Go Back   Android Forums > Android Phones > LG Optimus V

Find everything you need for the Galaxy S5 and discuss it in our S5 forum!
Have you seen that OnePlus One's awesome camera?? The forum is over here!

Like Tree3Likes

test: Reply
 
LinkBack Thread Tools
Old March 8th, 2011, 04:06 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2011
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 18 Times in 2 Posts
Default 3G Drops & Standby Battery Drain (Solutions)

My wife and I purchased two Optimus V phones on 3/6/2011 and both were experiencing the 3G drop and no-reconnect problem. She also charged hers (stock apps only) fully before going to bed and the next day it was completely dead. Mine was left charging overnight, but by 5pm it was down to 30% battery.

I called the VM escalation line last night and they were of little help. I did what they said to do (reset my phone #) and 30 minutes later I lost 3G again. I lost 3G about 5 times yesterday and turned the phone on/off to fix it (or airplane, etc).

I assume these two problems are now related, so as someone here mentioned, I went to *here* and followed the steps by "pre" (posted below). My phone and my wife's both were showing 50% "Time without a signal" -- which is definitely odd because I can see the cell tower from my office and my living room. After following his steps I have now had my phone on for 18hrs and with moderate use and "Syncs" on (but not WiFi) I'm at 75% battery -- I'm also now showing 0% "Time without a signal" and I have had no 3G drops. The steps were as follows:

* Check "Time Without a Signal": Home, Menu, Settings, About Phone, Battery Use, click "Cell Standby" and not the value. It should be close to 0% if you've been in 3G range. 50% indicates a definite problem.

To "Fix" - Note the original poster says this change will reset if you reboot the phone and need to be redone:

* Dial *#*#4636#*#* which will go to the phone's "Testing" menu.
* Click "Phone Information", then Menu, then click "Select radio band".
* Click "Force Close" and return back to "Phone Information"
* Scroll down to "Set preferred network type:"
* Click the "Set preferred network type:" button and select "CDMA only".
* Click the "Set preferred network type:" button again and reselect "CDMA auto (PRL)".

As mentioned in the link, now charge your phone to reset the battery usage statistics and after an hour or so monitor the "Time without a signal" value. The problem seems to be from an incorrect network type value that is originally set/saved despite it showing the correct value.

This has fixed both of our phones so far today. If anyone else is having this problem and is able to test this fix, please let me know if it works so that I might try to contact VM for a permanent fix.

Until then, you might wish to get the "Any Cut" app which can create a shortcut to the phone's "Testing" menu to avoid dialing the above number. Once you have the app:

* Click and hold on desktop
* Select "Any Cut"
* Select "Activity" and "Testing"

Some people also note that they get better battery usage with WiFi left on vs 3G. I'm not sure if this is due to this issue or not, but I'll do further tests leaving WiFi on tonight after a full recharge.

The default WiFi "Sleep Policy" on the Optimus V is set to turn WiFi off "When screen turns off". If WiFi is truely better, then one would need to set this to "Never". (Note on some other phones WiFi defaults to "Never" sleep.) To change the setting:

* Home, Menu, Settings, Wireless & Network, Wi-Fi Settings
* Click the Menu button and select "Advanced"
* Select "Wi-Fi sleep policy" and change to the desired value

Finally, if anyone has talked to a VM tech support person and found a permanent way to fix any of this, please post the solution that you found.

Ziflin is offline  
Reply With Quote
The Following 17 Users Say Thank You to Ziflin For This Useful Post:
AZ Gun Plumber (October 22nd, 2011), cammykool (June 26th, 2012), Chainsaw13 (April 15th, 2012), cupofslp (March 25th, 2011), duane_black (March 8th, 2011), ejlmd (March 8th, 2011), godsdragon (August 28th, 2011), jagossel (November 16th, 2011), jerryossa (May 8th, 2012), jetfactor (March 20th, 2011), lukkaF (December 6th, 2011), mackdieselx27 (April 19th, 2012), madmak (March 19th, 2011), ninja_reject (March 20th, 2011), rscarlsen (March 18th, 2011), teo5856 (July 3rd, 2011), w0rd (March 9th, 2011)
sponsored links
Old March 8th, 2011, 04:57 PM   #2 (permalink)
Junior Member
 
Join Date: Mar 2011
Posts: 25
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 5 Times in 4 Posts
Default

i will give it a try, thanks
JustMe0815 is offline  
Reply With Quote
Old March 8th, 2011, 06:43 PM   #3 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Time without a signal on my phone was 68 percent. Crossing my fingers here. I will be so happy if this fixes the data disconnect issue.
duane_black is offline  
Reply With Quote
Old March 9th, 2011, 12:39 AM   #4 (permalink)
Junior Member
 
Join Date: Jan 2011
Posts: 83
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

This is interesting. same things happeninig to me and my gf's phones
cvc7chris is offline  
Reply With Quote
Old March 9th, 2011, 03:28 AM   #5 (permalink)
Member
 
Join Date: Mar 2010
Posts: 109
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 28 Times in 23 Posts
Default

