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Old October 27th, 2012, 10:23 PM   #1 (permalink)
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Default LG Connect keeps restarting about every hour or two! Help!

LG Connect keeps restarting about every hour or two! Help!

Hi guys, my phone was running great about 2 weeks ago and every day this seems to get worse and worse but my LG Connect (Metro) keeps restarting by itself about every hour now and it's getting to the point where I can't even use it. I see that the play store was updated without me knowing about it and also some other stuff was updated! I have it rooted and I have Titanium Backup and I have frozen some user apps that I think might use the 4g for something but I can't get it to stop restarting! I think it might be the new play store update or Dolphin or my GO keyboard. I really have no idea but it's pissing me off.... anyone else having this issue and can someone help me? I have it rooted and I have (bought) Titanium Backup but I'm at a lose now and need to fix this efin' thing!

What should I do? I removed the play store update but after the phone restarted on it's on the play store updated it's self again.

This really sucks and any help is greatly appreciated!

Thanks all!

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Old October 27th, 2012, 10:37 PM   #2 (permalink)
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It could be something you've frozen. Unfreeze everything and see if that works. Are you on stock rom? Have you tried doing a factory reset yet?
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Old October 28th, 2012, 11:31 PM   #3 (permalink)
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I've been frezzing stuff that i have added during the past 2 weeks. Yea im on the stock rom.

When this restart every 1 or 2 hours started everything was unfrozen. That is why i started freezing apps. Doing a factory reset gets rid of my root, right? How do i do it? I hate to loose root cause it's a bitch to root my phone (don't ask, hehe).

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Old October 29th, 2012, 12:18 AM   #4 (permalink)
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No. You will not lose root. If you have cwm installed you can boot into it and do a data wipe/factory reset. If you don't have cwm then do it the normal way from settings and privacy.

You'd only lose root if you restored your phone with lg mobile tool. (from your computer) but losing root should be the least of your worries. Rooting is easy. Having your phone constantly restarting is a hoe.
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Old October 29th, 2012, 11:28 AM   #5 (permalink)
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Today I have switched keyboards grom GO to Swype and it seems to be working better. I still have my fingers crossed. GO did an update a while back and i noticed that it mostly restarted while i was typing. Can you get me GOs email so I can tell the. I don't want to get on Google Play and have it updated till i figure this out.
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Old October 29th, 2012, 12:34 PM   #6 (permalink)
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Well that didn't help, right after I posted here I got a call, answered it, talked about 2 sconds and then my phone restarted! Ahhhhh! How do I get to the recovery menu? I'm gona loose all my apps and contacts unless I back them up with T.B. Right? Can it be my battery? I dropped my phone about 2 months ago, busted the screen and scratched up the battery real bad one corner of it is real messed up but this restart crap didn't start until about 2 weeks ago.....

I should unfreeze everything before doing a backup right?
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Old October 29th, 2012, 12:52 PM   #7 (permalink)
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Oh yea, it restarts doing different things it will restart while surfing the web or typing a text or playing a game or whatever..... It's like a time bomb i never know when it might happen. I only have a few seconds sometimes to do something before it goes BOOM and restarts (takes like 6 minutes for it to come back on). So if I do a factory reset (don't know how yet though) what then? Should the first thing I do is install busy box and then what? I'm still kind of a newbie. Been using Android phones about 6 months now and started rooting about 3 months ago. I won't even attempt to install a Custom rom or nothing. That is why i just have it rooted and using the stock rom. I did delete some bloatware, will that mess up the recovery? My first phone was the Samsung Admire and that thing sucked after a month i sold it and went and got this LG Connect and it's been great up until 2 or 3 weeks ago.... God.... This sucks!
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Old October 29th, 2012, 01:29 PM   #8 (permalink)
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Yeah. It sounds like you have much problems. You should just use this unbrick method to return your phone completely to stock. Read post 5 of this thread... Any way to roll back to Gingerbread?

