 2am. It ran with no problems. Downloaded fine, not errors. Friend of mine has the same phone and he said his crashed 3 times before it finally went through. I was expecting this, it didnt happen.

So update finishes, restarts phone. I checked my apps and it all seems to be running fine. Then this morning i go and try to call someone, and I get an error message showing "Unfortunitly the process com.andriod.phone has quite working" and wont let me make a call out. I can recieve calls, but cant make them. So I go back to my home screen, and everything is gone. I tried the apps(?) button on the home screen, and it goes blank, showing nothing. I still have the apps because randomly I can go into something via the recent apps button, and go back to the home screen and they are there.

Im lost. I dont know that much about the andriod phones, as long as they work for what i need, I'm happy. So Im really hoping someone can help me here...

I have tried to re download the update, but it tells me nothing is available... Ive tried the other 3 options and nothing shows. Ive tried pulling the battery hoping to restart all the applications and processes, nothing is working. I cant even call out to boost to see if there is something they can do about it... I cant even call 911 if needed... HELP!?!?!?!
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Old February 18th, 2013, 04:28 PM   #18 (permalink)
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Quote:
Originally Posted by no_1s_angel View Post
I run my hydro through boost. Ive had the freezing issues andjust held the power button till it reset or pulled the battery. Thats not my problem...

I ran the kyocera update early this morning about 2am. It ran with no problems. Downloaded fine, not errors. Friend of mine has the same phone and he said his crashed 3 times before it finally went through. I was expecting this, it didnt happen.

So update finishes, restarts phone. I checked my apps and it all seems to be running fine. Then this morning i go and try to call someone, and I get an error message showing "Unfortunitly the process com.andriod.phone has quite working" and wont let me make a call out. I can recieve calls, but cant make them. So I go back to my home screen, and everything is gone. I tried the apps(?) button on the home screen, and it goes blank, showing nothing. I still have the apps because randomly I can go into something via the recent apps button, and go back to the home screen and they are there.

Im lost. I dont know that much about the andriod phones, as long as they work for what i need, I'm happy. So Im really hoping someone can help me here...

I have tried to re download the update, but it tells me nothing is available... Ive tried the other 3 options and nothing shows. Ive tried pulling the battery hoping to restart all the applications and processes, nothing is working. I cant even call out to boost to see if there is something they can do about it... I cant even call 911 if needed... HELP!?!?!?!
Usually when I get issues like this, I have to reboot normally a few times - not just pull the battery out. It's caused by the system having been changed, and then it starts borking out. I've had it fix itself with 1 reboot, other times it took 3 or 4 before it fixed itself. Other than that, there isn't much I know about how to fix it.
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Old February 18th, 2013, 07:06 PM   #19 (permalink)
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If anyone has any ideas of how to fix the problems all of us seem to b having since the firmware download ,mine didn't take after around three or four trys,and now i cannot make calls ,its telling me that Android.com has stopped . I am at a loss,as to how to fix this,please help
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Old February 19th, 2013, 09:14 AM   #20 (permalink)
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Default Kyocera Issue not Carrier

Quote:
Originally Posted by 13mbohlen13 View Post
If anyone has any ideas of how to fix the problems all of us seem to b having since the firmware download ,mine didn't take after around three or four trys,and now i cannot make calls ,its telling me that Android.com has stopped . I am at a loss,as to how to fix this,please help
I Finally got ahold of Boost Mobile and explained the whole situation. Appearently they have been having lots of calls from people having problems with their phone not making calls or working at all.

With the troubleshooting steps, I wiped and reset my phone. And still the phone didnt work. I explained that I did the Kyocera update, not the boost updates(PRL, Firmware, or Profile) and that there was no interuptions, calls or texts. No problems with the download itself. But I keep getting the message "com.andriod.phone has stopped".

Im told this is a Kyocera issue only, not a carrier issue. I was given the warrenty phone line, 800-349-4478. I hoping to call in about an hour and not be out of a phone for longer than that. Hoping being the key word. Im told that they could decide to ship me a whole new phone....

Hopefully this helps?!? *Shruggs* I will let you know how it goes....

Angel
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Old February 19th, 2013, 01:33 PM   #21 (permalink)
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Mine is doin the same. ( the process com.android.phone has stopped working) i tryed to download the new up date for 2 days and finaly gave up. now i cant make calls out or get into my call settings. I put in an email to kyocera tec support and am waitin for a responce. starting to look like it is a bad update. hopefuly they will make a patch for it if enough ppl make reports.
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Old February 19th, 2013, 07:12 PM   #22 (permalink)
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Default Frustrated....

