Go Back   Android Forums > Android Phones > LG Optimus Elite

Like Tree5Likes
  • 2 Post By jmfolcik
  • 1 Post By Artine
  • 1 Post By jamoosh
  • 1 Post By snorge

test: Reply
 
LinkBack Thread Tools
Old November 16th, 2012, 04:33 PM   #1 (permalink)
Member
Thread Author (OP)
 
Join Date: Oct 2011
Posts: 102
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 19 Times in 13 Posts
Default Mobile Data Troubleshooting Steps

LG Optimus Elite Mobile Data Troubleshooting
(login to forum if you cant see the screenshots)
Please submit at the bottom for regional analysis and look at the existing results. Updated 2/12/13 with 14 confirmed reports.

1. Install "Status Bar 2G-3G Lite" from google Play

2. Long-hold on an empty part of your screen home to add it as a 1x1 widget


3. Watch the widget, see if it switches between 3G and 2G every minute or so, when you have good signal (like my full bars.)
Usually you will see the Bars and 3G activity icon on the status bar flicker around the time it switches. After that point your data usually wont work for about 20-30 seconds while it re-initializes. Also, when this goes on and on your phone should get warm and blow away battery juice needlessly.



4. Open a call with Virgin Mobile explaining what your seeing. If enough people do it they might fix it if its not a physical limitation, carriers respond best if large numbers of people complain about the same problem that involves engineering to fix.

5. Temporary Fix: if you can deal with it, change your phone to only use 2G(1xRTT), battery will be vastly improved and stability as well of data, though it will be slow.
Dial *#*#4636#*#*


Select Phone Information


Scroll down and switch to CDMA Only (if you want to switch back use the CDMA Auto setting)




Survey and Results:
I created a survey so we can collect more accurate result data. If your area is already listed please submit your result as well to help strengthen results.
Please enter Yes or No if you verified the problem with the steps above for your area, if you have multiple responses use one survey and utilize the text field to explain (such as happens <here> but not <here>)
Optimus Elite Data Flaw Survey

Results (as of 2/12/13)
1. Do you have the 2G/3G Toggling Issue in your area with the Elite
Yes: 14 No: 0
2. What City/State(s) does this happen or not happen in?
Happens (responsee #):
-Milwaukee,WI (1)
-60601 (Chicago, IL) (2)
-Eastern Wisconsin (3)
-Las Vegas, Nevada (4)
-Riverside, Los Angeles, Beaumont, California (5)
-Hartford, CT (6)
-Greenville, SC (7)
-Frederick and Hagerstown Maryland (8)
-Madison, WI (9)
-San Diego, CA (10)
-Sherman, TX (11)
-Queens, NY (12)

-Madison, WI (13)
-
Parsippany, NJ (14)

Doesn't Happen:
-Tampa, St. Petersburg, Florida (1)
Attached Images
File Type: jpg 2012-11-16-16-08-20.jpg (170.3 KB, 651 views)
File Type: jpg 2012-11-16-16-09-10.jpg (94.9 KB, 647 views)
File Type: jpg 2012-11-16-16-10-08.jpg (170.8 KB, 654 views)
File Type: jpg 2012-11-16-16-10-51.jpg (67.8 KB, 658 views)
File Type: jpg 2012-11-16-16-11-06.jpg (48.7 KB, 648 views)
File Type: jpg 2012-11-16-16-11-46.jpg (106.2 KB, 642 views)
File Type: jpg 2012-11-16-16-12-12.jpg (72.4 KB, 631 views)
File Type: jpg 2012-11-16-16-11-26.jpg (57.4 KB, 640 views)
mysticalnyte and Artine like this.