But instead of the cab file link in that thread download and use this one. http://csmg.lgmobile.com:9002/swdata/WEBSW/LGMS840/AMTPTG/MS840ZVA_00/MS840ZVA_00.SA_00.P3026.cab
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Old October 30th, 2012, 02:24 PM   #9 (permalink)
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I'm on a mac and have no access to a pc. That's why it's a pain to root my phone.
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Old October 30th, 2012, 04:43 PM   #10 (permalink)
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OK, I have had it now! Should I do a Hard Reset or a Master Reset? Which one will make it loose all my apps, etc. Which one will allow me to keep my phone rooted?

Here are the instructions I found:


Hard Reset:
  1. Turn the power off.
  2. Press and hold the following keys at the same time: Power/Lock key + the Volume down key.
  3. Release the Power/Lock key and the Volume down key when you see the Factory Hard Reset screen.
  4. Press the Power/Lock key to confirm (or press any other key to cancel).
  5. When you press the Power/Lock key to confirm, the message “Are you sure you want to continue with erase?” is displayed.
  6. Press the Power/Lock key and your phone will be restored to the factory settings. To cancel, press the Volume Keys.

Master Reset:
  1. Go back to the Home screen.
  2. Next tap on the application list.
  3. Select Settings.
  4. Then choose Privacy.
  5. Next tap on Factory data reset.
  6. Then select Reset phone. If you want to wipe out all data on the SD card then make sure the check box "Erase USB storage" is ticked.
  7. Next follow the onscreen instruction to finish off the process.
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Old October 30th, 2012, 05:28 PM   #11 (permalink)
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Quote:
Originally Posted by zandersig View Post
OK, I have had it now! Should I do a Hard Reset or a Master Reset? Which one will make it loose all my apps, etc. Which one will allow me to keep my phone rooted?

Here are the instructions I found:


Hard Reset:
  1. Turn the power off.
  2. Press and hold the following keys at the same time: Power/Lock key + the Volume down key.
  3. Release the Power/Lock key and the Volume down key when you see the Factory Hard Reset screen.
  4. Press the Power/Lock key to confirm (or press any other key to cancel).
  5. When you press the Power/Lock key to confirm, the message “Are you sure you want to continue with erase?” is displayed.
  6. Press the Power/Lock key and your phone will be restored to the factory settings. To cancel, press the Volume Keys.

Master Reset:
  1. Go back to the Home screen.
  2. Next tap on the application list.
  3. Select Settings.
  4. Then choose Privacy.
  5. Next tap on Factory data reset.
  6. Then select Reset phone. If you want to wipe out all data on the SD card then make sure the check box "Erase USB storage" is ticked.
  7. Next follow the onscreen instruction to finish off the process.
Both does the exact same thing. The first method is in case you're unable to boot or something. Since you can then the second method would be faster if your phone is already on.

You will not lose root.
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Old October 30th, 2012, 10:13 PM   #12 (permalink)
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You wouldnt happen to have 2 cpu settings apps would you? like setcpu and nofrills or rom toolbox? any combo of 2 apps like that used to make mine restart.What happened is that they would both try to set the cpu to a certain state.I got those issues with rom toobox and setcpu.the profiles on setcpu would set the cpu speed and then rom toolbox would set it to the default.it was a back and forth thing it seemed.I uninstalled rom toolbox and have been fine ever since!
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Old October 31st, 2012, 06:21 PM   #13 (permalink)
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You wouldnt happen to have 2 cpu settings apps would you? like setcpu and nofrills or rom toolbox? any combo of 2 apps like that used to make mine restart.What happened is that they would both try to set the cpu to a certain state.I got those issues with rom toobox and setcpu.the profiles on setcpu would set the cpu speed and then rom toolbox would set it to the default.it was a back and forth thing it seemed.I uninstalled rom toolbox and have been fine ever since!

Nope, I'm just using LG Optimizer.

I cleared all my caches with T.B. last night and it seemed to help but it still restarted by itself like 2 or 3 times today. I backed up all my apps and contacts and looks like I will have to do a factory reset.... man this blows! What causes these kinds of things? My samsung was a nightmare and now my LG is a nightmare. Grrrr!

