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Old August 21st, 2010, 05:07 PM   #1 (permalink)
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Unhappy Phone contacts wont sync to gmail contacts

I have contacts in my phone that I want to sync to my GMail account, but when I try to sync them, they don't go from the phone to the GMail account, they go from the GMail account to the phone. I create a new contact on the phone called test (just an example) then sync and it gets deleted because that contact is not in the GMail contacts. I want to sync the contacts from my phone onto the GMail account but it doesn't seem to want to do this and it's really frustrating because I want them synced so I can have them backed up just in case. I'm a first time Android user, just got the phone about a week ago.

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Phone model: LG GT540 Optimus
Android 1.6
LG Software Version: GT540-V10a-JUN-24-2010

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Old September 2nd, 2010, 07:31 AM   #2 (permalink)
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Be sure to set contact type to google and not phone or sim.That should work.Its the first option after entering the phone number.Post back to tell me what happened.Mine works just fine
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Old September 2nd, 2010, 11:21 AM   #3 (permalink)
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Question Contacts only sync one-way (pc to phone)

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Originally Posted by Kostas View Post
Be sure to set contact type to google and not phone or sim.That should work.Its the first option after entering the phone number.Post back to tell me what happened.Mine works just fine
I am having the same problem but with and HTC Hero running Froyo (FroydVillain 1.4.4). I know that if I set the option to 'Save to Gmail' not to Phone or SIM it would work (as it did in Eclair), however that option seems to have been omitted from this version.

I've been searching the net now for ages looking for a solution and I'm positive it's a Froyo problem (other people using official Froyo installs are having the same problem).

Anyone have any suggestions?
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Old September 4th, 2010, 05:15 AM   #4 (permalink)
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Nope didn't work, when I sync the contacts it just deletes the contact I just made because it doesn't exist in the online contacts.

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Be sure to set contact type to google and not phone or sim.That should work.Its the first option after entering the phone number.Post back to tell me what happened.Mine works just fine
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Old September 4th, 2010, 10:15 AM   #5 (permalink)
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Are you sure you were creating a new contact and not trying to update an old one? I suppose it does sync from the net to the phone, right?
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Old September 17th, 2010, 01:18 PM   #6 (permalink)
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Exact same problem here with my GT540. Did anyone find a solution?
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Old September 17th, 2010, 02:39 PM   #7 (permalink)
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I am also having the same problem. Syncing with gmail deleted all the new contacts instead of syncing. That is about as serious as a bug can get!

Does anyone know if gmail keeps a copy of what was deleted somewhere?
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Old September 17th, 2010, 04:07 PM   #8 (permalink)
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Just found out that it does sync , but you have to change the view from in the contact settings to google sync.

contacts/options/more/view from/googlesync.

and any new contacts added on the phone must be of type googlesync and not phone or sim .

works perfectly
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Old September 17th, 2010, 07:00 PM   #9 (permalink)
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> contacts/options/...

What do you mean by contact/options? In the contacts application I do not seem to have an options menu, in settings I do not seem to have either a contacts or options menu, in gmail I also have nothing that looks like contact or options,...? No criticism intended, I want to fix this!
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Old September 19th, 2010, 05:39 AM   #10 (permalink)
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press the contacts icon . then the button above the green telephone answer button (menu key)[IMG]file:///C:/Users/Chris/AppData/Local/Temp/moz-screenshot.png[/IMG] . this will bring up the options menu , bottom right press on more, then view from, googlesync.

just looked in the manual they call it the menu key
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Old September 19th, 2010, 08:30 AM   #11 (permalink)
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Thanks for the input which has moved my understanding on a bit but the problem still remains. The current situation:

If I add a contact and label it a "phone" type then when I sync with google it is not deleted. It is also not added to my contacts at google. This is the expected and reasonable behaviour (although I have no interest in maintaining mutliple different sets of contacts).