After over an hour on hold, and actually falling asleep while waiting.... I got ahold of Kyocera... And all they had me do was reset the phone to factory settings. So to update, this was the 2nd time to reset completely. So I tried a phone call, and it worked. But of course it tried to download the ID pack. For the longest time it wouldnt, so I shut off WiFi, and tried again. Didnt work, so I tried to update the PRL and Profile again. That worked, but then I couldnt make the calls again. So instead of calling back and waiting on hold forever, I just reset it myself... I havent tried to update the PRL or Profile or even download the ID pack, but it seems to be working currently. We will see if this works...

If they load on their own later on and I have to go through this again, unfortunitly, Im thinking Im gonna have to go switch out phones. I cant have my phone dying on me every day and having to fully reset it 2-3 times a day. I think I might go insane... Plus Kyocera would get one VERY nasty call... LOL

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Old February 19th, 2013, 11:11 PM   #23 (permalink)
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Default Re: firmware update?

I suspect they do not care what we think. Or want.
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Old February 21st, 2013, 01:26 AM   #24 (permalink)
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Quote:
Originally Posted by no_1s_angel View Post
After over an hour on hold, and actually falling asleep while waiting.... I got ahold of Kyocera... And all they had me do was reset the phone to factory settings. So to update, this was the 2nd time to reset completely. So I tried a phone call, and it worked. But of course it tried to download the ID pack. For the longest time it wouldnt, so I shut off WiFi, and tried again. Didnt work, so I tried to update the PRL and Profile again. That worked, but then I couldnt make the calls again. So instead of calling back and waiting on hold forever, I just reset it myself... I havent tried to update the PRL or Profile or even download the ID pack, but it seems to be working currently. We will see if this works...

If they load on their own later on and I have to go through this again, unfortunitly, Im thinking Im gonna have to go switch out phones. I cant have my phone dying on me every day and having to fully reset it 2-3 times a day. I think I might go insane... Plus Kyocera would get one VERY nasty call... LOL

Angel
Sounds like perhaps boost needs to update some things to match the phone update?

I have not bothered trying to get the firmware update to finish anymore
i figure if there is anything great in it or about it, i will hear of it.
Boost is a bit stupid telling people it's a kyocera issue, as boost pushes out those updates, this is after all a phone specifically made for boost/sprint.

I do wish there was a fix for the occasional phone freeze when switching wifi on/off, but it doesnt do it enough to piss me off.
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Old February 21st, 2013, 01:27 AM   #25 (permalink)
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Quote:
Originally Posted by altaran View Post
Jut curious what version Android does your hydro have?
ICS 4.0.4 same as all of us
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Old February 21st, 2013, 08:46 AM   #26 (permalink)
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Old February 22nd, 2013, 04:59 PM   #27 (permalink)
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had the same problem with the update... it says to make sure phone is charged 50% < which mine was... tired to update more than once and every time the update froze at 46% to which i had to do a battery pull and my phone was fine... hope boost/ kyocera or whoever fixes this probelm with the updates... for now i'll just keep ignoring the fact that their is an update... I'll stay posted to see what everyone else has to say
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Old February 23rd, 2013, 05:38 AM   #28 (permalink)
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I was told by radio shack that a factory reset is the only fix otherwise its a manufacture effect.other source said to clear out your call reject message file to less then 5.
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Old February 26th, 2013, 03:47 AM   #29 (permalink)
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Default Re: firmware update?

I got one yesterday it got stuck at like 29 percent I rebooted my phone and tried to re download it. It's been downloading since about 7pm & it's only at 21 percent now
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Old February 26th, 2013, 06:08 PM   #30 (permalink)
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Mine will download it just fine, it fails on install.
reboots and says the install failed.

Dont really feel like unrooting it, and reinstalling the unwanted apps and removing my custom boot animation/sound, unless there is something really super wonderful in the update.
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Old February 26th, 2013, 08:45 PM   #31 (permalink)
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I must have gotten very lucky. My firmware update kicked in this morning and DL'ed/installed with no problem. Even on reboot it remembered my custom ringtone. Root Checker Basic says it's still rooted and Titanium and Superuser seem to be working fine. (Knock wood...) I hope you folks can resolve your issues; best of luck.
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The Kyocera Hydro was announced at CTIA 2012, in New Orleans. It is a mid-range device with fair specs, but what makes it more enticing is its ruggedness. While it certainly doesn't look too tough, it can withstand 1 meter water submersion for ... Read More



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