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Old September 17th, 2011, 09:29 AM   #1 (permalink)
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Default Forgot PIN number to lock screen... -_-

Changed it last night before I went to bed and cant recall what it is. Normally it would give you the option to unlock your phone through your google account, but that has yet to happen. Any advice?

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Old September 17th, 2011, 11:00 AM   #2 (permalink)
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Any help would be greatly appreciated. i found a lock screen bypass app that i installed from the market website. but i still cant factory reset the device or change the pin without knowing the password.
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Old September 17th, 2011, 11:36 AM   #3 (permalink)
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I couldn't find any information on how to do this via a Google search, other than performing a hard reset without doing it through the settings. Doing this will reset your phone to factory settings, and you will lose all of your personal data and any installed applications. Your contacts are saved within your Gmail account on their servers, so as soon as you re-add your gmail account on the phone and enable sync, your contacts will be uploaded to your phone.

  1. Turn off your LG Optimus V.
  2. Press and hold the following keys for over 5 seconds: Down volume key + Home + Power
  3. When the power turns on, release these keys.
  4. Follow the on-screen instructions to reset your device
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Old September 17th, 2011, 11:41 AM   #4 (permalink)
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Tried that as well to no avail. Im truly at a loss as to what to do.
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Old September 17th, 2011, 11:44 AM   #5 (permalink)
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Call Virgin Mobile and see if customer service can help you.
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Old September 17th, 2011, 11:47 AM   #6 (permalink)
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only thing i can really do at this point. gotta love calling the outsource centers
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Old September 17th, 2011, 12:05 PM   #7 (permalink)
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Boom goes the dynamite! FINALLY. A call to VM customer service that actually gets shit FIXED! All the factory reset intructions that I found through google, have all been incorrect. Looks like I just got schooled by Hector from the Phillippines hahaha.
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Old September 17th, 2011, 12:27 PM   #8 (permalink)
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That's great news! Glad you got it fixed.

Just an FYI though, the call center for Virgin Mobile is in the United States.
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Old September 17th, 2011, 12:43 PM   #9 (permalink)
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Both of the reps I spoke to about an hour ago were located in the Phillippines. And the call quality and transfer times were far too garbage to be LOCAL local.
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Old September 19th, 2011, 07:34 AM   #10 (permalink)
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Hey, glad to see you got this worked out. Im sorry to bump this, but something you said struck me as incredibly odd. @NoNameFace gave instructions for a "Hard Reset", and you said that you had "tried that as well to no avail". A reset in that fashion REALLY did absolutely nothing to help your case?? What app were you using, might I ask? That really surprises me.
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Old September 19th, 2011, 11:41 AM   #11 (permalink)
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He said in another thread that he misread my instructions... those were the same steps that the VM CSR gave him, so it did work.
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Old January 23rd, 2012, 02:24 PM   #12 (permalink)
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Need to find out if there is any way to get past the pin password?
BIL- passed away and we (family) are trying to get into phone for contacts and email.
Is it possible to get past the pin lock without hard reset which might erase some of the data we are looking for?
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Old January 23rd, 2012, 04:48 PM   #13 (permalink)
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Someone with more knowledge than me will be along at some point.,

But it my be possible to create a backup in recovery then reset and maybe be able to access the contact portion of the backup via a file manager app.

I'm sorry for your loss.
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Old January 24th, 2012, 06:29 AM   #14 (permalink)
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Call the phone, then answer it. From the in call screen, hit the home button. That ought to do it.

I lost my mom to cancer two years ago, I understand your loss. My deepest sympathies.
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Old January 24th, 2012, 10:48 AM   #15 (permalink)
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Call the phone, then answer it. From the in call screen, hit the home button.
Doesnít work on my non-rooted, stock Vs. Tried it with pattern and PIN lock.

If this did worked, it would be a pretty big security hole, donít you think? Something we might have heard about before?
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Old January 24th, 2012, 11:00 AM   #16 (permalink)
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I'm thinking getting into his GMail acct (which should have all his synced contacts from his phone) might be a solution if you can't get into the phone.

Very sorry for your loss.
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Old January 24th, 2012, 02:19 PM   #17 (permalink)
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Doesnít work on my non-rooted, stock Vs. Tried it with pattern and PIN lock.

If this did worked, it would be a pretty big security hole, donít you think? Something we might have heard about before?
I thought so, but dumber things have been done by big companies before.





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I'm thinking getting into his GMail acct (which should have all his synced contacts from his phone) might be a solution if you can't get into the phone.

