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Old March 14th, 2012, 03:56 AM   #1 (permalink)
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Default Hang on S/W Upgrade screen on P970

I've tried to update my P970 to Gingerbread using the LGMobile Update Tool.

During the update my phone hangs to the S/W Upgrade screen and the Update tool says that "Problem with communication between cell phone and PC".

It instructs you to disconnect the USB, remove the battery and install the battery, Power on the phone connect the USB and press the restart button on the Update tool. But it goes back to the "Problem with communication between cell phone and PC".

I cannot use my phone as it is stuck on the S/W Upgrade screen! even if i took off the battery and put it back.

I also tried to press the volume up + Power button, volume down + Power button, G + Power button, but to no avail....

Please help...

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Old March 23rd, 2012, 02:33 PM   #2 (permalink)
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Have you got 'Mass storage only' and USB debugging unticked?

I have had this before, can't remember exactly what it was I'm afraid, might be worth re-installing the drivers / software

(Although I believe 2.3 has only been released over the last couple or so days in the UK)
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Old October 1st, 2012, 12:23 PM   #3 (permalink)
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helps help me, the same situation. i can't sleep couz of this.
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Old October 1st, 2012, 12:23 PM   #4 (permalink)
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how can i solve this?
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Old October 30th, 2012, 07:11 AM   #5 (permalink)
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Use smartflashtool. I will be making a tutorial soon.
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Old November 22nd, 2012, 09:01 PM   #6 (permalink)
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Hi, were you able to solve this? I have the same problem
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Old January 17th, 2013, 07:29 AM   #7 (permalink)
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Same problem with me as well. Should this be run in windows xp compatibility mode?
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Old January 17th, 2013, 10:01 AM   #8 (permalink)
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Run Smartflash tool with Windows 7 "Run As Administrator"
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Old January 18th, 2013, 06:34 AM   #9 (permalink)
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What about 'LG PC Suite IV' from here: LG P970 Support: Find Manuals & Warranty Info | LG UK Is that OK for updating firmware?
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