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Old August 15th, 2012, 10:39 PM   #1 (permalink)
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Default Data drops

Ok got this phone up and running. Now I'm getting the samevdata drop issue I had on my charge. 4G drops to no g and data connectionerror message often with 4 of 5 bars for cell service. This has to be an issue with the 4 g authentication. Any one else have this problem?

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Old August 16th, 2012, 10:08 AM   #2 (permalink)
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I never have. I get stable 4g with one bar of service. Since you are having issues with 2 different phones it's either the 4g in your area is having issues. Or some app you are using is causing an issue.
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Old August 16th, 2012, 10:15 AM   #3 (permalink)
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Are you using the same sim card?
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Old August 16th, 2012, 10:41 AM   #4 (permalink)
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Are you using the same sim card?
Yes, I'm going to call them again today and probably get a new one. Heard that it didn't cure the problem, but will give it a whirl
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Old August 16th, 2012, 10:49 AM   #5 (permalink)
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good point OHAE. I didn't even think of that.
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Old August 16th, 2012, 11:46 AM   #6 (permalink)
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I need to take my phone in and see if they'll swap out the SIM card. I can't stay connected to ANY data signal for more than a few seconds. It renders the Spectrum practically useless unless I"m on wi-fi.
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Old August 16th, 2012, 11:50 AM   #7 (permalink)
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^ Yea, I'm starting to think I too have that problem. Even with Juice Defender off, I have the hardest time keeping a data connection and it consistently will drop and reconnect. Sound like a sim issue?
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Old August 16th, 2012, 12:25 PM   #8 (permalink)
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yuck @ juice defender

I bought the ultimate version of that crappy app a year ago in hopes of improving my battery on my charge. Then I realised it was pointless and did nothing I couldnt do in a couple seconds on my own.

Not to mention I always had data connection problems on my phone with it enabled or disabled. Was only when I completely removed it that things went back to normal.
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Old August 16th, 2012, 01:07 PM   #9 (permalink)
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It saves me some juice with the configuration I have, but the data drops occurred before I even installed it, so I think there's other issues at work with my phone.
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Old August 16th, 2012, 04:20 PM   #10 (permalink)
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Well got back from the VZW store with a new SIMM card, still drops data, so it must be a local tower or a network problem.

Interesting the VZW rep noticed I had Lookout installed and she said that was probably my problem. I uninstalled it and that didn't help at all.
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Old August 16th, 2012, 05:27 PM   #11 (permalink)
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Nah, lookout is benign... it's a passive scan system that only looks for issues when you install apps and when you manually scan your phone. There are others, however, that can interfere with the operation of apps if it scanner finds what it deems 'questionable' code.
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Old August 16th, 2012, 06:21 PM   #12 (permalink)
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Sounds like a sim issue. My Gnex did that for a while, finally had enough and went into VZW and they put a new one in and havent had a problem since. My old sim also used to tell me it was invalid.
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Old August 16th, 2012, 07:43 PM   #13 (permalink)
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Not to thread Jack, but check out phone weaver to replace juice defender
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Old August 17th, 2012, 09:46 AM   #14 (permalink)
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Nah, lookout is benign... it's a passive scan system that only looks for issues when you install apps and when you manually scan your phone. There are others, however, that can interfere with the operation of apps if it scanner finds what it deems 'questionable' code.
I know she was an idiot
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Old August 17th, 2012, 10:43 AM   #15 (permalink)
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SIM controls data flow on 3G and 4G , so two different phones manufactured by two different companies, with only one thing in common, points towards the SIM.
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Old August 18th, 2012, 12:13 AM   #16 (permalink)
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Well two different phone and two different sim cards and no difference. I love people who comment withoutvreading the whole thread.

Sim is used for encrypted I'd on 4g only. A 3g phone or at least my og droid didn't have one.

