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Old November 23rd, 2011, 05:41 PM   #1 (permalink)
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Default Android 2.3 update Safe?

It's been about a month and a bit now since the first update of 2.3 came out. After all the problems they pulled the update and then put it back on, but i still heard complaints. I've been following threads still and am wondering if it is safe to update yet or if it's not worth the trouble and just stay with a 2.1 LG Shine Plus? Thanks for you opinions in advance.

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Old November 23rd, 2011, 05:51 PM   #2 (permalink)
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My opinion is stay with 2.1 until you see a new thread with at least 20 posts that a new version of 2.3.x (not v20A) is problem free.

Unless you want to root and play around with custom rom's, the LG 2.3.3 update and the associated problems are irreversible. If you are still under warranty, Telus will send you a refurb phone which may or may not have issues themselves. I have gone through a couple refurb exchanges (bad sliders, non working bluetooth or voice control). Most came with 2.1 v10c. My most recent one was a surprise, it was shipped with V10d. If no problems develop, I am going to keep that one.

If you are out of warranty, you will have to live with the problems or play around with rooting.
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Old November 23rd, 2011, 08:57 PM   #3 (permalink)
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Thanks I think i'll wait till a new update although I'm pretty convinced there won't be one.
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Old November 24th, 2011, 08:05 AM   #4 (permalink)
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Stay with 2.1because of all the problems you will have if you update to 2.3.3.

Random screen freezes
Bluetooth connectivity
Nuance unadaptability
Random WIFI disconnects

When you contact LG and ask for solutions to these problems they just tell you to return the phone to Telus for service. They are not willing to admit that their update was flawed.
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Old November 24th, 2011, 08:06 AM   #5 (permalink)
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Default Lg no support

Stay with 2.1because of all the problems you will have if you update to 2.3.3.

Random screen freezes
Bluetooth connectivity
Nuance unadaptability
Random WIFI disconnects

When you contact LG and ask for solutions to these problems they just tell you to return the phone to Telus for service. They are not willing to admit that their update was flawed.
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Old November 24th, 2011, 04:14 PM   #6 (permalink)
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Quote:
Originally Posted by DC1022 View Post
It's been about a month and a bit now since the first update of 2.3 came out. After all the problems they pulled the update and then put it back on, but i still heard complaints. I've been following threads still and am wondering if it is safe to update yet or if it's not worth the trouble and just stay with a 2.1 LG Shine Plus? Thanks for you opinions in advance.
I have the issues listed with my Shine, I had a perfectly good 2.1(D) version but updated to 2.3.3 to get the app2sd feature.
Big mistake as I now have the freeze (seems to be telephone + wifi related), no more BT with my Toyota and the other issues. There is no supported way to revert to 2.1 so beware.
I have it on good authority that Telus has put pressure on LG to find a fix as LG is the one reponsable for the O/S update. Telus only checks that what LG is putting out appears to function correctly on their network... ie they can not independently 'just fix it' themselves....

Just my 2 cents and worth exactly what you paid me for it!
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Old November 24th, 2011, 04:31 PM   #7 (permalink)
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Originally Posted by Android Bob View Post
Stay with 2.1because of all the problems you will have if you update to 2.3.3.

Random screen freezes
Bluetooth connectivity
Nuance unadaptability
Random WIFI disconnects

When you contact LG and ask for solutions to these problems they just tell you to return the phone to Telus for service. They are not willing to admit that their update was flawed.
Well, the screen freezes/wifi disconnects are probably related. Some sort of sleep functionality buggering.

Bluetooth has a fix: [FIX]Broken bluetooth on update

If you open LG App Advisor after the upgrade, they'll recommend you install Vlingo - which some others have had success with post upgrade rather than using Nuance.

I personally only experience the screen freezing issue about once every three days. If I pull the battery and reboot, I'm annoyed mostly.

You folks are right - LG should fix this issue, sooner rather than later. However, in the meantime, it's not the worst update ever.
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Old November 24th, 2011, 04:43 PM   #8 (permalink)
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I saw a flyer (London Drugs) that the Shine Plus is being pushed for sale and it seems that the Telus website has some added information to the LG Shine Plus page. Does anybody know if a new LG Shine Plus ships with 2.3.3?