Or an easier thing to do to fix the 50% time without signal bug is to, every time you reboot the phone, after it regains signal, put it in airplane mode & then immediately take it back out of airplane mode. You will notice the TWOS start to go down until you have 0%.
greyhawk3 likes this.
digitaljeannie is offline  
Reply With Quote
The Following User Says Thank You to digitaljeannie For This Useful Post:
syav (June 23rd, 2011)
Old March 9th, 2011, 07:57 AM   #6 (permalink)
Junior Member
 
Join Date: Jan 2011
Posts: 52
 
Device(s): LG Optimus V
Carrier: Not Provided

Thanks: 8
Thanked 8 Times in 8 Posts
Default

This just started happening to me, I hope this fixes the issue.
gigg423 is offline  
Reply With Quote
Old March 9th, 2011, 08:25 AM   #7 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 48
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 9 Times in 5 Posts
Default

I had horrible battery life (< 8 hours) and high "time without signal" when I first bought the phone. Toggling that CDMA field fixed it right away and now I get over a full day every time, and time without signal is always at 0%. I've had it for a month now, so I feel secure in saying that this resolved my issue and I no longer have battery life problems.

I just have to remember to do it whenever I turn off the phone (which isn't often... mainly if I have to get on an airplane or something).

It's stunning that I have to do this to get reasonable battery life, but I can live with it. If it's a known problem, they should patch it, but oh well... seems like you need to be a little of a hobbyist to get the most out of droid phones at this point. If I hadn't found this forum with the instructions on how to do it, I'm not sure I could have lived with a phone that doesn't last 8 hours.

You can use the mangelow network app on the droid market to get to the CDMA toggle menu in one click rather than entering in all those numbers.
KentInPhilly is offline  
Last edited by KentInPhilly; March 9th, 2011 at 08:27 AM. Reason: clarification
Reply With Quote
The Following User Says Thank You to KentInPhilly For This Useful Post:
w0rd (March 9th, 2011)
Old March 9th, 2011, 09:28 AM   #8 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2011
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 18 Times in 2 Posts
Default

For the record, I testing charging to 100% last night, disabling 3G, and enabling WiFi with WiFi Sleep Policy set to "Never". I left it on from the same time as the previous night when I had WiFi off and 3G on (but using the above "fix"). When I checked it today the battery usage was still at 100% and it's only gone down to 98% so far (vs it being around 93% yesterday with 3G).

I'll try to see what it will be today with 3G left off but WiFi on while I'm near work or home.
Ziflin is offline  
Reply With Quote
Old March 9th, 2011, 10:05 AM   #9 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 53
 
Device(s):
Carrier: Not Provided

Thanks: 3
Thanked 4 Times in 4 Posts
Default

It keeps force closing when I click select radio band
David73 is offline  
Reply With Quote
Old March 9th, 2011, 11:57 AM   #10 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by David73 View Post
It keeps force closing when I click select radio band
Read the instructions in the first post again.
good job neil is offline  
Reply With Quote
sponsored links
Old March 9th, 2011, 01:26 PM   #11 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Cool

Quote:
Originally Posted by duane_black View Post
Time without a signal on my phone was 68 percent. Crossing my fingers here. I will be so happy if this fixes the data disconnect issue.
Just a follow up. Since the above post my " time without signal " is at 0 percent. I haven't had a data disconnect yet. Yesterday by now I had approximately 5 or 6 disconnects that required reboots / air plane mode cycles.

Would be awesome if this fixes it.
duane_black is offline  
Reply With Quote
Old March 10th, 2011, 09:08 AM   #12 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Does this affect all LG Optimus V phones? Or should I exchange for new Optimus V if I have this.

I just purchased an LG Optimus V 3 days ago and I had exactly this same problem. The first night the battery drained from 100% to zero in about 8 hours on standby! Before I found this thread, the lowest I was able to get the battery use on standby was still poor at about 4-5% per hour by turning off GPS, WiFi, auto-updating of apps, syncing, etc.

After I followed the instructions at the top of this thread my battery use on standby dropped to less than 1% per hour. This is a dramatic improvement and obviously a bug in my phone.

Should I exchange for a new LG Optimus V or are they all like this? I think I can live with it if they are all like this because otherwise it is a great phone for a great price.
gpel461 is offline  
Reply With Quote
Old March 10th, 2011, 09:20 AM   #13 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 48
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 9 Times in 5 Posts
Default

Quote:
Originally Posted by gpel461 View Post
Does this affect all LG Optimus V phones? Or should I exchange for new Optimus V if I have this.
I don't know if they're all like that, but it seems to be a common enough problem that it seems like a good bet that your next phone would have the same problem if you just swapped it.

There's not much reason to turn the phone off usually, so I just toggle the setting and live with.

The only other thing that occasionally drains my battery now is the Gallery application not closing itself and eating up the battery, but this is much less frequent than the Standby problem was.
KentInPhilly is offline  
Reply With Quote
Old March 10th, 2011, 09:29 AM   #14 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2011
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 18 Times in 2 Posts
Default

I don't imagine that you'd have much luck with a new phone, but if you do decide to and it helps, please let us know. As I mentioned, I purchased two phones and both have the problem. And as it can be temporarily fixed by the above change, it seems like VM should be able to fix the problem.

If the steps above are working, I might try calling VM tomorrow to see if there's a way to save the setting or if they plan on pushing a fix.