Very sorry for your loss.
I don't know if that will work, I couldn't do that for my wife last night. She needed to make a call and her phone was half bricked.
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Old January 24th, 2012, 03:37 PM   #18 (permalink)
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I don't know if that will work, I couldn't do that for my wife last night. She needed to make a call and her phone was half bricked.
I may have been unclear? Was thinking they may be able to get into his GMail on his computer, if he has one. Or am I misunderstanding you?
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Old January 24th, 2012, 08:30 PM   #19 (permalink)
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I was in the middle of reflashing her phone when she needed to make a call. I handed her my phone, but her numbers weren't there. We tried to find them in her GMail acct, but couldn't figure it out. So, that's what I mean. I don't know how to look them up from a PC.
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Old January 25th, 2012, 10:01 AM   #20 (permalink)
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Now I'm even more confused. Why would her #s be on your phone? Or did she log into her GMail acct using the *browser* on your phone and couldn't see her contacts? (I can't see mine either in the mobile version it defaults to; if you scroll down and hit desktop view or whatever, you can see all of them the same as if you were on a puter.) At any rate, this is not really helpful to AWC100 if they're not able to get into the phone. My suggestion was to try to get into his GMail acct on a computer and get the contacts that way since they were having trouble getting into the phone. Of course that assumes that he synced his contacts at least occasionally, that he has a computer, that they can get into said computer, and that he stayed logged into gmail or someone can figure out his password.
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Old January 25th, 2012, 11:22 AM   #21 (permalink)
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We were trying to find her numbers in her GMail acct on my laptop, so she could make the call from my phone. I don't think your phone contacts show in GMail. And you're right, there's a lot of "ifs" in there.
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Old January 25th, 2012, 11:48 AM   #22 (permalink)
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We were trying to find her numbers in her GMail acct on my laptop, so she could make the call from my phone. I don't think your phone contacts show in GMail. And you're right, there's a lot of "ifs" in there.

Took a quick screenie for ya (view from your pc, not your phone... image is huge). Every one of the contacts that I add for my cell phone, I add them on my PC from within my Gmail account (typing out all of the info is soooo much faster this way!). As long as synch is turned on within the cell phone, whatever I add in my contacts gets auto updated to my contacts on my OpV.
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Old January 25th, 2012, 12:08 PM   #23 (permalink)
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And it works both ways, cause I add all mine on my phone and when I sync they show up in my gmail on my PC. If there's a way to add contacts to the phone without them being associated with the gmail acct, I haven't figured it out. (I hate that this conversation feels like I'm arguing with 2 of my favorite people, cause I don't mean it to be that way. )
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Old January 25th, 2012, 01:33 PM   #24 (permalink)
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If there's a way to add contacts to the phone without them being associated with the gmail acct, I haven't figured it out.
When I add a new contact to my Optimus, as soon as I hit the create new contact button I get a pop up screen that says "Create contact under account" and shows my gmail address, or Phone-only, unsynced. Perhaps that's what you're looking for?
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Old January 25th, 2012, 02:33 PM   #25 (permalink)
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When I add a new contact to my Optimus, as soon as I hit the create new contact button I get a pop up screen that says "Create contact under account" and shows my gmail address, or Phone-only, unsynced. Perhaps that's what you're looking for?
I swear this might be the one post I write in this thread which conveys that I am indeed quite fluent in the English language.

Thank you, but I should have said "haven't seen it" instead of "haven't figured it out" since I'm not actually looking for it. I don't get that option when I go to create a new contact (which is fine with me; I'm glad to have them sync so I don't lose them) and I'm going to guess it's because I'm not rooted and that option is part of your ROM? (That's usually the reason for everything that causes confusion like this. )
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Old January 25th, 2012, 03:01 PM   #26 (permalink)
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I swear this might be the one post I write in this thread which conveys that I am indeed quite fluent in the English language.

Thank you, but I should have said "haven't seen it" instead of "haven't figured it out" since I'm not actually looking for it. I don't get that option when I go to create a new contact (which is fine with me; I'm glad to have them sync so I don't lose them) and I'm going to guess it's because I'm not rooted and that option is part of your ROM? (That's usually the reason for everything that causes confusion like this. )

I believe you are most likely correct then. As I am rooted, running Backside 1/20 version. I quickly found out after purchasing an Android that it is never a good idea to have your Gmail setup to auto save anyone you email into your contacts....man, my phone book was a MESS for awhile, when I first synced my contacts lol.

I may be wrong, but I thought that on my orginal Intercept many moons ago that I had that option available before I rooted.
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Old January 25th, 2012, 04:37 PM   #27 (permalink)
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I thought so, but dumber things have been done by big companies before.
Think of Google what you will, but it does not yet control the media. Huge security hole such as the one suggested do get coverage, esp. if they are so easily discovered as in this scenario.
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Old January 25th, 2012, 04:45 PM   #28 (permalink)
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Maybe I need to sacrifice more goats to the gods of Android, but my phone contacts (synced with my Google account) don't show up in GMail on the pc either.
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Old January 25th, 2012, 09:40 PM   #29 (permalink)
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Maybe I need to sacrifice more goats to the gods of Android, but my phone contacts (synced with my Google account) don't show up in GMail on the pc either.
Neither do mine and I've known a few people who couldn't get past the lock screen on non rooted optimus v phones and we called them and it got past the lock screen. So yes you are correct brotherswing.
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Old January 25th, 2012, 09:51 PM   #30 (permalink)
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I believe you are most likely correct then. As I am rooted, running Backside 1/20 version. I quickly found out after purchasing an Android that it is never a good idea to have your Gmail setup to auto save anyone you email into your contacts....man, my phone book was a MESS for awhile, when I first synced my contacts lol.

