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Old June 7th, 2013, 11:05 AM   #1 (permalink)
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Exclamation No 3g Help me!

Well ive had my kyocera rise for a while and no problems... but just 2weeks ago my 3g turned off and i dont know how to put it on and now i cant use the internet without my 3g i have a virgin mobile phone please help me anyone

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Old June 7th, 2013, 01:46 PM   #2 (permalink)
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Old June 7th, 2013, 02:20 PM   #3 (permalink)
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Is your WiFi on? If it is, you want to turn it off. 3G cannot work if WiFi is in the way. To turn Wifi off, go to the settings app, click on the actual word WiFi (NOT the slider). Now click on your Wifi name. Click "Forget". Now the WiFi signal bars on the notification bar should dissapear. Now slide the Wifi ON/OFF switch to OFF. Now the 3g icon in the notification bar should appear. If it doesn't, it may be because you don't have a good enough cell signal in your area in order for 3g to come on. I hope I helped...this is like my first post
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Old June 8th, 2013, 01:02 AM   #4 (permalink)
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Also if your settings are correct sometimes a battery pull (wait 30 seconds or so with the power button depressed for 10 seconds or more) will do the trick. From what I understand this gets all the circuits all cleared out.

Has worked for me in the past. It's also possible that you are in one of those upgrade mixups that have caused a lot of people this type of problem. Do you get 3g in other areas?
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Old June 8th, 2013, 06:16 AM   #5 (permalink)
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As of right now you have 3 options which equate to the following:

1)Prior dial ##VIRGIN# and call them to make sure your MDN is correct otherwise no 3g

2)Go to the market(obviously you cant will append formentioned in a bit) and download hidden menus.Go to testing,phone info,and make sure it says CDMA(PRL) nothing else otherwiae you will have problems equivalent to forementioned

3)Push comes to shove call and request a replacement given under warranty.Back on one of my Intercept the internal antannea that precieves connections went out and have to do this


Above is appended url for hidden menus
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Kyocera Rise
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The Kyocera Rise shares the same specs as its brother, the Kyocera Hydro, but it covers a different niche. Instead of being water resistant, it has a slide-out QWERTY keyboard. Specs include a 1 GHz processor, 512 MB of RAM, Android 4.0 and a 3.5... Read More

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