January 1st, 2013, 05:10 PM
Join Date: Jan 2012
Device(s): Motorola Electrify
Carrier: US Cellular
Thanked 216 Times in 115 Posts
Originally Posted by elenamason27;[URL="tel:5384345"
5384345[/URL]]My phone was downloading updates to some of the apps and the screen froze. I thought I would be ok if I took the battery out and put it back in. Now it goes past the LG screen and freezes on the ANDROID screen and I dont know how to fix it. Help! Thank you!
I pulled the battery on my phone once while it was stuck uninstalling an app.
If your not rooted, I would do a factory data reset from the recovery menu.
THIS WILL DELETE ALL OF YOUR DATA, ACCOUNTS, AND APPS.
But it seems it may be the only way to get your phone running.
Pull the battery, put it back in.
Then hold the power button, volume button, and home button until you are in the android system recovery.
Then use your volume keys to navigate the menus. Go down to factory rest, and use the home button to select it. Wait until its done and your phone should reboot itself.
I hope this works. If not there is another option.
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