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Old November 18th, 2012, 09:13 AM   #1 (permalink)
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Default Help activating please

I bought my fiance an Optimus elite as an upgrade to her Optimus v. When I push the activate button it doesn't give any options, it just assigns a new phone number and reboots. We want it to have the number from her ov. How can get the number and account info transferred to the elite?

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Old November 18th, 2012, 11:08 AM   #2 (permalink)
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You'll have to call Virgin Mobile so they can remove the old phone and add the new phone to her account. They will them have you run activation app or walk you through a manual programming
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Old November 18th, 2012, 12:01 PM   #3 (permalink)
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Or you can just log into your account and swap the phone online.
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Old November 18th, 2012, 05:37 PM   #4 (permalink)
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I swapped my Verizon phone number over online. It went very smoothly.
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Old November 24th, 2012, 03:33 PM   #5 (permalink)
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Log in to your account at virginmobileusa.com and go to the right sidebar navigation and click '' swap phone '' follow those steps. All should go smoothly.

Use the 1-6 steps, don't use the activator.
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Old December 27th, 2012, 07:40 AM   #6 (permalink)
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Sometimes swapping a phone online doesn't work. I had to call them yesterday and do that over the phone. Despite the message that there may be a $15 charge, there wasn't.

Switched from an Optimus V to the Elite and so far, so good. Faster processor, more internal memory, bigger screen. It was a good upgrade since I don't need a super expensive smartphone right now.
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LG Optimus Elite
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The LG Optimus Elite is the first entry-level NFC enabled device to be offered on a pre-paid wireless carrier here in the states. The Optimus Elite will feature specs typical of an entry level device like a 3.5-inch 480×320 reslution display,... Read More



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