ladykatta

I just got an LG optimus V from e-bay and started service with virgin mobile. When I started service, I was getting no service at all but had found out that the ESN had been zeroed out. I fixed that issue so my calls and texts work fine now. I have been unable to get 3G at all. I have done all the troubleshooting I can think of(being that I work for cell phone call center is quite a bit) I have ensured data is enabled, wifi off, power cycled with battery pull, reprogrammed with all 1's following with programming with correct mdn/min, airplane mode toggled on and off, used the *#*#4636#*#*, and of course, a factory data reset with no luck. I checked in QPST and mobile ip settings match what it should be. I called customer service and of course, got the run through of what I have already done except they refreshed it. Is there anything else I can do to get my data back short of taking it to a store?

tli

If the ESN has been zeroed out, then most likely the AAA code has also been erased/deleted. If that's the case, you're pretty much out of luck, no way to get data activated ever, according to AndyOpie150's post at:

How to get the aaa password off a optimus v

You can try to see if the AAA has been wiped by following asadullah's video. FYI.

Phatninja55

Like tli said, if the esn was zeroed out, then most likely the aaa key has been changed. VM will never give you the aaa, so your out of luck.

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