Also, I would encourage all to post a review of the Shine Plus on Telus' website for all to see. I still like this phone. It is just the software update which is causing me the grief. It would be nice to have apps2SD and Google voice search which is only available in 2.2+.

On Tuesday, some Telus customer service phoned me out of the blue to ask me if everything was okay with my phone or plan. I told her about the troubles and asked her to check out androidforums.com site to see the complaints. She said Telus has some problems with the phone. She said she will contact the Loyalty program to see if they could do anything for me.
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Old November 24th, 2011, 04:55 PM   #9 (permalink)
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Ya I think i'll stick with my 2.1, but i do think all of us posting on the telus site will get a fixed update out cause they don't want a bad rep.
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Old December 15th, 2011, 03:41 PM   #10 (permalink)
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I did the update and wish I didn't. I have more problems with the update than previously but I can use it for a hotspot now. that is the only plus.
freezing
turning off and on by itself
black screen when not used for one to ten minutes depending on how it feels that day
force closes everything, facebook, games, launcher pro, Rdio, you name it.
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Old December 15th, 2011, 06:43 PM   #11 (permalink)
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I took my wifes lg shine plus back to telus to get fixed yesterday. Will let you know what its like when I get it back. I'm betting it comes back with 2.1
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Old December 16th, 2011, 11:58 AM   #12 (permalink)
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I took my wifes lg shine plus back to telus to get fixed yesterday. Will let you know what its like when I get it back. I'm betting it comes back with 2.1
Was the phone updated to Android 2.3.3 or still running 2.1? When I got my replacement from Telus (in store) after my original phone was totally locked after updating to Android 2.3.3 they gave me a new LG Shine Plus running Android 2.1 version 10d after three hours of my ranting and raving. Please keep us informed as to what happens with you.
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Old December 16th, 2011, 05:22 PM   #13 (permalink)
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you phone will still work after the 2.3.3 update, but be prepared to be annoyed because the black screen makes me wanna throw my phone some times.. the app 2 sd feature is good though..

I advise you to try Root you phone and play around with custom roms.. I am sure somebody on here will be more than happy to help you or answer any questions you have about it.. however don't blame me if something goes wrong
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Old December 18th, 2011, 04:37 AM   #14 (permalink)
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The lockup problem hasn't happened to me in a long time now as I remember to turn wifi off whenever I am not using it.

The biggest problem I'd say with the update is that the battery life went from bad to atrocious. I'll be lucky to get 4 hours off a full charge now.
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Old December 18th, 2011, 12:16 PM   #15 (permalink)
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Quote:
Originally Posted by barney_rebel View Post
The lockup problem hasn't happened to me in a long time now as I remember to turn wifi off whenever I am not using it.

The biggest problem I'd say with the update is that the battery life went from bad to atrocious. I'll be lucky to get 4 hours off a full charge now.
my battery life isn't any worse than it was before.. I think different ppl are experiencing different problems.. it's a roll of the dice to see which ones you get
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Old December 18th, 2011, 03:38 PM   #16 (permalink)
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I wish I'd never updated. Before, I had zero problems, now I have lots. Screen-freezes, lockups, bluetooth crashes. Stupid LG. Don't they test things before they release them?
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Old December 19th, 2011, 07:08 PM   #17 (permalink)
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Re: battery issues. While I still had a 2.3.3 phone, I did notice that the battery was not as good as under 2.1, but never to the point of just dying after 4 hours. There is a wonderful free app called "Power Tutor". It may help you to identify which app is causing your battery drain. I use it to compare two apps to help me choose the less power hungry one.

Re: Bad Update: Unless you want to root, I would suggest that you contact Telus and demand a replacement phone. If under warranty, that would be a no brainer. If out of warranty, if you make enough noise, maybe they will still send you a refurbed phone.
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Old December 20th, 2011, 07:15 AM   #18 (permalink)
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It seems whenever I brag on here how I haven't gotten the black screen in a while, it happens like a bunch of times in a row shortly afterwards. It's almost like a jinx.