The best battery usage for me is still to just use WiFi until I leave work or home, and then switch on 3G. Seems like someone might have mentioned an app for this, but if not I might look into it because the difference is substantial.
Ziflin is offline  
Reply With Quote
Old March 10th, 2011, 09:39 AM   #15 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2011
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 18 Times in 2 Posts
Default

Ok, (thanks to the internetz) I found that this should happen automatically. However, you will want to change the WiFi Sleep Policy to "Never" so that 3G doesn't kick in as soon and you go into standby mode (because WiFi will turn off in standby by default):

* Home, Menu, Settings, Wireless & Network, Wi-Fi Settings
* Click the Menu button and select "Advanced"
* Select "Wi-Fi sleep policy" and change to "Never"

With this on and 3G enabled, I can disable WiFi using the Power Control widget and 3G automatically turns back on. If I turn WiFi back on, 3G turns off automatically. I'll do some tests at lunch today to make sure this works as I leave WiFi range as well.
Ziflin is offline  
Reply With Quote
The Following User Says Thank You to Ziflin For This Useful Post:
KentInPhilly (March 10th, 2011)
Old March 10th, 2011, 09:49 AM   #16 (permalink)
Senior Member
 
TVCCS's Avatar
 
Join Date: Jan 2011
Location: Los Angeles, CA
Posts: 601
 
Device(s): LG Optimus G Pro, Motorola Droid Pro XT610, Samsung Captivate Glide, Motorola Atrix 2
Carrier: Page Plus/NET10

Thanks: 35
Thanked 157 Times in 99 Posts
Default

Most people have reported success with Juice Defender...or get the Mangelow Network app and switch off 3G when it's not being used. It's pretty clear from many posts at the major forums on this that hunting for 3G is the biggest battery eater on the phone.

https://market.android.com/details?id=com.latedroid.juicedefender

https://market.android.com/details?id=de.mangelow.network

If you search a little...there are huge threads on this here and at Howard...with tons of discussions and solutions.

Excessive Battery Drain (Even On Standby)

How to get better battery life on your Optimus
TVCCS is offline  
Reply With Quote
Old March 10th, 2011, 11:13 AM   #17 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes, but the fix in this thread reduces standby battery consumption by a factor of 4-5 on my phone with all other things being the same (including with 3G on).
gpel461 is offline  
Reply With Quote
Old March 10th, 2011, 11:14 AM   #18 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

P.S. I also had JuiceDefender installed
gpel461 is offline  
Reply With Quote
Old March 10th, 2011, 11:33 AM   #19 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 48
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 9 Times in 5 Posts
Default

Quote:
Originally Posted by Ziflin View Post
The best battery usage for me is still to just use WiFi until I leave work or home, and then switch on 3G. Seems like someone might have mentioned an app for this, but if not I might look into it because the difference is substantial.
I believe the "Y5 Battery Saver" app does what you want.

It turns off WiFi when you're out of the range of one of your stored locations (like your home network).

http://market.android.com/details?id=pl.polidea.y5
KentInPhilly is offline  
Reply With Quote
The Following 5 Users Say Thank You to KentInPhilly For This Useful Post:
Centinel (March 13th, 2011), ejlmd (March 13th, 2011), JustMe0815 (March 10th, 2011), mmr5000 (February 11th, 2012), PhilRiverSt (March 15th, 2011)
Old March 13th, 2011, 01:34 PM   #20 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Does "Rebooting" the phone just mean turning it on and off? If I shut it off at night, do I need to do this step again in the morning when I turn it back on?
WhiteRabbit360 is offline  
Reply With Quote
sponsored links
Old March 13th, 2011, 09:19 PM   #21 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2011
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 18 Times in 2 Posts
Default

I believe you will need to redo it any time you get the boot screen (power off/on or something that causes a reboot). I will try tomorrow and verify though.
Ziflin is offline  
Reply With Quote
Old March 15th, 2011, 12:22 AM   #22 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Many Thanks Ziflin!

Thanks for this thread. I purchased my new Optimus V on Friday and the battery life has been the only real disappointment. This has made a huge difference!
k-dog is offline  
Reply With Quote
Old March 15th, 2011, 06:30 PM   #23 (permalink)
Senior Member
 
Leslie Ann's Avatar
 
Join Date: Feb 2011
Posts: 1,426
 
Device(s): Evo V, Evo 4g, Optimus V
Carrier: Not Provided

Thanks: 84
Thanked 894 Times in 390 Posts
Default More 3g drop fixes and explanations (2 weeks no drops)

Keep in mind that this is a two or three part problem, which may explain some of the confusion people are having. Also bear in mind that VM did have some data troubles, but I suspect they are being blamed for a lot more than they should.


Now, I'm not saying this will fix everything, but I can repeat the results over and over again. I went 2 weeks without a problem, installed a single app and immediate had trouble again. Yes, I had spots where I lost my signal as I traveled through a dead spot, but it always returned within 30 seconds or so. That was not the case 2 weeks ago. 2 weeks ago, I would lose my data while my phone sat on my nightstand. It's not the phone, it's more likely a bug being aggravated by the apps you chose.






The first part of the issue is any program that changes your radio connections, GET RID OF IT.


There is speculation that the radio listings are WRONG on this phone. Keep reading and you will probably feel the same way. So while you use the #*#*number*#*# trick, you may just be creating your own problems. Now, considering that many apps are just enabling you to access this menu (the “Network” app is just one of them), you are once again, messing up your connection. It's likely that these are NOT problems with the apps, they are a problem with the phone menu system. This results in the effect of, once you lose radio signal, the system will not reconnect.


