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Old September 5th, 2012, 06:37 AM   #1 (permalink)
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Default Dead screen

This morning I put my Optimus V in my pocket as I got out of bed and then stumbled a little and hit into the bed post right on my pocket where the phone was. When I pulled it out, and tried to turn it on, the screen was all white. I removed the battery and rebooted it and it boots fine and seems to be working except the screen is all black now.

Have I ruined the phone? Is there anything I can do about it?

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Old September 5th, 2012, 02:53 PM   #2 (permalink)
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If no one can offer any assistance with helping you fix this; as long as you are the original owner of the phone and you've had it less than 1 year (1 year warranty only covers the original owner of the phone), you can call VM USA and request a free replacement phone.
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Old September 5th, 2012, 03:13 PM   #3 (permalink)
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Thanks...have had it about 18 months. I called VM and they will send me a reconditioned one for $25. Now I just need to figure out how to get all my stuff off the old one without being able to see the screen :-(
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Old September 7th, 2012, 04:47 PM   #4 (permalink)
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Try using Droid@Screen. It might allow you to see your screen on your PC.

Go to the sticky "The Truth About ROM Manager". It has a very good video link and all the instructions and links for getting it installed properly on your PC.

As a matter of fact Petrah was the one who helped me with my first install of Droid@Screen
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