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Old October 6th, 2012, 11:46 AM   #1 (permalink)
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Unhappy Cannot Get Mobile Network Connection

This has been getting on my nerves for the past month

when im away from any wifi connection , my mobile network dosent work either so i cant get on the internet or anything . i have tried easy batter saver but that dosent work either ! Please help .

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Old October 6th, 2012, 12:12 PM   #2 (permalink)
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Maybe your battery saver is preventing the internet connection. Could be a drastic step but hard reset.
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Old October 6th, 2012, 12:15 PM   #3 (permalink)
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Quote:
Originally Posted by LovelyDelia View Post
This has been getting on my nerves for the past month

when im away from any wifi connection , my mobile network dosent work either so i cant get on the internet or anything . i have tried easy batter saver but that dosent work either ! Please help .
Can you check in your settings, wireless and networks, mobile network settings, and make sure you have "data enabled" checked?
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Old October 6th, 2012, 02:01 PM   #4 (permalink)
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Also put the phone on airplane mode for 10sec and disable it. Should refresh the network but try airtoclient idea first
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Old October 7th, 2012, 09:16 PM   #5 (permalink)
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Quote:
Originally Posted by airtioteclint View Post
Can you check in your settings, wireless and networks, mobile network settings, and make sure you have "data enabled" checked?
Yes my data is enabled .
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Old October 7th, 2012, 09:19 PM   #6 (permalink)
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Also put the phone on airplane mode for 10sec and disable it. Should refresh the network but try airtoclient idea first
I have tried that also still dosent work
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Old October 8th, 2012, 10:34 AM   #7 (permalink)
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You mention that it's when you're away from a wifi connection. Does this mean that you get data conmection only near wifi? Kinda weird, have you tried factory resetting? Are you rooted? Stock rom?
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Old October 8th, 2012, 12:07 PM   #8 (permalink)
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I get data signal everywhere i go but when i have no WiFi i can't use my mobile connection & i have tried factory reseting it but I'm not sure if I'm rooted .
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Old October 8th, 2012, 12:43 PM   #9 (permalink)
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Well if you have data signal then you should be able to use the internet. Try turning off your wifi in your settings. Does it say 1x,3g or 4g in your status bar? I was thinking maybe you had your browser user agent set to desktop and so it's being blocked by metro but a factory reset should have fixed that. I'm out of ideas maybe somebody else can think of something or you can just take the phone back have them take a look at it.
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