Advertisements
jmfolcik is offline  
Last edited by jmfolcik; February 12th, 2013 at 05:05 PM.
Reply With Quote
The Following 6 Users Say Thank You to jmfolcik For This Useful Post:
Artine (November 17th, 2012), jacer (January 1st, 2013), jamoosh (December 14th, 2012), mysticalnyte (November 16th, 2012), RealFastOne (November 17th, 2012), sneaky_1 (January 23rd, 2013)
sponsored links
Old December 5th, 2012, 05:02 AM   #2 (permalink)
Junior Member
 
Join Date: Dec 2012
Posts: 23
 
Device(s):
Carrier: Virgin Mobile

Thanks: 11
Thanked 4 Times in 4 Posts
Default

yep im having this same issue exactly as described. brand new Elite in Hartford CT.

full bars or one missing at most. when it flickers and changes from 3g to 2g data dies completely for about 30 seconds. very annoying.

im wondering if i should try and swap it for another Elite that hopefully isnt affected, or getting another phone altogether.

its a shame. its a nice phone otherwise, and a steal at $50, but this data issue is quite annoying.
Daigoro is offline  
Reply With Quote
Old December 6th, 2012, 03:20 PM   #3 (permalink)
New Member
 
Join Date: Apr 2011
Posts: 14
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

I had this problem a while ago after I got throttled and restarted a new month. VM did a data reset and it was fine after.

Also,I noticed that prior to the Network Vision update in our area, the phone went very often into 1x. (Network Vision is the new Sprint's tower equipment that transmit enhanced 3G and LTE)

Contact their social media people: saveme@thevirginangels.com , it is easier than talking to someone outside the US for an hour.
framirezferrer is offline  
Reply With Quote
The Following User Says Thank You to framirezferrer For This Useful Post:
jamoosh (January 17th, 2013)
Old December 14th, 2012, 02:51 PM   #4 (permalink)
Member
 
Join Date: Dec 2010
Posts: 166
 
Device(s): ZTE Awe N800, LG Optimus Elite VM696, LG Optimus V VM670, Samsung SCH-i500, Sylvania SYNET7LP 7" Tab
Carrier: Virgin Mobile

Thanks: 276
Thanked 22 Times in 15 Posts
Default

Thanks for the post, jmfolcik.
I'm having the same problem here in South Central Wisconsin.

Edit:
I will try the fix and report back on how it impacts battery life.
jamoosh is offline  
Last edited by jamoosh; December 14th, 2012 at 03:00 PM.
Reply With Quote
Old January 18th, 2013, 08:56 PM   #5 (permalink)
Member
 
Join Date: Nov 2009
Posts: 337
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 14 Times in 13 Posts
Default

Just got an Elite. I seem to be having data problems but using this tool it stays on 3G. I guess I will keep checking it over the weekend.

Edit: Seems an app I installed that is frequently accessing the connection keeps it alive and working reasonably.
snorge is offline  
Last edited by snorge; January 22nd, 2013 at 10:03 PM.
Reply With Quote
Old January 23rd, 2013, 04:22 PM   #6 (permalink)
AF Contributor
 
Artine's Avatar
 
Join Date: Jul 2012
Location: The Moon
Posts: 1,303
 
Device(s): LG Optimus Elite (Harmonia 2.03, Sleipnir 2.4.0.5), SG Victory 4G LTE (???)
Carrier: Virgin Mobile

Thanks: 551
Thanked 589 Times in 359 Posts
Default

Alternatively instead of dialing the device hidden menu, the Pimp my ROM app from the Play Store allows one to access the hidden menu as well, to change over the network to CDMA only. Just thought I'd let people know.
cfreeman90 likes this.
__________________
Sleipnir Developer. Author of the [FAQ-GUIDE] for CWM for the OE, and [GUIDE] to Removing Stock Apps for the OE, threads.
Artine is offline  
Reply With Quote
The Following User Says Thank You to Artine For This Useful Post:
jamoosh (March 28th, 2013)
Old February 11th, 2013, 01:11 PM   #7 (permalink)
Member
 
Join Date: Dec 2010
Posts: 166
 
Device(s): ZTE Awe N800, LG Optimus Elite VM696, LG Optimus V VM670, Samsung SCH-i500, Sylvania SYNET7LP 7" Tab
Carrier: Virgin Mobile

Thanks: 276
Thanked 22 Times in 15 Posts
Notsure

Also, as mentioned elsewhere, "Network" by Philipp Mangelow simply creates a shortcut to the RadioInfo screen.
https://play.google.com/store/apps/details?id=de.mangelow.network&feature=search_resu lt#?t=W251bGwsMSwyLDEsImRlLm1hbmdlbG93Lm5ldHdvcmsi XQ..
Though, personally I think I will probably just get a different phone at this point. Perhaps the Optimus Slider, if it is not plagued with these problems.

