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Old November 25th, 2011, 03:53 PM   #1 (permalink)
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Default Cannot set up email account

I am trying to set up my email account on a GT540 using the email option.

I can enter the email address and password but as soon as I press the next button I get a message which says "Please check the email address again".

The same thing happens whether I use the MS Exchange, O2 Email or Others option.

My email address is xxxxxx@collier-home.me.uk. It works fine on my PC.
Any ideas as it looks like the device does not recognise the address.

I am running Android version 2.1

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Old November 25th, 2011, 04:14 PM   #2 (permalink)
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Are you trying to set this up in the stock mail app? the gmail app will only work with gmail accounts.
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Old November 26th, 2011, 02:28 AM   #3 (permalink)
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Yes I am using the standard Email app to do this. Gmail works normally for yGmail account but I am trying to set up my main email account as well.
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Old November 26th, 2011, 07:08 AM   #4 (permalink)
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Quote:
Originally Posted by tcbezza View Post
Yes I am using the standard Email app to do this. Gmail works normally for yGmail account but I am trying to set up my main email account as well.
You may need to set this account up manually rather than let the app determine server settings on its own.
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Old November 27th, 2011, 11:57 AM   #5 (permalink)
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Default Success

I finally tried loading the K9 email client from the Andriod Market place to replace the original email client. That gave the option to set up the account manually and it works OK now.
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