It is a network problem!
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Old August 18th, 2012, 01:51 AM   #17 (permalink)
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Lol he works for vz, so he kinda knows what he's talking about. ;-)
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Old August 18th, 2012, 11:59 AM   #18 (permalink)
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Lol he works for vz, so he kinda knows what he's talking about. ;-)
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Old August 18th, 2012, 01:20 PM   #19 (permalink)
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Well, spent the last 1/2 hour on the phone with Customer support my 5th call in as many days. The tech I spoke with had a Spectrum in his hand and was experiencing the same data drops I was and god knows where he was located. We looked at the signal strength -105dbm on 4g, -75 on 3g. He was going to put in a network trouble ticket to look at why the signal strength was so bad, but realized my local tower is within 1/4 mile (three within 1/2 mile). There have been no other network signal strength problems reported in this are, conclusion was to replace the phone a 2nd time, this time with a Droid Razr. I guess if I keep this up I'll get to an 3iii eventually
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Old August 18th, 2012, 02:16 PM   #20 (permalink)
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So silly question but are you in a 4g metro area or in the boonies somewhere? I'm in a 4g arket and never encounter what you're describing.
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Old August 18th, 2012, 02:21 PM   #21 (permalink)
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Well, spent the last 1/2 hour on the phone with Customer support my 5th call in as many days. The tech I spoke with had a Spectrum in his hand and was experiencing the same data drops I was and god knows where he was located. We looked at the signal strength -105dbm on 4g, -75 on 3g. He was going to put in a network trouble ticket to look at why the signal strength was so bad, but realized my local tower is within 1/4 mile (three within 1/2 mile). There have been no other network signal strength problems reported in this are, conclusion was to replace the phone a 2nd time, this time with a Droid Razr. I guess if I keep this up I'll get to an 3iii eventually
Same thing here. My 4g is 108dBm and my 1x is 96dBm. But I'm lucky if I can stay connected to ANY data for more than a few seconds at a time. It's constantly in or out, and usually fishing for a signal...even if I had 4 bars a few seconds earlier in the same location. I know a lot of people in my area have complained about spotty date coverage...and I don't doubt the network is crappy. But it's got to be this phone.
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Old August 18th, 2012, 02:50 PM   #22 (permalink)
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So silly question but are you in a 4g metro area or in the boonies somewhere? I'm in a 4g arket and never encounter what you're describing.
I'm in a solid 4g market in Portland Oregon.

One positive thing, at least I get ICS now :P
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Old August 18th, 2012, 03:21 PM   #23 (permalink)
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K, well you have to remember one thing... In cities like Portland and Seattle, the coverage is not as constant as those with fewer hills and more towers. Case in point, when I lived by the airport here in Seattle, I had shit reception, but in other areas, perfect. Verizon has fewer towers here than in the Midwest and east and many are leased... The reception is far less consistent than in those other areas. I live a 1/2 mile from a leased tower and have 2 bars right now... It's just how vz's coverage is in areas outside downtown. I've come to accept that here, whereas my tmobile and att friends don't have this problem.

If you're getting perfect reception in other areas than home, it the tower and coverage, not the phone. But hey, if you can get them to get you new phones, good on ya.
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Old August 18th, 2012, 04:02 PM   #24 (permalink)
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K, well you have to remember one thing... In cities like Portland and Seattle, the coverage is not as constant as those with fewer hills and more towers. Case in point, when I lived by the airport here in Seattle, I had shit reception, but in other areas, perfect. Verizon has fewer towers here than in the Midwest and east and many are leased... The reception is far less consistent than in those other areas. I live a 1/2 mile from a leased tower and have 2 bars right now... It's just how vz's coverage is in areas outside downtown. I've come to accept that here, whereas my tmobile and att friends don't have this problem.

If you're getting perfect reception in other areas than home, it the tower and coverage, not the phone. But hey, if you can get them to get you new phones, good on ya.
I'm 800 feet from a tower and only thing in the way of line of site is some cotton wood trees. I guess the leave could be about the right size to scatter the signal as I know a Salal leaf will reflect microwave energy at certain frequencies

I had the Charge for more than a year and only recently started having the data drop problem, about the same time as the FP1 rom came out from VZW. There was a tweek to the rom or radio to deal with 4g authentication and I believe on of the developers I know explained it as a way of cycling the data connection to clear up the authentication problem. One of the first cures to the data drop was to cycle the data connection or use the airplane mode to shut down the data and start it back up. I'm wondering the the current Spec ROM has the same. I've tried that on the Spec and will get data reliabily for a few minutes, then it starts dropping again. I've had data drops on the Charge all over town, downtown N, NW, and SE.

I actually live in Tigard south of downtown about 12 miles out in the flats, there are at least five towers in the area. Coverage in the past has been very good. CDMA or 3g is very reliable, if I set it to that mod I have no problem with data. That defeats the reason why I bought the Charge in the first place, to get 4g. Wife's Inc 2 has not trouble but it is a 3g phone. Daughters iPhone 4s, no problem what so ever, but again 3g device. I sort of think they have a problem problem on the tower, perhaps the array faced this way has too much bird poop on it or a tree grew to tall I don't know

I know one guy from the IRC's that had the Charge and had to go to the Razr to get reliable connection, motorola has been know for better hardware radios for a long time, heck my OG Droid worked 25 miles off shore on a regular basis. I so wanted that phone in 4g - I guess we'll see.
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Old August 18th, 2012, 05:38 PM   #25 (permalink)
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The razr definitely has a superior radio and reception. My wife's phone consistently outperforms mine with reception.
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Old August 18th, 2012, 05:43 PM   #26 (permalink)
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I drove around the hood a little while ago, getting close to the local towers, never did I get a single better than -90dbm and that was the freeway over pass direct line of site to my local tower. I'll repeat the drive next week to see what I get
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Old August 18th, 2012, 08:27 PM   #27 (permalink)
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Same. No problems. Let me ask you this...