If you manually turn off the radio using something like quick settings, the problem isn't there. As soon as you start messing with the actual radio settings, you get problems. Don't use anything except easily accessed Settings and Quicksettings. Period!


To correct this, you need to go back to a fresh rom, do NOT use a backup utility to re-import any settings even closely related to this. In fact, put the app data back, but NO system settings at all. I use Mybackup Pro to do sms and phone logs, but those are the only ones I use from the system itself. Once you get things fixed you can again start backing them up, but you need a clean start to get rid of this problem. While using Titanium, what I thought was restoring sms and call logs was replacing the radio settings. Be careful.



It doesn't end with just data connection apps.


There is still the 50% bug for signal that runs down your battery.
This is what the XDA XTR50fix app is supposed to fix, which it does, but it also throws the data connection into a tizzy, same as above. My advice, after each restart, once the phone is up and running, use airplane mode to turn off data for a few seconds, then turn it back on. That's it. You should not have to do this again until you reboot again. The XDA app fixes it, until you charge supposedly, doing it manually, doesn't have this issue and certainly doesn't cause data issues. Again, it's a problem with the phone's radios and the settings, not the app. Note that using Quicksettings to disable the data, will NOT fix this, it's the cell phone radio causing the 50% and it is not related to the data loss. The app triggering the data radio causes the data loss.



Another problem is the apps you are using to check your connection.
Market is unreliable for this, you would think it would be good, but it isn't. I suspect it's fetching images from somewhere outside of Google's main servers, which causes it to hang. Dolphin connects to the Dolphin website, which is no more reliable than the Market app, or so it seemed. It may be better now, I switched to Miren. If you need to check, use a browser but try Google, Amazon or Yahoo, pick a site known for uptime.


Like I said, I had all of these same problems, and now, for 2 weeks my phone has run like it should.
Leslie Ann is offline  
Reply With Quote
The Following 3 Users Say Thank You to Leslie Ann For This Useful Post:
AnciusD (March 15th, 2011), Annonymous7 (September 3rd, 2011), syav (June 23rd, 2011)
Old March 15th, 2011, 08:41 PM   #24 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 48
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 3 Times in 3 Posts
Default

Thanks for the tip, I'm tired of fooling around with this phone, I shouldn't have to jump through hoops to get it to work correctly. If there is an issue with the menu system then it is up to VM and LG to issue a software update to fix this, customers shouldn't have to troubleshoot and figure out these solutions. I like most other people have a busy life and a stressful life and the last thing anybody needs is a cell phone that doesn't work properly.
lynx2cross is offline  
Reply With Quote
Old March 15th, 2011, 09:44 PM   #25 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Are you saying not to flash another rom when you say "you need to go back to a fresh rom" or do you think it's alright to use a gingerbread rom?
gater is offline  
Reply With Quote
Old March 15th, 2011, 11:20 PM   #26 (permalink)
New Member
 
Join Date: Feb 2011
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Okay then why do two other Virgin Mobile subscribers around me with a decent signal all have data go down at the same time? and then it all comes back up virtually at the same time? (Optimus, Intercept, and Rumor2) [I have the Optimus] It affects non-Android devices too. My Boost phone using Sprint's network never had data outages(In the same area too). Sorry I believe as others that it's VMs end....
mgatskie is offline  
Reply With Quote
Old March 15th, 2011, 11:57 PM   #27 (permalink)
Junior Member
 
Join Date: Oct 2010
Posts: 68
 
Device(s):
Carrier: Not Provided

Thanks: 76
Thanked 1 Time in 1 Post
Default

will a factory reset work for this?
gpz828 is offline  
Reply With Quote
Old March 16th, 2011, 02:00 AM   #28 (permalink)
Senior Member
 
Leslie Ann's Avatar
 
Join Date: Feb 2011
Posts: 1,426
 
Device(s): Evo V, Evo 4g, Optimus V
Carrier: Not Provided

Thanks: 84
Thanked 894 Times in 390 Posts
Default

Quote:
Originally Posted by gater View Post
Are you saying not to flash another rom when you say "you need to go back to a fresh rom" or do you think it's alright to use a gingerbread rom?
A reset is what you need, regardless of rom.

Quote:
Originally Posted by mgatskie View Post
Okay then why do two other Virgin Mobile subscribers around me with a decent signal all have data go down at the same time? and then it all comes back up virtually at the same time? (Optimus, Intercept, and Rumor2) [I have the Optimus] It affects non-Android devices too. My Boost phone using Sprint's network never had data outages(In the same area too). Sorry I believe as others that it's VMs end....
Instead of jumping to conclusions and missing the point, and a chance at a working phone, why not actually read it.

Outages are normal, your phone not reconnecting automatically, is not.
You shouldn't have to switch to airplane mode every time you lose a signal to get data going again.