Happy Halloween BTW!
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Old November 2nd, 2012, 04:09 PM   #14 (permalink)
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Well I did the Hard Reset and after everything was updated by Google (i.e. Play Store, Books App, etc....) the Son of a Bi^@hing phone rebooted by itself again. That was 2 days ago I did the Hard Reset and since then it's rebooted about 10 times since then. I think it has something to do with the update to the Google Play Store or something. I have read on the comments of logging apps on the store that a lot of people are experiencing this random reboot thing starting about the middle of last month (October 2012). I wish there was an app that would log my reboots so I can see what is causing it. Does anyone know of a good one? If so how would I use it?

Can someone tell Google that their Sh#ty update is causing problems with some phone models? That is all I can guess it is....

Could my Busy Box be corrupt or my Root? I went to uninstall Busy Box cause I was going to install a fresh version but it told me not to uninstall it... ;-) so I am left with a 4 month old phone that reboots itself about 4 or 5 times a day now! Grrrrr!
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Old November 8th, 2012, 09:29 PM   #15 (permalink)
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Well this thing is still rebooting about 3-6 times a day. Any ideas?

It ran for almost 48 hours without a reboot when I turned off Data Sync and Background Sync and uninstalled the Google Play Store updates and then BOOM! Started rebooting again!!! G.D. POS!
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Old November 9th, 2012, 01:08 AM   #16 (permalink)
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Originally Posted by zandersig View Post
Well this thing is still rebooting about 3-6 times a day. Any ideas?

You are using a stock rom right?I had this issue when I had black plague(kicks ass playfulgod =D),it started up out of nowhere,and tried as I could nothing would work either.So I just switched to rom #2 and that issue went away.

I think it must have been something I tweaked or some app that I installed and then removed that didnt reset certain settings that it used.I also had connect optimizer on broken out and black plague.After i removed it i did notice i had some issues with my phone...............but i removed it completely and didnt install on #2 so it can be that............
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Old November 12th, 2012, 12:20 PM   #17 (permalink)
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Quote:
Originally Posted by lilonex3 View Post
You are using a stock rom right?I had this issue when I had black plague(kicks ass playfulgod =D),it started up out of nowhere,and tried as I could nothing would work either.So I just switched to rom #2 and that issue went away.

I think it must have been something I tweaked or some app that I installed and then removed that didnt reset certain settings that it used.I also had connect optimizer on broken out and black plague.After i removed it i did notice i had some issues with my phone...............but i removed it completely and didnt install on #2 so it can be that............
Yea, using the LG Stock Rom.... Looks like I need to put a custom Rom on but I don't know how nor do I have a PC to work with.....

Sucks!
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Old November 12th, 2012, 12:49 PM   #18 (permalink)
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You shouldn't need a PC to flash a new ROM. You'll need CWM recovery, but that's about it. If you're rooted, you can get that from ROM manager w/o a PC. After that, just follow the directions that are in the ROM's thread.
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Old November 17th, 2012, 04:24 AM   #19 (permalink)
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You shouldn't need a PC to flash a new ROM. You'll need CWM recovery, but that's about it. If you're rooted, you can get that from ROM manager w/o a PC. After that, just follow the directions that are in the ROM's thread.
Yea 2 nights ago I put on version 2. I have had one self reboot since then. I wish they would have given it a real name.... Is there other ROMs for our phones that we can use or is version 2 it? I have asked other questions here if you wana give it a shot with some answers for me. It's on the last page. Here http://androidforums.com/connect-4g-all-things-root/579097-rom-ms840-number_two-v1-5-zva-12.html#post5211338
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Old November 17th, 2012, 06:54 AM   #20 (permalink)
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Yea 2 nights ago I put on version 2. I have had one self reboot since then. I wish they would have given it a real name.... Is there other ROMs for our phones that we can use or is version 2 it? I have asked other questions here if you wana give it a shot with some answers for me. It's on the last page. Here http://androidforums.com/connect-4g-all-things-root/579097-rom-ms840-number_two-v1-5-zva-12.html#post5211338
There are a few other ROMs available. I'm using Black Plague from PlayfulGod, but that might not be the best ROM if you're having problems with reboots. It tends to cause my phone to reboot a lot for a few days after flashing a backup. Usually it slows down & then stops with most of the reboots after a few days, but I'll still have the occasional reboot.

