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Old July 16th, 2012, 04:04 AM   #1 (permalink)
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Default No Phone Connection Wireless Works Fine

This morning after charging my phone, I went to use it and the airplane indicator was on and I could not get it off.

Wireless connection is fine as I am listening to Rhapsody now and am getting about 20 down and 3 up

I called MetroPCS and they said there are no outages in my area. I then looked on Settings About Phone Status Additional Status Info and I see this:

My Phone number Unknown
MIN Unknown
PRL Version Unknown
ERI version -1
ESN 8 alpha numeric characters
Network Unknown
Signal strength -120 dBm 99 asu


What could the problem be ?

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Old July 16th, 2012, 04:11 AM   #2 (permalink)
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20 mbs down?
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Old July 16th, 2012, 04:36 AM   #3 (permalink)
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Never mind. I guess I don't read been awake to long. Did you do a battery pull? If rooted did you delete cache? Are you using juice defender?
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Old July 16th, 2012, 08:15 AM   #4 (permalink)
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Are you still putting the phone in your pocket without locking the screen?

Hold the power button until a menu pops up that gives you an option to toggle airplane mode. You can shut it off from there.
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Old July 16th, 2012, 08:17 AM   #5 (permalink)
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Originally Posted by jmwinf146 View Post
Never mind. I guess I don't read been awake to long. Did you do a battery pull? If rooted did you delete cache? Are you using juice defender?
not rooted no juice defender shut phone down and pulled battery
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Old July 16th, 2012, 08:26 AM   #6 (permalink)
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Are you still putting the phone in your pocket without locking the screen?

Hold the power button until a menu pops up that gives you an option to toggle airplane mode. You can shut it off from there.
the phone was not in my pocket but I had it in the charging location and it appears my Cat
stood on it during the night and turned it on. I was wondering why he was avoiding this morning.

In any event phone is working now..thank you.
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Old July 16th, 2012, 11:37 PM   #7 (permalink)
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This may seem weurd, but try going to your dial pad and type in #. See if it goes to into test mode.
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Old July 17th, 2012, 12:18 AM   #8 (permalink)
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If it's not test mode, you've been zeroed out. Google zeroed out Android service and you'll find what to do.

Good luck
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Old July 17th, 2012, 12:33 AM   #9 (permalink)
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Quote:
Originally Posted by 4ubest View Post
the phone was not in my pocket but I had it in the charging location and it appears my Cat
stood on it during the night and turned it on. I was wondering why he was avoiding this morning.

In any event phone is working now..thank you.
Ha,

I suggest locking your screen when you're not using it so such a thing won't happen again.
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