I'm going to try out Power Tutor. This is a real annoying problem.
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Old December 20th, 2011, 07:26 AM   #19 (permalink)
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Power Tutor is black market. Link:

PowerTutor
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Old December 21st, 2011, 10:12 AM   #20 (permalink)
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Originally Posted by funpig View Post
Re: Bad Update: Unless you want to root, I would suggest that you contact Telus and demand a replacement phone. If under warranty, that would be a no brainer. If out of warranty, if you make enough noise, maybe they will still send you a refurbed phone.
I wonder if there's any chance Telus would honour the warranty for a non-Telus customer? I bought my Shine Plus second-hand from Craigslist and have never been a Telus customer. I'm probably out of luck...
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Old December 21st, 2011, 10:44 AM   #21 (permalink)
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I wonder if there's any chance Telus would honour the warranty for a non-Telus customer? I bought my Shine Plus second-hand from Craigslist and have never been a Telus customer. I'm probably out of luck...
Same here. Last time I tried contacting Rogers for a phone bought from them, they refused to help me... Telus' service is no better I imagine.
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Old December 25th, 2011, 08:01 PM   #22 (permalink)
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Originally Posted by Android Bob View Post
Was the phone updated to Android 2.3.3 or still running 2.1? When I got my replacement from Telus (in store) after my original phone was totally locked after updating to Android 2.3.3 they gave me a new LG Shine Plus running Android 2.1 version 10d after three hours of my ranting and raving. Please keep us informed as to what happens with you.
It was updated to 2.3 and was totally screwed up by the update. I will let you guys know how it comes back.
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Old December 27th, 2011, 03:37 PM   #23 (permalink)
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Originally Posted by barney_rebel View Post
The lockup problem hasn't happened to me in a long time now as I remember to turn wifi off whenever I am not using it.

The biggest problem I'd say with the update is that the battery life went from bad to atrocious. I'll be lucky to get 4 hours off a full charge now.
I updated my LG Shine a few days after the update became available and yes there are some annoyances that need to be fixed but, on the whole, I am glad I did the update. First off though, I don't use blue tooth at all so I don't know if mine works or not.

However, my battery life went from totally crappy on 2.1 to downright awesome after the update. I used to get barely a full day out of it with hardly any use at all. Often I would have to recharge my phone by early evening in order for it to last all day. Now I can power use my phone all throughout the day and only be down to about 60%-70% by the time the end of the day rolls around. Storing apps on the SD card is also a huge plus. I also find most of my apps run faster but the phone takes longer to boot up from fully powered down.

If you don't use blue tooth, I recommend the upgrade. Yes the occasional freezes are annoying as is the wifi freezing up (rest of the phone still works fine for me though even when this happens) but I think the benefits of apps to sd and massively increased battery life are well worth the other annoyances.

I also haven't had the phone freeze on me now for a number of weeks. In fact I can't even remember the last time it froze. Wifi usually jams up on me once a day though but it seems to do it more frequently in areas of my house where the wifi signal is weaker and hardly ever freezes in areas with a strong wifi signal. Maybe the signal strength has something to do with it.

For battery life, I also recommend a free app called Juice Defender. I downloaded it shortly before the upgrade and it does seem to have a pretty big increase in battery life.
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Old December 28th, 2011, 04:53 PM   #24 (permalink)
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I updated my LG Shine a few days after the update became available and yes there are some annoyances that need to be fixed but, on the whole, I am glad I did the update. First off though, I don't use blue tooth at all so I don't know if mine works or not.

However, my battery life went from totally crappy on 2.1 to downright awesome after the update. I used to get barely a full day out of it with hardly any use at all. Often I would have to recharge my phone by early evening in order for it to last all day. Now I can power use my phone all throughout the day and only be down to about 60%-70% by the time the end of the day rolls around. Storing apps on the SD card is also a huge plus. I also find most of my apps run faster but the phone takes longer to boot up from fully powered down.

If you don't use blue tooth, I recommend the upgrade. Yes the occasional freezes are annoying as is the wifi freezing up (rest of the phone still works fine for me though even when this happens) but I think the benefits of apps to sd and massively increased battery life are well worth the other annoyances.

I also haven't had the phone freeze on me now for a number of weeks. In fact I can't even remember the last time it froze. Wifi usually jams up on me once a day though but it seems to do it more frequently in areas of my house where the wifi signal is weaker and hardly ever freezes in areas with a strong wifi signal. Maybe the signal strength has something to do with it.