There's Broken Out too from mtmichaelson, as well as another ROM from Idrifta with a stock theme. I think that's it for now, but others may be coming in the near future.

[Rom][5-17-12]Broken Out Connect 1.0 w/ Blitzkrieg Kernel

[ROM]Black Plague w/ Plague kernel

http://androidforums.com/connect-4g-all-things-root/628637-rom-ms840-ld-lg-v1-0-zva.html
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Old November 17th, 2012, 02:01 PM   #21 (permalink)
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So I have Version 2 on now, what is the basic procedure to try different ROMS? Is there a way to boot the phone into Clockwork with the phone off? I mean what if I soft brick my phone how would I fix that? Any key combo to boot into Clockwork?

I'm guessing that all the ROMS can have the LG Stock Lock Screen placed back on right? Does any of these ROMS have something built in that makes the in call volume louder?
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Old November 17th, 2012, 05:11 PM   #22 (permalink)
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So I have Version 2 on now, what is the basic procedure to try different ROMS? Is there a way to boot the phone into Clockwork with the phone off? I mean what if I soft brick my phone how would I fix that? Any key combo to boot into Clockwork?

I'm guessing that all the ROMS can have the LG Stock Lock Screen placed back on right? Does any of these ROMS have something built in that makes the in call volume louder?
hold the volume down key and the power button,you'll get a screen that says if you want to factory reset.Just click the power button the times it tells you if your sure.It wont factory reset,it'll take you to CWM
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Old November 19th, 2012, 12:15 PM   #23 (permalink)
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Awesome! Just what I needed! peace!
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Old November 22nd, 2012, 07:36 PM   #24 (permalink)
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Well last night I fried "Version Two" ROM and so I went ahead and Installed this one (Black Plaque) and I must say that it is 10x better than version 2! So far so good!I have not had any ghost reboots YET....
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Old December 25th, 2012, 04:58 PM   #25 (permalink)
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I'm having. this. issue but my phone is stock no root, no tweaking of anything and reboots when not connected to power adapter
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Old January 1st, 2013, 03:45 AM   #26 (permalink)
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I'm having. this. issue but my phone is stock no root, no tweaking of anything and reboots when not connected to power adapter
Yea mine still ghost reboots (been putting up with it for a while now) sometimes like15 times a day) I haven oticed that while it stays plugged in it doesn't reboot that much maybe one or twice during 10 hours or so. But running on the battery it reboots A LOT....
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Old January 4th, 2013, 11:43 AM   #27 (permalink)
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I had same problem util i changed my sd card.... now i get no reboots at all
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Old January 4th, 2013, 11:45 AM   #28 (permalink)
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Its ur sd card
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Old January 5th, 2013, 12:03 PM   #29 (permalink)
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That is very weird... why would the msd card cause reboots ? What brand and size are you using ?

I have the biggest card I can use. I hate to change it, got a lot of info on mine. I put version 2 back on last night . Gonna try that one again ....
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Old January 10th, 2013, 03:43 PM   #30 (permalink)
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Honestly idk....but i changed my sd card 32gd ultra sd and put a regular 32 sd and it works Fine ....maybe the defaulted sd makes the phone reboot ....but just try. Putting another sd card......o yeah and I'm running broken out ROM
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Old January 14th, 2013, 08:40 PM   #31 (permalink)
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Default Re: LG Connect keeps restarting about every hour or two! Help!

I was having the same issue and find out it was my battery. Bought a new one and problem solved.
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Old December 13th, 2013, 09:06 PM   #32 (permalink)
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None of the above worked for me, but this did.

I took out the SD card, started up the phone...powered it down, put the SD card back, fired up the phone and it worked good as new.