Quote:
Originally Posted by Artine View Post
Alternatively instead of dialing the device hidden menu, the Pimp my ROM app from the Play Store allows one to access the hidden menu as well, to change over the network to CDMA only. Just thought I'd let people know.
Artine likes this.
jamoosh is offline  
Reply With Quote
The Following User Says Thank You to jamoosh For This Useful Post:
Artine (February 11th, 2013)
Old February 11th, 2013, 01:12 PM   #8 (permalink)
Member
 
Join Date: Dec 2010
Posts: 166
 
Device(s): ZTE Awe N800, LG Optimus Elite VM696, LG Optimus V VM670, Samsung SCH-i500, Sylvania SYNET7LP 7" Tab
Carrier: Virgin Mobile

Thanks: 276
Thanked 22 Times in 15 Posts
Notsure

What app is it?
Quote:
Originally Posted by snorge View Post
Edit: Seems an app I installed that is frequently accessing the connection keeps it alive and working reasonably.
jamoosh is offline  
Reply With Quote
Old March 15th, 2013, 03:57 PM   #9 (permalink)
Member
 
Join Date: Jul 2012
Location: Tampa, FL
Gender: Male
Posts: 149
 
Device(s): Nexus 4
Carrier: t-mo

Thanks: 22
Thanked 21 Times in 21 Posts
Default

I type that number into my dialer and nothing happens. What am I missing?

EDIT: Ok, used that Network app to get there.
PilotBob is offline  
Last edited by PilotBob; March 15th, 2013 at 04:09 PM.
Reply With Quote
Old March 15th, 2013, 05:03 PM   #10 (permalink)
Member
 
Join Date: Nov 2009
Posts: 337
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 14 Times in 13 Posts
Default

Quote:
Originally Posted by jamoosh View Post
What app is it?
try "best wi-fi keeper".
jamoosh likes this.
snorge is offline  
Reply With Quote
The Following User Says Thank You to snorge For This Useful Post:
jamoosh (March 15th, 2013)
sponsored links
Old March 15th, 2013, 05:12 PM   #11 (permalink)
Member
 
Join Date: Dec 2010
Posts: 166
 
Device(s): ZTE Awe N800, LG Optimus Elite VM696, LG Optimus V VM670, Samsung SCH-i500, Sylvania SYNET7LP 7" Tab
Carrier: Virgin Mobile

Thanks: 276
Thanked 22 Times in 15 Posts
Default Re: Mobile Data Troubleshooting Steps

If you're going by the picture above, you need to add another asterisk at the end. I made that mistake.

Quote:
Originally Posted by PilotBob View Post
I type that number into my dialer and nothing happens. What am I missing?

EDIT: Ok, used that Network app to get there.
jamoosh is offline  
Reply With Quote
Old March 15th, 2013, 05:13 PM   #12 (permalink)
Member
 
Join Date: Dec 2010
Posts: 166
 
Device(s): ZTE Awe N800, LG Optimus Elite VM696, LG Optimus V VM670, Samsung SCH-i500, Sylvania SYNET7LP 7" Tab
Carrier: Virgin Mobile

Thanks: 276
Thanked 22 Times in 15 Posts
Default Re: Mobile Data Troubleshooting Steps

I'll check it out. Thanks.

Quote:
Originally Posted by snorge View Post
try "best wi-fi keeper".
jamoosh is offline  
Reply With Quote
Reply

LG Optimus Elite
Current Rating:
Rate this Phone:

The LG Optimus Elite is the first entry-level NFC enabled device to be offered on a pre-paid wireless carrier here in the states. The Optimus Elite will feature specs typical of an entry level device like a 3.5-inch 480×320 reslution display,... Read More



Go Back   Android Forums > Android Phones > LG Optimus Elite
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 01:17 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.