Quote:
Originally Posted by gpz828 View Post
will a factory reset work for this?
It most likely will.
Leslie Ann is offline  
Last edited by Leslie Ann; March 16th, 2011 at 02:04 AM.
Reply With Quote
Old March 16th, 2011, 03:08 AM   #29 (permalink)
Senior Member
 
lou61166's Avatar
 
Join Date: Mar 2011
Location: New Jersey
Gender: Male
Posts: 532
 
Device(s): HTC Rezound HTC Droid DNA
Carrier: Verizon/Verizon Fios Quantum 75/35

Thanks: 7
Thanked 56 Times in 51 Posts
Default

And why is it it happening to non rooted phones,you should have stated that this fix is for rooted phones.not everybody here rooted their phones.
lou61166 is offline  
Reply With Quote
Old March 16th, 2011, 07:08 AM   #30 (permalink)
Junior Member
 
Join Date: Mar 2011
Location: Humidity Florida
Posts: 55
 
Device(s): HTC Evo V 4G..Sweet LG Optimus V..to my Wife
Carrier: Not Provided

Thanks: 17
Thanked 8 Times in 5 Posts
Default

Quote:
Originally Posted by lou61166 View Post
And why is it it happening to non rooted phones,you should have stated that this fix is for rooted phones.not everybody here rooted their phones.
I would imagine its happening to most rooted and Non-rooted phones.I have had a few drops that needed a Restart and/or using the Airplane mode to get the data moving again.(my Optimus t'aint rooted BTW).

Kilo
Kilo70 is offline  
Reply With Quote
sponsored links
Old March 16th, 2011, 12:30 PM   #31 (permalink)
Junior Member
 
Join Date: Oct 2010
Posts: 68
 
Device(s):
Carrier: Not Provided

Thanks: 76
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by Leslie Ann View Post
A reset is what you need, regardless of rom.


Instead of jumping to conclusions and missing the point, and a chance at a working phone, why not actually read it.

Outages are normal, your phone not reconnecting automatically, is not.
You shouldn't have to switch to airplane mode every time you lose a signal to get data going again.


It most likely will.
thanks, i will give a try later this week. By the way, how is your battery charge holding up after this fix?
gpz828 is offline  
Reply With Quote
Old March 16th, 2011, 12:41 PM   #32 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 20
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I disagree.

As I stated before.
  • My phone is not rooted and it has never been.
  • I have no app that touches the network or attempts to manage it.
  • Before and after the major outage I didn't notice any improvement.
  • I live in Miami Beach

My guesses after having the phone for 6 weeks.
  • The problem is caused by the carrier.
  • Some areas are more affected than others even within the city.
  • The phone connects back by itself always it is just a matter of time. The problem is that when I need the internet and is not working I can't wait and becomes frustrating so I attempt all the tricks. As you can see that doesn't mean that it doesn't reconnect just that I can't wait.
  • After extensive experimentation on the network bug showing 50% time connected. My conclusion is that it is just an issue of miscalculating it and it has no impact whatsoever on the connection reliability nor the battery.
Lanzagas is offline  
Reply With Quote
Old March 16th, 2011, 03:15 PM   #33 (permalink)
Junior Member
 
Join Date: Mar 2011
Posts: 25
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 5 Times in 4 Posts
Default

sweet the airplane on off did the trick. no more drops and time without signal down to 0%.... me and my battery say thanks you
JustMe0815 is offline  
Reply With Quote
Old March 16th, 2011, 06:00 PM   #34 (permalink)
Senior Member
 
Leslie Ann's Avatar
 
Join Date: Feb 2011
Posts: 1,426
 
Device(s): Evo V, Evo 4g, Optimus V
Carrier: Not Provided

Thanks: 84
Thanked 894 Times in 390 Posts
Default

Quote:
Originally Posted by lou61166 View Post
And why is it it happening to non rooted phones,you should have stated that this fix is for rooted phones.not everybody here rooted their phones.
I never stated this was for rooted phones.
The same happens on non-rooted phones as well, this was also tested.

It has nothing to do with root.
You need not have installed any apps.

All it requires is for you to have messed with the radio in ANY way. This includes hidden menus.



Quote:
Originally Posted by Lanzagas View Post
I disagree.

As I stated before.
  • My phone is not rooted and it has never been.
  • I have no app that touches the network or attempts to manage it.
  • Before and after the major outage I didn't notice any improvement.
  • I live in Miami Beach

My guesses after having the phone for 6 weeks.
  • The problem is caused by the carrier.
  • Some areas are more affected than others even within the city.
  • The phone connects back by itself always it is just a matter of time. The problem is that when I need the internet and is not working I can't wait and becomes frustrating so I attempt all the tricks. As you can see that doesn't mean that it doesn't reconnect just that I can't wait.
  • After extensive experimentation on the network bug showing 50% time connected. My conclusion is that it is just an issue of miscalculating it and it has no impact whatsoever on the connection reliability nor the battery.
A. I never excused the carrier from all responsibility.
B. You don't have to be rooted to screw up your radio.
C. This has nothing to do with the major outage.
D. Your location has nothing to do with reconnecting.
E. This will not stop drops, it deals with what happens after a drop occurs. I.E. normal phone behavior.

Stop assuming and reading things into this that aren't there.

If you have to toggle to get data back, odds are you used something that messed with your radio at some point. You may not have it installed currently, but at some point you likely did. It need not even be an app, it may not be something obvious and it may still be in your settings.


This is not about stopping drops, they happen. This is about the ability to automatically reconnect when data comes back. Like I said, I had the same problem, and now I have gone 2 weeks with no more than a 30 second outage here and there and entirely reproducible results on radio killing apps. This shows that there is something going on.