These other suggestions are great if you want to absolutely wipe everything off of your phone...but don't actually fix anything....just make it worse.
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Old December 17th, 2013, 07:14 PM   #33 (permalink)
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well I didnt read all your post but I happen to have the same problem...and I guess there is not fix, I got my phone replace my metro 4 times and send to LG 2 times and the phone keep rebooting..well at least it did one time since I connected back (I did that at 5pm by 7 the phone reboot) so my guess is dont waste your time and it better to get a new one.
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Old December 18th, 2013, 08:52 PM   #34 (permalink)
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I dont think is google, i think it maybe facebook, I unistall all of the google app updates except google play and I went to facebook and the phone reboot, we should list the app we have ..we have to have a app in common that is doing this..

So far I have:
Facebook
Facebook Messenger
outlook mail
yahoo mail
Instagram
whatsapp
go sms
and map my walk..

yeah no to many exiting app here,....LOL
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Old December 18th, 2013, 09:52 PM   #35 (permalink)
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I dont think is google, i think it maybe facebook, I unistall all of the google app updates except google play and I went to facebook and the phone reboot, we should list the app we have ..we have to have a app in common that is doing this..

So far I have:
Facebook
Facebook Messenger
outlook mail
yahoo mail
Instagram
whatsapp
go sms
and map my walk..

yeah no to many exiting app here,....LOL
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Old January 2nd, 2014, 10:04 PM   #36 (permalink)
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Mine stopped doing that but then again I am using vv5 rooted. ;-)
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Old January 3rd, 2014, 01:13 PM   #37 (permalink)
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I am having the exact same issue, Metro replaced my phone back in Sept because of this "unknown" issue. It is quite frustrating. I am going to take out my SD card to see if that fixes the problem. Any updates on if this worked or not? Oh, I have also removed all of my apps, security software (Nortons) and have tried to do a software update, but of course I get the "not registered" message when I try to manually update the software.
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Old January 9th, 2014, 11:55 AM   #38 (permalink)
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Yeah I had the restarting issue recently before I ditched my Connect. The reboots for me still happened when I removed the SDcard, they just happened less often.

For me at least, possibly the SDcard was an issue, but something else was lurking in my phone causing reboots as well.

Never figured it out though, as this and other issues pissed me off enough to get rid of it (I wanted to keep it until I got a Nexus 5 and experiment on it with flashing of the unfinished CM beta... Oh well)
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Old January 14th, 2014, 09:11 PM   #39 (permalink)
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I am having the same issue. Not rooted, not too many apps. I suspect it is the battery as one has said. I ordered a new extended battery and back cover to go with it. Will get here sometime this week. Let's see what happens when it gets here.
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Old January 23rd, 2014, 05:20 PM   #40 (permalink)
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Hey did u use CWM to root the VV5 if so how did u do It?
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Old January 24th, 2014, 12:10 PM   #41 (permalink)
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New battery did nothing. Going to try a factory reset and see if an app or setting was the issue. Going to use no apps for awhile see if it still does the random restart dance.
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Old January 25th, 2014, 11:47 AM   #42 (permalink)
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Don't waste your time. The phone rebooting has nothing to do with bugging apps, bad battery, or malfunctioning sd card. But with Metro PCS 4G LTE network, if you force your phone to use 3G only the phone will not reboot. The only way to fix the problem is to buy a new phone. Metro PCS will not acknowledge the problem is on there end.
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Old January 29th, 2014, 06:11 PM   #43 (permalink)
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Quote:
Originally Posted by carolcityboyz View Post
Don't waste your time. The phone rebooting has nothing to do with bugging apps, bad battery, or malfunctioning sd card. But with Metro PCS 4G LTE network, if you force your phone to use 3G only the phone will not reboot. The only way to fix the problem is to buy a new phone. Metro PCS will not acknowledge the problem is on there end.
They know about the problem. An update will be pushed soon to phones with SW version MS840VV5 to fix this problem.
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Old January 29th, 2014, 07:03 PM   #44 (permalink)
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Quote:
Originally Posted by pipe2 View Post
They know about the problem. An update will be pushed soon to phones with SW version MS840VV5 to fix this problem.
Where did you get this info?
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Old January 30th, 2014, 02:03 PM   #45 (permalink)
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VV5 dont fix the problem, sorry but you need a new phone, I had the issues and i ended up getting the phone replace. nothing that you do it would fix the issue.
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