However, if I add a contact and label it "google" then when I sync with google it is deleted from my phone and not added to google contacts. This is not the expected behaviour because it is not syncing and, far far worse, it is deleting user created data. The expected behaviour is that it would add the new contact (new because the creation time is after the last sync) to the set of google contacts on the phone and on google's computers. Does this happen for anybody?

PS Syncing will transfer contacts from google to the phone. The behaviour is the same whether the syncing is automatically or manually triggered.
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Old September 19th, 2010, 01:10 PM   #12 (permalink)
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Default Phone contacts wont sync to gmail contacts - SOLUTION

There seem to be a zillion people reporting this issue but few posting solutions that work. In my case it was to do with the recent name change from googlemail to gmail for those in the UK (and perhaps elsewhere?). Unlike everything else, it appears that the contacts system is not picking up the name change somewhere along the line. The solution is to go to the settings in your email account at google (i.e. the one on the web not on the phone) and change the name of the account back from gmail to googlemail.
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Old September 28th, 2010, 03:16 AM   #13 (permalink)
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Hi,

did anyone found out a solution to this problem?

My brother bought a gt540 and the guy at the store transfred the contacts from the previous phone to the phone memory of LG, Now the contacts doesnt appear on the gmail.....

Any suggestions?

Appreciated

Thanks
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Old September 28th, 2010, 05:03 AM   #14 (permalink)
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You have to set up a gmail account and point the phone at it. In addition, each contact has a type (google, SIM or phone) and only the google contacts are synced with google. There is a fair chance you need to change the setting from SIM to google for your current contacts.
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Old September 28th, 2010, 05:19 AM   #15 (permalink)
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Quote:
Originally Posted by HonestGuvnor View Post
You have to set up a gmail account and point the phone at it. In addition, each contact has a type (google, SIM or phone) and only the google contacts are synced with google. There is a fair chance you need to change the setting from SIM to google for your current contacts.
Ok thanks ....regarding the current contacts how do I change their profile to Google contact s so that they can be sync? Is there an automatically way? Its almost 1000 contacts ...

Thanks for your help
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Old September 28th, 2010, 05:51 AM   #16 (permalink)
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Unfortunately, no. Phone contacts can't become google contacts with the press of a button.
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Old September 28th, 2010, 04:45 PM   #17 (permalink)
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Ok I just fixed mine I hope this helps others...

!!!!!BACK UP Contacts to SD Card!!!!! then.........

First, press menu and go to "settings" - click on "Accounts & snyc" - uncheck "background sync" - now use your back key to get back to the screen where you saw "Accounts & snyc" and then click on "Applications"

"Manage Applications" - "ALL" - "Contacts Storage" - open the "Contact Storage" and click "clear data" of "Contacts Storage"

Get back to the first step above and recheck "background snyc"

Then reload contacts from backup and select Google.

(this was on HTC desire)
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Old September 28th, 2010, 05:14 PM   #18 (permalink)
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!!!!!BACK UP Contacts to SD Card!!!!! then.........

Ok, first question....how do you backup your Contacts to SD card

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Old September 28th, 2010, 05:29 PM   #19 (permalink)
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No such option on the LG GT540 as far as I know.
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Old September 29th, 2010, 04:17 AM   #20 (permalink)
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> Ok, first question....how do you backup your Contacts to SD card

You can backup your contacts using a third party application like mybackup.
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Old September 29th, 2010, 06:36 PM   #21 (permalink)
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Default No luck

So, used Mybackup to back up my contacts.

Went through the motions, and restored my contacts.

Unfortunately, Mybackup put them back the way it got them - no option to make them all Google contacts!

So it looks like I need backup software that works like the Desire's !

Les
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Old September 30th, 2010, 03:06 AM   #22 (permalink)
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What type of file is the backup file?

