jude012

I've had my phone for about 6 months now. It has worked great, except I would occasionally lose 3G temporarily, but could get it back by turning Airplane mode on and off. I realized this week I've lost it competely, and nothing seems to restore it now. I didn't notice it was gone for a while, because I use WIFI a lot at home and at work.

I called VM, & they promised to have tech support get back to me in 2-3 days, but it's been 3 days & no call. Anyone else out there had problems with this?

riggerman0421

Constant Slow Mobile Data?

kduke66

There is a nation wide 3g service outage going on right now.. Its suppose to be fixed by the end of the day.. and its been going all month long for a lot of customers. Mine just started about a week ago.. Had to do with updates on their end, the accounts department update, and something with the actual antenna they use. (I'm assuming, moving from a rented tower to a sprint tower)

snorge

how many times have they told you it would be fixed by the end of the day?

kduke66

More than I'd like to count.. 3 times so far.. Their facebook page is so much fun to read.

giantpune

I've got an open ticket from over a month ago. They don't know how to fix the issue, so I'm stuck in a similar "call back in 3 days and check back with us" loop.

Ken C

That's because the people on these forums know more about our devices than the reps do.

DaveM6

I'd believe its tower outages..... but when my Optimus slider is flying at constant 3g speed, 6 inches from my 2g elite.... there's a problem lol