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Old October 8th, 2011, 09:42 AM   #1 (permalink)
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Question Phone stuck - ANDROID

This week the phone did some stock APPS updates. Then I get a message saying memory low. I left work and I had my normal icon screen and I put the phone in my purse. 45 minutes later I get home, take the phone out and it is stuck with ANDROID on the screen. I have never connected the phone to the computer. I have less than 50 pictures in my Gallery (probably about 30). I have downloaded probably less than 20 apps. I have no music loaded. I donít know why I would have such low memory. How do I get it unstuck? Thanks for any help.

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Old October 8th, 2011, 09:47 AM   #2 (permalink)
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Pull the battery, wait 90 seconds then reinstall battery and reboot. Just might be a glitch. But that should get you back into your phone at least for further analasys.
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Old October 8th, 2011, 11:24 AM   #3 (permalink)
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Nope, I turn the power button on, it slows V/M then the red screen, then ANDROID. And that's where it stays.
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Old October 9th, 2011, 11:19 AM   #4 (permalink)
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Quote:
Originally Posted by janice914 View Post
Nope, I turn the power button on, it slows V/M then the red screen, then ANDROID. And that's where it stays.
Try pulling the battery and holding the power button down for 5-10 sec.
If does not fix the problem you might think about returning the phone. The warranty is good for a year thru LG
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Old October 9th, 2011, 11:59 AM   #5 (permalink)
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Trying a factory reset of the phone may fix the issue as it could be simply a corrupt file stopping the boot process from completing.

This will wipe all of your user settings and set the phone back to factory defaults
, but it will not wipe anything saved to your SD Card.

  1. Turn the phone off.
  2. Press and hold the following keys for over 5 seconds: Down Volume key + Home key + Power key
  3. When the power turns on, release these keys.
  4. Follow the on-screen instructions to reset your device


If this does not help, you might need to return the phone.
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Old October 10th, 2011, 07:04 AM   #6 (permalink)
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Thanks to all. I took it to the Sprint store and they reset it. They said by using the Down Volume key + Power key. They didn't mention the Home key.
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