On my previous phone the contacts were stored in vcard format which is a plain text file. In order to make anything other than trivial modifications to the contacts I would copy the contacts from the phones memory to the PC, modified the files using scripts and/or text editor and then copy them back to the phone. If they are stored in an sqlite3 database file (which seems to be used a fair bit on Android) then you could make the modifications using SQL commands.
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Old October 1st, 2010, 02:18 PM   #23 (permalink)
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I synced all my contacts to the pcsiute , then exported them to a csv file and saved it on my hard drive....

went to googlemail , and contacts and imported the saved file there , then synced from the phone, the contacts are automatically a google contact...

long winded but a bit easier than editing 1000 odd contacts..

hope it helps
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Old October 1st, 2010, 02:34 PM   #24 (permalink)
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Quote:
Originally Posted by eppo View Post
I synced all my contacts to the pcsiute , then exported them to a csv file and saved it on my hard drive....

went to googlemail , and contacts and imported the saved file there , then synced from the phone, the contacts are automatically a google contact...

long winded but a bit easier than editing 1000 odd contacts..

hope it helps
I did the same. Worked fine.
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Old October 1st, 2010, 05:23 PM   #25 (permalink)
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Thanks folks.

- Mybackup produces an mbp file, I haven't investigated it.
- I haven't bothered with LGSuite so far as some people have encountered problems, and I haven't found a need for it.
- I'm not as popular as you guys...and my contacts need tidied anyway!

I'll just sort them out manually as I review them :-)

regards
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Old October 5th, 2010, 07:45 AM   #26 (permalink)
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Quote:
Originally Posted by eppo View Post
I synced all my contacts to the pcsiute , then exported them to a csv file and saved it on my hard drive....

went to googlemail , and contacts and imported the saved file there , then synced from the phone, the contacts are automatically a google contact...

long winded but a bit easier than editing 1000 odd contacts..

hope it helps
Ok thanks....I also need to do that, however when I start the sync process between the pc suite and my lg, after a few minutes it stops saying that there is no response from the phone.....
What do I do?
Any other way to back up all my contacts to the sdcard on the csv or vcard format? and after that I import them to gmail
thanks
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Old November 18th, 2010, 09:54 AM   #27 (permalink)
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Let me get a slice of this topic here...

I have my gmail account and just bought a Desire, ok... I had an Omnia II, so i exported my contacts from the Omnia to a .csv file and imported that to gmail in my notebook.
It's all working, everything went fine, the contacts are all there with there respective phone numbers on the computer..

But when i sync via account syncronization in the Desire it imports all my contacts but NO PHONE NUMBER of them. The contacts are all here in the phone but WITHOUT the numbers. What am i doing wrong here? Please help...

Thanks in advance!
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Old November 18th, 2010, 02:09 PM   #28 (permalink)
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Quote:
Originally Posted by cca View Post
Unfortunately, no. Phone contacts can't become google contacts with the press of a button.

Ok so how do I save my contacts in my phone to my gmail account? I only have a couple so I can go into each one but I don't see a way to change it from phone to google. Oy I can't wait for verizon to get an iphone, I hate this phone!!
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Old December 31st, 2010, 08:18 PM   #29 (permalink)
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Get all your pc contacts to become to gmail contacts so that they backup to gmail, no 3rd party program, quick, by:
opening contacts, menu button, >more, Import/Export, Export to SD card, menu button, select all, done... tick yes delete data (pc suite has a field for birthday, gmail doesn't, i think that is all this is), ; go to contacts again, menu button, >more, Import/Export, Import from SD card, menu button, select all, done... hit import as GMAIL which should come up, tick yes delete data, voila, no 3rd party program required (android 2.1, lg optimus gt540)
Thanks so much for helping me work this out.
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Old December 31st, 2010, 11:45 PM   #30 (permalink)
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At the moment I can only make a new contact gmail by changing the very top opotion which is easy to forget. Once saved this option can't be edited. Does anyone know how to make gmail the default, or do you have to delete the entire pc suite account? What else will this delete? Does pc suite on the computer back all of this up, and can you get it back onto your phone without a pc suite account?
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Old May 10th, 2011, 12:51 PM   #31 (permalink)
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Go to contacts,
to menu
import/export
send name card via
select all
then send
complete action using
gmail...

sent to gmail saved to pc..then in contacts in Gmail on oc inport/export find vcards to where you saved it..then import then BAM!!! Yay!!! ..(whew)..That was driving me crazy for a minute..
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Old September 11th, 2011, 01:57 AM   #32 (permalink)
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Default Syncing ONLY the contacts you want fr Gmail to Android phone (LG Optimus S)

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Originally Posted by Douzeper View Post
Ok I just fixed mine I hope this helps others...