By the way, I mentioned the XDA 50% thing because it was found to cause the issue of not reconnecting. Just another example of you NOT reading what was written or reading around what I was trying to explain. Also, the 50% is a bug, a bug which does effect battery life, mine lasts longer when it does not show 50%.
Leslie Ann is offline  
Last edited by Leslie Ann; March 16th, 2011 at 06:10 PM.
Reply With Quote
Old March 16th, 2011, 08:06 PM   #35 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 48
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 3 Times in 3 Posts
Default

Well I talked with someone in the VM escalations dept. today and he said they are aware of the problem, that it is not the phones but a problem on the network and Sprint has this issue as their number one priority to fix, he said it has to do with this version of android and their network not having the capacity to support all the new users because this phone is so popular. He told me that until a permanent fix is found that toggling the data connection on/off is all that can be done but he assured me that the problem is being worked on, blah blah blah. So I question the 50% bug if it really is a bug and if that really has anything to do with our phones losing data because ever since doing the little trick to get my percentage down to 0% I have lost signal more times today than I did when it was at 50%. And though I use to blame it on apps that tinkered with the data connection I'm not so sure because on the VM facebook page there are plenty of people who haven't installed those type of apps and they are having the same issues. And I have done two phone wipes to make sure there wasn't any leftover setting from a battery saving app I had installed and I'm still having problems.
lynx2cross is offline  
Reply With Quote
Old March 16th, 2011, 08:32 PM   #36 (permalink)
Senior Member
 
Join Date: Mar 2011
Location: Middle Tennessee
Posts: 565
 
Device(s): AT&T LG THRIVE
Carrier: Not Provided

Thanks: 3
Thanked 36 Times in 31 Posts
Default

Virgin Mobile shot us the SAME OLE CRAP when the Virgin Mobile MC760 Broadband2Go "unlimited" plan hit. so many people bought the device the network was so overloaded, webpages would fail, downloads were <256kbps. Eventually we ended up routing thru native SPRINT, thru a server in Kansas. (instead of Virgin Mobile, our domain said Sprint PCS).

Virgin Mobile doesn't plan new device rollouts very well. The OPTIMUS V has been a very popular device. No telling how many new accounts have been created, this creating a heavier demand on towers that are already oversaturated. they obviously didn't plan very well here.

I've had the same data drop issues, Its irritating as hell. i'm returning mine today, and getting the AT&T Inspire on my brothers family talk plan.
I liked this little phone, but Sprint obviously can't support it.

Quote:
Originally Posted by lynx2cross View Post
Well I talked with someone in the VM escalations dept. today and he said they are aware of the problem, that it is not the phones but a problem on the network and Sprint has this issue as their number one priority to fix, he said it has to do with this version of android and their network not having the capacity to support all the new users because this phone is so popular. He told me that until a permanent fix is found that toggling the data connection on/off is all that can be done but he assured me that the problem is being worked on, blah blah blah. So I question the 50% bug if it really is a bug and if that really has anything to do with our phones losing data because ever since doing the little trick to get my percentage down to 0% I have lost signal more times today than I did when it was at 50%. And though I use to blame it on apps that tinkered with the data connection I'm not so sure because on the VM facebook page there are plenty of people who haven't installed those type of apps and they are having the same issues. And I have done two phone wipes to make sure there wasn't any leftover setting from a battery saving app I had installed and I'm still having problems.
greg4android is offline  
Reply With Quote
Old March 16th, 2011, 08:34 PM   #37 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 73
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default

lynx2cross,
I would agree with you. I have also noticed that when I lose internet I still have the ability to check my minutes using the minute checker app. This lead my to believe that anything that needs to get past the main server in Kansas gets stopped most likely because of heavy traffic. Also early mornings work great but starting early afternoon I start to have the problems (probably because more people are on). I hoping VM was honest with you and they are working on the problem. It makes sense because we all know the market flooded with this phone creating a shortage of connections. This phone and service would be great with 100% network availability.
Timm129 is offline  
Reply With Quote
Old March 16th, 2011, 08:50 PM   #38 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 48
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 3 Times in 3 Posts
Default

I think the guy was telling me the truth, I can't imagine that any business would allow their huge customer base continue to be unhappy with the service. I told the guy that before I switched to this phone I had the blackberry and didn't have this problem and that's when he told me that its this particular phone and specifically android 2.2, he said the intercept which runs 2.1 doesn't seem to have this issue. He also mentioned that they are planning on releasing a new feature that allows the phone to be used as a hotspot, I didn't tell him that I and most other people have already figured out how to do that, lol.
lynx2cross is offline  
Reply With Quote
Old March 16th, 2011, 09:04 PM   #39 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm not sure I understand what you mean by radio... but I lose my signal in the early morning, noon and from 5-6pm. Local time. This tells me that VM can't handle the data.. Make note of the times yoy loose connection.
kingvudu is offline  
Reply With Quote
Old March 16th, 2011, 09:14 PM   #40 (permalink)
Senior Member
 
