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Old February 8th, 2013, 09:39 PM   #1 (permalink)
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Default LG Optimus Elite 3G loss

I've had my phone for about 6 months now. It has worked great, except I would occasionally lose 3G temporarily, but could get it back by turning Airplane mode on and off. I realized this week I've lost it competely, and nothing seems to restore it now. I didn't notice it was gone for a while, because I use WIFI a lot at home and at work.

I called VM, & they promised to have tech support get back to me in 2-3 days, but it's been 3 days & no call. Anyone else out there had problems with this?

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Old February 9th, 2013, 09:31 PM   #2 (permalink)
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Constant Slow Mobile Data?
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Old February 23rd, 2013, 02:45 PM   #3 (permalink)
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There is a nation wide 3g service outage going on right now.. Its suppose to be fixed by the end of the day.. and its been going all month long for a lot of customers. Mine just started about a week ago.. Had to do with updates on their end, the accounts department update, and something with the actual antenna they use. (I'm assuming, moving from a rented tower to a sprint tower)
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Old February 23rd, 2013, 10:32 PM   #4 (permalink)
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Originally Posted by kduke66 View Post
There is a nation wide 3g service outage going on right now.. Its suppose to be fixed by the end of the day.. and its been going all month long for a lot of customers. Mine just started about a week ago.. Had to do with updates on their end, the accounts department update, and something with the actual antenna they use. (I'm assuming, moving from a rented tower to a sprint tower)
how many times have they told you it would be fixed by the end of the day?
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Old February 24th, 2013, 09:45 AM   #5 (permalink)
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how many times have they told you it would be fixed by the end of the day?

More than I'd like to count.. 3 times so far.. Their facebook page is so much fun to read.
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Old February 24th, 2013, 07:38 PM   #6 (permalink)
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I've got an open ticket from over a month ago. They don't know how to fix the issue, so I'm stuck in a similar "call back in 3 days and check back with us" loop.
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Old March 23rd, 2013, 01:11 PM   #7 (permalink)
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Default Re: LG Optimus Elite 3G loss

That's because the people on these forums know more about our devices than the reps do.
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Old March 24th, 2013, 09:06 AM   #8 (permalink)
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Default Re: LG Optimus Elite 3G loss

I'd believe its tower outages..... but when my Optimus slider is flying at constant 3g speed, 6 inches from my 2g elite.... there's a problem lol
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The LG Optimus Elite is the first entry-level NFC enabled device to be offered on a pre-paid wireless carrier here in the states. The Optimus Elite will feature specs typical of an entry level device like a 3.5-inch 480×320 reslution display,... Read More



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