April 10th, 2012, 10:25 PM
Thread Author (OP)
Join Date: Apr 2012
Device(s): Samsung Galaxy S3
Carrier: Not Provided
Thanked 5 Times in 5 Posts
Originally Posted by LouCash
I'm in Miami, Kendall area.
The 4G should be popping up especially with you having covered distance to and from Miami Beach.
If you explained to the person you talked to that your phone is not showing 4g in any part of an area that big they are blowing smoke you know where with that answer.
You have either a device issue or line provisioning error.
You need to either A-) visit a store as mentioned and not leave until satisfied or B-) Call Technical support and have them resend your device an OTA (activation information).
Either way you need MetroPcs to resolve the issue with your line and or device.
It is not a coverage issue.
thanks for your response.
Ok did call metropcs, many times.. last time they were cool and helped me.
i talked to technical support and the guy reset my system and problem wasnt solved.. he explained to me that i should go to metropcs corporte store and they will fix problem or change it if there is a problem with device... he told me that he think its a problem with the phone itself..
ill try to go thursday if not i go on monday..
After reading all problems with this phone i feel very frustrated so i m thinking to give it back and use my old phone.. hope i can get full refund but dont think its gonna happen...