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Old June 18th, 2011, 05:49 PM   #1 (permalink)
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Default LG Revolution Google Voice Integration Issues Verizon

Hi,

A week ago I got my Revo from Verizon. I live in a 4G LTE area. I use GV heavily, but I could not make this phone work with it.

First, GV will not verify the number.

Also, I cannot call the number from Gmail's call phones feature. It says "number not valid". Obviously the phone works otherwise OK and people can call me from land lines and other physical mobiles.

Now what I tried, all to no avail:

1. Wait and try to verify again
2. Delete the number from GV and add it back in
3. Change my cell number (210) 23X - XXXX
4. Try verifying by forwarding to other phone

I can use the GV app - dialer from the phone to make all kinds of calls, but my problem is if I don't verify, GV will not forward calls to my Revo, I cannot use the GV voicemail, etc.

I looked up Google's and LG's support and nothing there. I called Verizon and they say itīs GV's problem, and LG says itīs Googleīs problem.

Any help will be appreciated

Thanks a lot.

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Old June 19th, 2011, 01:01 PM   #2 (permalink)
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Does your Revo have a number that's new to you or did you have it on a previous phone? I use Google Voice (not heavily) and had my mobile number previously on several phones. GV didn't have any problem verifying it and I tried things out this morning to check and it seems to work okay. Seems like a Google problem for some reason.
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Old June 19th, 2011, 01:57 PM   #3 (permalink)
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No, it has a new number.

However, I tried changing the number and the problem persists...
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Old June 21st, 2011, 06:52 PM   #4 (permalink)
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I use voice almost exclusively and i haven't had any issues, other than the occasional google voice server delay issues.

i find it hard to believe it is a rev issue, especially if you can use the app just fine. if voice isn't allowing you verify your number, my guess is that it's either an issue with the google verification process, or an issue with the verizon number. i can't think up a scenario where the phone would play a role (esp when the app works fine). i'm responding a little late, are you still experiencing this issue?
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Old June 21st, 2011, 07:24 PM   #5 (permalink)
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Thanks for the reply,

Yes, I am still having this problem. As I said before, the app works just fine but since I cannot verify the number, I can't use GV's voicemail and forward calls from my GV number.

I changed the number and still the same problem.

Do you think it may be related to the area code?

Another thing that puzzles me is I cannot call the Revo from Gmail's call phone feature.

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Old June 21st, 2011, 07:33 PM   #6 (permalink)
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that's an interesting point.....what area code are you using?
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Old June 21st, 2011, 07:53 PM   #7 (permalink)
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I got a 210 on the phone and 214 on GV...
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Old August 13th, 2011, 04:46 PM   #8 (permalink)
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It's not a Big Red issue. I worked VZW Tech Supp until about a year ago. VZW literally only provides the data link on this issue. If you're not having data issues with anything else, it's a GV issue. The old standby for this is uninstall the GV app, then reinstall. If issue persist, try changing the settings and then change them back. Outside of that it's all GV. GV isn't known for addressing issues that they don't find themselves, or seem to impact a lot of people. Apple is just as bad if not worse for trying to pass the buck back to service providers. BB was great, they'd take anything.

Have you rooted?
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Old August 14th, 2011, 07:04 PM   #9 (permalink)
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Thanks Bman24,

Actually, after five weeks of trying, last week it went through.
I ignore what changed, but it seemed to support that indeed it is a GV issue.

Now it works perfectly.

Thanks a lot,
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Old August 16th, 2011, 03:03 AM   #10 (permalink)
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Quote:
Originally Posted by Bman24 View Post
It's not a Big Red issue. I worked VZW Tech Supp until about a year ago. VZW literally only provides the data link on this issue. If you're not having data issues with anything else, it's a GV issue. The old standby for this is uninstall the GV app, then reinstall. If issue persist, try changing the settings and then change them back. Outside of that it's all GV. GV isn't known for addressing issues that they don't find themselves, or seem to impact a lot of people. Apple is just as bad if not worse for trying to pass the buck back to service providers. BB was great, they'd take anything.
Quote:
Originally Posted by Bman24 View Post
Have you rooted?
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Old August 5th, 2012, 11:50 PM   #11 (permalink)
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I am having a similar, at least I think it is similar, issue with GV. It is installed and seems to be configured properly, however it is not pulling my voicemails. Does anyone have a possible solution to this issue?
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