For battery life, I also recommend a free app called Juice Defender. I downloaded it shortly before the upgrade and it does seem to have a pretty big increase in battery life.
If you don't mind me asking, how much do you use your phone ie checking email, IM, camera etc.?

I froze a bunch of apps that showed up as power hogs and I can still only get about 4 hours. I found Juice Defender (even Ultimate), not making a difference at all.

Is your phone rooted? What programs do you mainly use on your phone?
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Old December 29th, 2011, 04:45 PM   #25 (permalink)
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if I have learned anything from this.. it is to not rush to update my phones software as soon as I notice an update is available.. it is better to wait and see what the bugs are first
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Old January 5th, 2012, 09:13 AM   #26 (permalink)
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Default battery life culprit

Hi all,
I was just reading up on the 2.3 update, trying to decide if I should, and I saw that some of you are having troubles with battery life. I too had battery issues when I first got the phone, but found out that the Dialer app is a big culprit. It would suck up half of my battery in an hour or two.

Now I'm not exactly sure what the Dialer app does (besides use a lot of power), but I did find out how to see if its running continuously.

Go to your phone and dial *#*#4636#*#*
That will open some info, including Battery History. Select that. From the usage drop down select Partial Wake Usage. If the Dialer shows more usage than other apps, its eating your battery.

So then go to Settings, Manage Apps, click menu button and select Filter, then Running. Scroll down to the Dialer and kill it (Force stop). I also kill the Dialer Storage app too for good measure. Your cellular signal will "reset", comes back in a few seconds.

The funny thing about this is I hardly ever use my phone for calls, so I have no idea how the Dialer gets in this state, so I keep a close eye on the battery % (using Battery Widget on my home screen).

Hope this helps someone.
Cheers!
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Old January 6th, 2012, 06:06 PM   #27 (permalink)
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Quote:
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Hi all,
I was just reading up on the 2.3 update, trying to decide if I should, and I saw that some of you are having troubles with battery life. I too had battery issues when I first got the phone, but found out that the Dialer app is a big culprit. It would suck up half of my battery in an hour or two.

Now I'm not exactly sure what the Dialer app does (besides use a lot of power), but I did find out how to see if its running continuously.

Go to your phone and dial *#*#4636#*#*
That will open some info, including Battery History. Select that. From the usage drop down select Partial Wake Usage. If the Dialer shows more usage than other apps, its eating your battery.

So then go to Settings, Manage Apps, click menu button and select Filter, then Running. Scroll down to the Dialer and kill it (Force stop). I also kill the Dialer Storage app too for good measure. Your cellular signal will "reset", comes back in a few seconds.

The funny thing about this is I hardly ever use my phone for calls, so I have no idea how the Dialer gets in this state, so I keep a close eye on the battery % (using Battery Widget on my home screen).

Hope this helps someone.
Cheers!
Anyone else give this a shot? I went into that diagnostics menu and saw no battery history item (probably because I calibrated my battery today).

Anyways, I tried to freeze dialer storage. DO NOT do that! Your phone will choke when you hang up a call. You obviously can't freeze the dialer because that's what you use to make calls.

I wonder if we can set to auto kill these two items for a day and see if it makes a difference.
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Old April 25th, 2012, 10:16 AM   #28 (permalink)
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I use Advance Task Killer for any apps I have used and are running in the back ground. This program will "kill" the app if not used after a certain time period, or u can manual "kill" the apps as well.

My Lg still has 2.1 for firmware and v10d for the software. If I wanted to do the update,how do I?. I went to the telus website and it says my phone is up to date,but the rep at the telus store I went to says there is an update.

Also,if I try the update, will this allow me to download apps and be able to store to SD card as I am getting the error about insufficient room which I know I have plenty on the internal memory.

Thanks for any help that will be givin
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Old April 26th, 2012, 12:57 PM   #29 (permalink)
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Read all the posts above you. There was a 2.3.3 update from the LG support website about 5 months ago. It caused a lot of problems and has been pulled by LG. I updated to 2.3.3 and returned about 5 phones under warranty. There have been promises to come out with a fixed update, but so far nothing. You are better off waiting. I am currently on 2.1 and have learned to accept that this is as good as it gets with this phone. If you want an updated OS, I suggest that you buy a new phone (IMO, that is why there are so many Android sales).
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