Join Date: Mar 2011
Location: Middle Tennessee
Posts: 565
 
Device(s): AT&T LG THRIVE
Carrier: Not Provided

Thanks: 3
Thanked 36 Times in 31 Posts
Default

Virgin Mobile never admitted the earlier issues with the tremendous rollout of the mobile broadband device. At that time, they used what was called virtualization. You actually entered the tower to which you were connecting at on a SPRINT PCS network, but then, you were re-routed on an internal network to a server in Walnut creek, CA. This caused major issues and bottlenecks. You'd literally request a page, and wait 1-2 minutes for it to fetch, by that time, you're browser timed out. Next time you might get lucky and it would come in quickly. Many other times 3G would go to 1xrtt suddenly, and hang. you'd have to reboot the device to get it back working. Eventually after tons of complaints, they stopped this internal routing, and although VM traffic was routed to another server, it obviously had the capacity to handle the traffic. Shortly after that, they began throttling, and eventually they removed the "unlimited" data... then cut it to 5gb, and I believe broadband data is now capped at 2.5GB(this is on the broadband2go device)

Appears that the same issues with the Optimus V, since its a full 3G device itself, the same appears to be happening with the influx of new users on the Optimus (heck they're sold out everywhere, so you can see how many people are flocking to VM). And it is possible that this DATA DROP is some fluke in the Android system, and the fact that SPRINT hasn't got a fix in their towers/servers to deal with these devices.....

With the history of VM and their "unlimited" plans (whether it be broadband mobile or cell phones (with data), I eventually believe the same thing will happen with the Optimus. While calling minutes will probably remain the same, I see data being severely crippled, just as they did the MC760 internet device.......ESPECIALLY, now that people have discovered how to tether their device....

The MC760 people really got shafted when they ditched "unlimited" for 2.gb. I was on the plan, but got HSI cable before they changed. Thankfully, I sold my modem online before the transition.

$129 isn't a bad deal for a phone even for talking for $25 for 300 minutes.
Its the DATA issue that SPRINT needs to address (and not cripple in the near future).

Maybe a fix soon? who knows? in the mean time, you just gotta live with it, and toggle the "mobile data" on and off.


Quote:
Originally Posted by lynx2cross View Post
I think the guy was telling me the truth, I can't imagine that any business would allow their huge customer base continue to be unhappy with the service. I told the guy that before I switched to this phone I had the blackberry and didn't have this problem and that's when he told me that its this particular phone and specifically android 2.2, he said the intercept which runs 2.1 doesn't seem to have this issue. He also mentioned that they are planning on releasing a new feature that allows the phone to be used as a hotspot, I didn't tell him that I and most other people have already figured out how to do that, lol.
greg4android is offline  
Reply With Quote
sponsored links
Old March 16th, 2011, 09:15 PM   #41 (permalink)
Senior Member
 
Join Date: Mar 2011
Location: Middle Tennessee
Posts: 565
 
Device(s): AT&T LG THRIVE
Carrier: Not Provided

Thanks: 3
Thanked 36 Times in 31 Posts
Default

the phone can be used as a mobile HOTSPOT **NOW**, Just download QUICK SETTINGS, unhide the WIFI function, turn it on, give it security, then connect via WI-FI (this is the ONE FEATURE that will lead to VM ditching the "unlimited" data though.

----------Ok, I read further, and seen you already know how to do it. I am sure VM knows users have already figured it out--------------

Quote:
Originally Posted by lynx2cross View Post
I think the guy was telling me the truth, I can't imagine that any business would allow their huge customer base continue to be unhappy with the service. I told the guy that before I switched to this phone I had the blackberry and didn't have this problem and that's when he told me that its this particular phone and specifically android 2.2, he said the intercept which runs 2.1 doesn't seem to have this issue. He also mentioned that they are planning on releasing a new feature that allows the phone to be used as a hotspot, I didn't tell him that I and most other people have already figured out how to do that, lol.
greg4android is offline  
Reply With Quote
Old March 16th, 2011, 10:03 PM   #42 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 48
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 3 Times in 3 Posts
Default

I don't know about them ditching the unlimited plan, on the surface it may seem like they are losing money because the plans are so cheap for what you are getting but I imagine that they are making up for that in the volume of customers they have attracted with this offer, I keep hearing about many people ditching their contracts and going with VM. And even if the plans started at $40 it would still be worth it compared to what you pay on contract. VM just needs to get their act together, what I wonder is if Sprint plans on merging Boost with Virgin mobile and ditching the Boost mobile brand.
lynx2cross is offline  
Reply With Quote
Old March 16th, 2011, 10:12 PM   #43 (permalink)
Member
 
ScottColbert's Avatar
 
Join Date: Feb 2011
Location: Phoenix, AZ
Posts: 159
 
Device(s): LG Optimus F3
Carrier: Not Provided

Thanks: 10
Thanked 38 Times in 24 Posts
Default

Well this is the latest email I've gotten about this issue: "We are very sorry that you are still experiencing the issue. I must inform you that the reason your issue has yet to be corrected is because there is a nationwide 3G outage. Our engineers are well aware of the outage and they are working very hard to provide a resolution. Please continue to be patient with us as we plan to have a resolution soon."

