October 9th, 2011, 05:22 PM
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#6 (permalink)
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Member
Join Date: Jan 2011
Posts: 333
Device(s): LG Esteem
Samsung Galaxy Indulge
LG Optimus
Carrier: Not Provided
Thanks: 72
Thanked 251 Times in 96 Posts
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Quote:
Originally Posted by Prime85
So i contacted metro and here is the BS they gave me. They said first that my phone wasn't part of the promotion! I found that amusing since the Esteem was the poster child of the promotion. When i told her that my phone was listed as one of the phones for the free trial. She tried to tell me because i have a family plan i cant get the free trial.
This is why people don't like Metropcs
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I work for metro corp store. The reason why it's not able to be part of the fam as of now because you're getting a 90 trail which metro is detuction $10 from that plan. It's $60 which they're giving you $10 off there for you pay $50 for 3months, then after the 90days, a message will be sent to your phone asking if you'd like to keep the Raph plan. IF so then you'll go on a fam plan and continue to get your $5 off therefore, you'll pay $55 for that line. So in reragards you're getting a better deal for the trial because you get $10 for 90days so only $5 more than your $45 payment and at the end if you decided to keep it, it will go up only $10 for unlimited music or you can just decline it and stay at $45.
That simple.
Hope that clears up the customer service reps explanation..
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