!!!!!BACK UP Contacts to SD Card!!!!! then.........

First, press menu and go to "settings" - click on "Accounts & snyc" - uncheck "background sync" - now use your back key to get back to the screen where you saw "Accounts & snyc" and then click on "Applications"

"Manage Applications" - "ALL" - "Contacts Storage" - open the "Contact Storage" and click "clear data" of "Contacts Storage"

Get back to the first step above and recheck "background snyc"

Then reload contacts from backup and select Google.
(this was on HTC desire)
Thanks for this valuable info., Douzepper.

The fact that by default google would sync ALL contacts from Gmail to my phone drove me nuts, so I hope this will help someone out there with the same issue.

My contacts syncing was really messed up (no contacts showed up on my phone AT ALL) , so after I did the above, I also figured out (finally) how to sync contacts fr Gmail with my Android phone (in my case: an LG Optimus S) so that the phone ONLY shows *select* and NOT *all* contacts.

Even though not all your contacts show on the phone, they are all there, "hidden" but searchable. They will also pop up as "suggestions" when you want to email them via your Gmail app. To search for a "hidden" contact, use the "Search" option under CONTACTS. The search results will say "Contact not found". But, right underneath that message, if you touch "Search for all contacts", it should show. Go figure.

On your phone, touch CONTACTS
Press the MENU button (hardware on my LG Optimus S, the button to the right of the HOME button.)

Touch DISPLAY OPTIONS

You get a screen that has:

“Only contacts with phone”
“Sort list by”
“View contacts names as”
“Choose contacts to display”

Under “Choose contacts to display”, touch the email account in question and it should give you a list of “groups” that you can choose from to display as your phone’s “contacts”.

Note that some of these “groups” are created by Gmail and are there by default, like: (They don't seem to want to be deleted.)

“System Group: My Contacts”
“System Group: Friends”
“System Group: Family”
“System Group: Coworkers”
“Starred in Android”
“All Other Contacts”

...and then the rest of them are the ones that YOU have created yourself, like “People I love" or “My Dancing Friends” for example.

Previously, while in my gmail, under “Contacts”, I had created a group called “ONLY FOR PHONE”.

Hence, now “ONLY FOR PHONE” shows up as one of the “groups” that I can choose from to display under my phone’s “CONTACTS”, as opposed to showing everyone and their dogs (and cats) from my Gmail “CONTACTS”.

THE TRICK IS: After you have created “ONLY FOR PHONE” group in your gmail, in order for it to show on your phone as one of the “groups” (so that you can “check” the box), you’d have to “refresh” your phone. (In this instance, the syncing between Gmail and my phone is *not* instantaneous, and I am not sure how long it really takes, so “refreshing” the phone forces the sync so that you can see the results immediately.)

How to “refresh” your phone:

Press the MENU button
Touch SETTINGS
ACCOUNTS AND SYNC
Under MANAGE ACCOUNTS, Touch the gmail account in question, this should bring you to:

SYNC CONTACTS
SYNC PICASA
SYNC GMAIL, ETC.

Uncheck the SYNC CONTACTS box and then check it again. You will see an animated icon telling you that it is syncing. When the motion of that icon stops, it means it’s done. Go back to your phone’s CONTACTS and check to see if it’s really showing only what you want it to.

AND, the syncing is now truly 2-way.

I find that this whole process is not intuitive and it took me a while to figure it out. I think it could be designed so that it's more user-friendly. Meanwhile, I hope this helps you.
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