This is after 5 days of no internet at all. I've already sent complaints to the BBB and the FCC.
ScottColbert is offline  
Reply With Quote
Old March 16th, 2011, 10:17 PM   #44 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 57
 
Device(s):
Carrier: Not Provided

Thanks: 3
Thanked 7 Times in 7 Posts
Default

my experience says that the op is onto something.i have yet to find a mobile data toggle that works on this phone. whenever I turn data off, I go crazy trying to get it back on.elixir, widgetsoid, and the rest all have this issue. my wife has a vm samsung intercept and we have a vm mifi. network problems are obvious, but I lose data a few times per week compared to once every two weeks or so with the other devices.
cpht is offline  
Reply With Quote
Old March 17th, 2011, 12:19 AM   #45 (permalink)
Member
 
jntdroid's Avatar
 
Join Date: Aug 2010
Posts: 250
 
Device(s):
Carrier: Not Provided

Thanks: 10
Thanked 33 Times in 14 Posts
Default

has the blackberry 8530 or samsung intercept been having these issues? i'm tempted to go buy the 8530 and test... haven't had any success with any fixes so far
jntdroid is offline  
Reply With Quote
Old March 17th, 2011, 08:01 AM   #46 (permalink)
Senior Member
 
Leslie Ann's Avatar
 
Join Date: Feb 2011
Posts: 1,426
 
Device(s): Evo V, Evo 4g, Optimus V
Carrier: Not Provided

Thanks: 84
Thanked 894 Times in 390 Posts
Default

I think some of you still don't get it.

Problem 1. System overload... yes, we get it, it's a problem. Can we move beyond this.

Problem 2. The phone is not reconnecting AFTER a data loss or overload. THIS is user created.

Don't expect a fix for #2 anytime soon, if ever. It's not their problem. Those settings were probably hidden for a reason.


I have an VM 8530 Curve, my mom is using it.
She has drops exactly as I do, but it comes right back, same as my phone has done for the last 2 weeks. Before, when I was having these problems, we would both lose data for a short time, hers would come back, mine would not.
Leslie Ann is offline  
Reply With Quote
Old March 17th, 2011, 10:00 AM   #47 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well I've seen multiple threads on this and tried multiple solutions and so far here goes.

Open Phone Package, Charge Fully: Battery dead in 8 hours

Disable Wifi, GPS: Dead in 8 hours

Disable Wifi, GPS, 3G (CDMA Only), Background Apps: Dead in 8 Hours

Install Juice Defender, turn to Extreme: Dead in 8 Hours

Try every turn on/off airplane mode, this that, the other trick on these threads: Dead in 8 hours

Mind you I am not actively using the phone other than maybe sending a couple texts and making a 2 minute phone call. It dies sitting on the desk doing nothing. The battery drain is almost constant, like there is a battery problem BUT when I turn on Airplane mode and leave it on it seems to significantly reduce the battery drain which means that the cellular radio drains the battery at a rapid rate no matter what I do. I've tried everythign but I can't seem to get around this and I also have 2 of these phones and I've been using one as a comparative control. So to experiment I went to CDMA only, disabled EVERYTHING, and the other I turned EVERYTHING on and in 3 hours they were identically at about 57%. I would think I just had a bum phone if it wasn't for the fact that I have 2 of these.

My brother ordered one that will be here Friday and I want to test it against his. If he doesnt have the problem then I will return them but if he does then I am left to assume that this phone on Virgin Mobile has serious issues. Any help? And please don't re-suggest solutions already posted on this thread. Believe me I have tried them all.
wyllydtron is offline  
Reply With Quote
Old March 17th, 2011, 10:33 AM   #48 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2011
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 18 Times in 2 Posts
Default

For what it's worth, Airplane mode on/off does not fix the problem for me either. It simply resets the 3G connection and it will drop again in an hour or so.

I have 2 (well 3, I replaced one) of these phones and all three have had the problem. The replaced one I left "stock" and of course it dropped 3g within a few hours.

So you did try disabling 3G and WiFi at the same time? If I turn 3g & wifi off but *leave* cell on, I get very long battery life. Like maybe 8-10% drain in 24hours. With just wifi on I drop about 20% a day or so with a little light use.

It's a bit annoying because I'd like to just turn my phone off at night to save the battery, but every time I do I have to either disable 3g or do the CDMA stuff to keep my phone from dying on me during the day.

Let me see if I can get someone with a clue on the phone at VM and ask what they're doing to fix this problem...
Ziflin is offline  
Reply With Quote
Old March 17th, 2011, 10:34 AM   #49 (permalink)
Junior Member
 
Join Date: Feb 2011
Posts: 56
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 14 Times in 11 Posts
Default

I have been using a combo of Y5 and Juice defender BETA its key that you use the beta version, I have over 24 of battery use I also have the 50% airplane fix from XDA installed.

I also had the cell signal at 95% and still had that battery life. It doesnt seem to have the same impact on battery life as gps or 3g running.
chrissurra is offline  
Reply With Quote
Old March 17th, 2011, 10:37 AM   #50 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2011
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 18 Times in 2 Posts
Default

Quote:
Problem 2. The phone is not reconnecting AFTER a data loss or overload. THIS is user created.
Please stop saying this. I just replaced mine and left it stock and had the 3g drop with permanent disconnect + battery drain within a two hours of it being turned on. And yes, I tested it 3 more times before I ever installed an app.

So it is indeed a problem with either the phone or software as it was shipped. Therefore VM needs to offer a solution.
Ziflin is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > LG Optimus V
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 10:30 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.