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Old February 14th, 2012, 04:09 AM   #1 (permalink)
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Default password removel

hi,i need to reset my lg e739 mytouch 4g password,plz tell me how to fix it,
it is phone password and i cant use it,
plz help me to fix it.

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Old February 14th, 2012, 06:16 AM   #2 (permalink)
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The pin code you enter to unlock the phone or your gmail password?

If you enter the pin code incorrectly several times, it should prompt you to enter the account information associated with the gmail account linked to the phone, you'll need an active data connection for that to work though.

If it's the gmail account, you can recover your password for that here.

If they don't work, you'll have to factory reset I'm afraid.
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Old February 14th, 2012, 07:37 AM   #3 (permalink)
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Originally Posted by El Presidente View Post
The pin code you enter to unlock the phone or your gmail password?

If you enter the pin code incorrectly several times, it should prompt you to enter the account information associated with the gmail account linked to the phone, you'll need an active data connection for that to work though.

If it's the gmail account, you can recover your password for that here.

If they don't work, you'll have to factory reset I'm afraid.
thanx mod for ur great help,

it is user code(pin code) not gmail a/c code,when i enter 5 times incorrect code it said wait 30 sec and then try,
i woundering a week for that solution,,plz plz help me to sort out this issue and get rid of password,
how to factory reset or hard reset to solve pasword issue??
once again thanks to you.
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Old February 14th, 2012, 08:12 AM   #4 (permalink)
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If you keep getting it wrong (after the 30 seconds is up, keep trying), it should prompt you for the gmail account info? I can't comment on the Mytouch specifically, but that's the case on most Android handsets.

Also, if you factory reset, you'll lose everything on the handset, SMS, contacts (if they're not on the SIM backed up to Gmail).
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Old February 14th, 2012, 08:15 AM   #5 (permalink)
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If you keep getting it wrong (after the 30 seconds is up, keep trying), it should prompt you for the gmail account info? I can't comment on the Mytouch specifically, but that's the case on most Android handsets.

Also, if you factory reset, you'll lose everything on the handset, SMS, contacts (if they're not on the SIM backed up to Gmail).
ok i try,
tel me that how to factory reset or hard reset?
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Old February 14th, 2012, 09:02 AM   #6 (permalink)
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Hopefully, this will help. myTouch 4G Hard Reset - YouTube

[Thread moved to the T-Mobile MyTouch forum.]
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Old February 14th, 2012, 10:26 AM   #7 (permalink)
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Hopefully, this will help. myTouch 4G Hard Reset - YouTube

[Thread moved to the T-Mobile MyTouch forum.]
but i cant get the factory mode by press
volume down+power

how to fix it?
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Old February 14th, 2012, 04:27 PM   #8 (permalink)
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T-Mobile Support Community: Master reset using hardware keys - T-Mobile myTouch here you go, should factory reset your phone

Just keep entering 1 as the code until the gmail activation thing pops up btw
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Old February 15th, 2012, 01:51 AM   #9 (permalink)
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Originally Posted by Empero6 View Post
T-Mobile Support Community: Master reset using hardware keys - T-Mobile myTouch here you go, should factory reset your phone

Just keep entering 1 as the code until the gmail activation thing pops up btw
by pressing 1 hundred times it didt show anything or not saying incorrect code pressing 1,

how to fix it???

also try the up giving link method,not help ful for me.
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Old February 16th, 2012, 12:42 AM   #10 (permalink)
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is this andriod experts forum have some solution for my posted thread?????
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Old February 16th, 2012, 07:49 AM   #11 (permalink)
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Quote:
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is this andriod experts forum have some solution for my posted thread?????
Did you try the fix linked by Empero6?
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Old February 16th, 2012, 08:48 AM   #12 (permalink)
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Did you try the fix linked by Empero6?
yes,i tried,but no success for me.
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Old February 16th, 2012, 09:42 AM   #13 (permalink)
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I'd suggest contacting T-Mobile or LG then, sorry.

If the fixes suggested don't work, there's not really much other advice we can give. They normally work for most, so I'm not sure why they aren't for you.
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Old February 17th, 2012, 11:42 AM   #14 (permalink)
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It took me a few tries myself but trust me, if you have the e739 mytouch, the hardware reset keys WILL work
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Old April 19th, 2012, 09:07 AM   #15 (permalink)
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