jimenezla

I was trying to free up some memory on my phone by deleting the google voice update and then my phone suddenly crashed. after trying to take out battery and restarting my phone would get to the android screen, freeze, flash an empty command prompt-like blackscreen, and then reload the android screen with the cycle starting over and over (i left it alone for perhaps an hour and it would still go on). i decided to go to a hard reboot and then use the reboot system. didn't work though I need a lot of help any suggestions?

Last edited by jimenezla; June 7th, 2012 at 04:29 PM.

benslgdroid

Did you root your phone

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jimenezla

it is not

Petrah

Try a hard reset of your phone. This will wipe all of your user settings and set the phone back to stock, but it will not wipe anything saved to your SD Card.

1. Turn the phone off.
2. Press and hold the following keys for over 5 seconds: Down Volume key + Home key + Power key
3. When the power turns on, release these keys.
4. Follow the on-screen instructions to reset your device

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jimenezla

seems like that did the trick
I was pretty nervous of getting bricked if I hard restarted

thanks a ton!!!

now I have ease of mind

Petrah

w00t, glad I could help! And thank you for the thanks.