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Old June 7th, 2011, 06:40 PM   #1 (permalink)
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Cry com.android.(something) has stop unexpectedly

I have lg Gw620 android phone. About a couple months ago a message pop up. it says com.android.phone has stop unexpectedly. I was unable to used my phone as a phone but still enter to applications. I turn it off and the message keep showing. then a days later i start getting com.android.mms has stop unexpectedly message. i keep restarting my phone and still getting both messages. I give up and turn it off for the last month. I recently turn it on and search for solutions. I already tried to reset to factory settings by pressing the down volume button and the menu button and the camera button. I get a message that tells what a factory reset is. I press ok then a another message appear confirming the factory reset. I press OK and wait and nothing happens. I did this several times waiting for almost an hour or seconds and nothing happens. then i tried getting into settings but "com.android.settings" stops unexpectedly. I also tried from the hidden menu by entering in the Dial pad 3845#*620# and factory reset. and nothing... I do not know what else to do.. can anyone help me?

I also tried taking the battery off while being on and off...

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Last edited by bugchan; June 7th, 2011 at 06:44 PM.
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Old June 8th, 2011, 01:12 AM   #2 (permalink)
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I believe I'd take the device back to your provider. Surely they can set things right or give you a replacement. I do wish you good luck and extend a welcome to AF.
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android phone, com.android.mms, com.android.phone, com.android.settings, hard reset, hidden menu, lg gw620, soft reset

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