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Old September 4th, 2012, 06:32 PM   #1 (permalink)
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Hi All,

Just got the Elite two months ago. It is still stock, no root. The screen went blank today. I can see the back light but nothing else. Is this thing toast, or is there a fix that someone knows about? Without waiting ten to fifteen days to get it back from LG.

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Old September 4th, 2012, 07:08 PM   #2 (permalink)
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actually you are still covered under warranty from virgin mobile. call them and let them know your screen has stopped working. they will send you a replacement device within 3 to 5 days fedex.
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Old September 4th, 2012, 08:04 PM   #3 (permalink)
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That is what I thought Curtis. 30 days and I am 6 days over. But the thing is this is the second phone. in that 36 days. First one battery died in 10 mins. I just called another Radio Shack ass I was typing this, they are gonna exchange it AGAIN. the first store was counting from the original purchase, not the replacment.

Is this a bad streak or are these phone full of bugs? Never had problems with my V's...(after I rooted them anyway.)
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Old September 4th, 2012, 09:19 PM   #4 (permalink)
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ive had a number of problems with my optimus elite holding a reliable data signal. across three different replacements. but i cant tell you whether its the hardware or the service. but i never had these sort of issues on my optimus v. the issues began the day i activated the first optimus elite and havent subsided since. so i dont know.
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Old September 5th, 2012, 05:15 AM   #5 (permalink)
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VM honors the manufacturers 1year warranty so if it's hardware or software issue they'll send you a new one. I usually get replacement in 1 to 2 days
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Old September 5th, 2012, 01:14 PM   #6 (permalink)
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yeah same here. they arent obligated i dont think to honor manufacturing warranty from lg but they do. i consider that a plus with vm.
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Old September 5th, 2012, 05:46 PM   #7 (permalink)
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Quote:
Originally Posted by Curtis1973 View Post
ive had a number of problems with my optimus elite holding a reliable data signal. across three different replacements. but i cant tell you whether its the hardware or the service. but i never had these sort of issues on my optimus v. the issues began the day i activated the first optimus elite and havent subsided since. so i dont know.

Yeah, I think the signal weakness is a mixture of both. Out of the box it is crappy. My V's were the same way until rooted. I am still trying to get through the how-to's on rooting these Elites.
Radio Shack exchanged without a problem... just had to call the right one, hard to find a place that worries about the customer needs over profit.
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The LG Optimus Elite is the first entry-level NFC enabled device to be offered on a pre-paid wireless carrier here in the states. The Optimus Elite will feature specs typical of an entry level device like a 3.5-inch 480×320 reslution display,... Read More



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