I may be wrong, but I thought that on my orginal Intercept many moons ago that I had that option available before I rooted.
OK, maybe I'm missing something then...I do have 2 gmail accts on the phone and when I add a new contact the popup asks me which one I want to add it to; maybe there's only room for 2 options? No, that's stupid...anyone else who isn't rooted want to weigh in on this?

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Maybe I need to sacrifice more goats to the gods of Android, but my phone contacts (synced with my Google account) don't show up in GMail on the pc either.
No, don't go sacrificing poor innocent goats!




That does explain why we were talking past each other up there...

It begs the question though- if you guys are syncing contacts with your google accts but they're not showing up in your gmail contacts, where are they going?
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Old January 25th, 2012, 09:54 PM   #31 (permalink)
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They sync back every time I wipe my phone so they are being stored.
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Old January 25th, 2012, 09:57 PM   #32 (permalink)
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OK, but where if not in your gmail?! I must know!
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Old January 25th, 2012, 10:55 PM   #33 (permalink)
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I just logged into my gmail account via opera mini on my phone. Select basic html at the bottom of the page, then contacts. Select all contacts and every one of my 110 contacts, both email and phone numbers only, showed up. I always sync my contacts with my gmail account. Hope this helps to clarify the issue.
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Old January 26th, 2012, 12:52 AM   #34 (permalink)
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Boy, did.this thread jump the track.
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Old January 26th, 2012, 07:22 AM   #35 (permalink)
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It might appear that way if you looked at the title, then the last thread.
This is just a continous flow of trouble shooting ideas for helping the OP accomplish his main goal as stated in the Original Post, and then asked about again by a new member with similar problem
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Old January 26th, 2012, 09:28 AM   #36 (permalink)
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And then trying to figure out why I have the magical power to sync contacts into gmail from my phone. Seriously, though, there's not a thing wrong with trying to figure out why things work for some people and not others. It can only help in the long run.
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Old January 26th, 2012, 12:02 PM   #37 (permalink)
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And then trying to figure out why I have the magical power to sync contacts into gmail from my phone. Seriously, though, there's not a thing wrong with trying to figure out why things work for some people and not others. It can only help in the long run.
Quoted for truth!
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Old January 27th, 2012, 10:11 AM   #38 (permalink)
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And then trying to figure out why I have the magical power to sync contacts into gmail from my phone. Seriously, though, there's not a thing wrong with trying to figure out why things work for some people and not others. It can only help in the long run.

Nothing really to figure out.

I believe this extra option is part of Gingerbread.

There's two types of contacts. Gmail contacts; these auto sync with your Gmail account online (there's Gmail on your phone and Gmail online, they sync), and phone only contacts (these do not sync with your Gmail account).
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Old January 27th, 2012, 10:41 AM   #39 (permalink)
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True, but I hate rebuilding my contact list, so when I first got my phone I put ALL my contacts in the synced list. Contacts restore fine from the phone, but have never been visible on the pc. I haven't really spent a lot of time on this, I have too many other projects (and children) that demand my time, but I am following this because I would certainly benefit from it.
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Old January 27th, 2012, 10:52 AM   #40 (permalink)
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What happens if you add a test contact via the PC browser method within your Gmail account, and then force a sync on the phone? Does the test contact then show up on your phone?

Mine was always done that way, but only because I had a Gmail account long before Android phones existed. Mine just auto synced up when I added my Gmail account to my first Android (Intercept). I remember thinking that it was the neatest thing since peanut butter rofl.
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Old January 27th, 2012, 12:15 PM   #41 (permalink)
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I've never tried that way, i.e. PC first then to phone. I've always added from the phone. I'll give it a shot later today, and post my findings.
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Old January 27th, 2012, 05:48 PM   #42 (permalink)
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Facepalm! I feel so dumb right now. I found it, it was there all along. I never noticed the red "mail" beneath the GMail logo was a drop down menu. That's where my contacts were hiding. And yes, the phone numbers were there. D'oh!
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Old January 28th, 2012, 10:38 AM   #43 (permalink)
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Aw, don't feel dumb. It was just a matter of knowing where to look, and now you do, and all is well.

You want really dumb? Here's really dumb:


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