Does it happen everywhere or just in a particular place?


and by a particular place I mean further than 5 miles away then where you're currently located ?
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Old August 18th, 2012, 09:24 PM   #28 (permalink)
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Same. No problems. Let me ask you this...

Does it happen everywhere or just in a particular place?


and by a particular place I mean further than 5 miles away then where you're currently located ?
I work at home so most of my experience is from home. I have experienced it in other areas as well that were more than 5 miles away, but still in the metro area.
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Old August 19th, 2012, 02:51 PM   #29 (permalink)
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Then it's likely the tower by your house and the towers you hit when you get encountered the problem. I have that problem whenever I'm hitting a leased tower, other than a vz tower. I'd be willing to bet the same is the case for you.
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Old August 20th, 2012, 04:23 PM   #30 (permalink)
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Have the replacement in hand and it gets about the same meter reading as far as signal strength, but so far no data drops. Next couple days will really tell though. ICS is nice and the phone is very snappy, hope you guys get ICS soon
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Old August 20th, 2012, 05:25 PM   #31 (permalink)
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You have a replacement what.... Spectrum with ICS preloaded?
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Old August 20th, 2012, 05:57 PM   #32 (permalink)
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They gave him a driod razr
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Old August 20th, 2012, 11:09 PM   #33 (permalink)
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Dude, the droid razr has a far superior radio, we told you this. So of course its going to perform better.
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Old August 20th, 2012, 11:39 PM   #34 (permalink)
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Lol yea... I know I specifically said so. My wife's razr has far superior reception and speed than my phone. I have a feeling, even when we get ics, her phone will still be better reception.
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Old August 21st, 2012, 12:03 AM   #35 (permalink)
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The only reason I didnt get the razr was the locked bootloader. otherwise i think it trumped the GNex since its not a real nexus anymore (but apparently google is trying)
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Old August 21st, 2012, 12:19 AM   #36 (permalink)
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Ditto. I had high hopes that an unlocked bootloader would get more devs to but the spec, but I think the difficulty of romming kept some away.

I never minded the locked bootloader on motos... Bootstrapping is easy enough and you always have access to the stock recovery with that phone, which we can't say. If the ICS update doesn't resolve some of the issues I've had, I'll end up getting the razr.

And you're right about the gnex... Google is only supporting the gsm models, so other than an an easy to unlock bootloader, there's no appeal for me.
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Old August 21st, 2012, 11:56 AM   #37 (permalink)
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RAZRs have had their own issues. You sure you'd want a RAZR over a Spectrum? Not I.
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Old August 21st, 2012, 12:24 PM   #38 (permalink)
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It all depends on what's more important to you. The spectrum only has the unlocked bootloader over the razr (any hardware difference is hardly noticeable in side by side testing) and a lot of good that's done us in the last 6 months. But the razr has a documented superior radio so better reception.

It also has 10 roms or so already INCLUDING cm10... We can't even get cm7 to boot... So yea, at this point, barring any miracle the stock update to 4.0 clears up the development issues and glitches, the razr is a better choice for me. Not to mention my wife's phone doesn't overheat and reboot when it's warm out and we're using Google nav, like mine occasionally does. Nothing is more irritating than having to pull over and wait 5 minutes to reload because I suddenly lose my navigation.
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Old August 21st, 2012, 12:39 PM   #39 (permalink)
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whatever happened to maps? lmao
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Old August 21st, 2012, 01:23 PM   #40 (permalink)
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Lol what is this, 1990?
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Old August 21st, 2012, 05:00 PM   #41 (permalink)
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It all depends on what's more important to you. The spectrum only has the unlocked bootloader over the razr (any hardware difference is hardly noticeable in side by side testing) and a lot of good that's done us in the last 6 months. But the razr has a documented superior radio so better reception.

It also has 10 roms or so already INCLUDING cm10... We can't even get cm7 to boot... So yea, at this point, barring any miracle the stock update to 4.0 clears up the development issues and glitches, the razr is a better choice for me. Not to mention my wife's phone doesn't overheat and reboot when it's warm out and we're using Google nav, like mine occasionally does. Nothing is more irritating than having to pull over and wait 5 minutes to reload because I suddenly lose my navigation.
The NAV thing drove me nuts with my old Charge. When I first got it the GPS would never lock I could drive to my destination and never get to turn by turn. My OG Droid, would acquire GPS lock in the house and was telling me what to do before I could get out of the house. My Razr did that last night to - I was shocked a phone that works - WOW simple things in life.

last night I had to use Google search a bunch to (trying to rescue an injured Coopers Hawk), on both the Charge and Spec I would have been swearing at the phone after a couple minutes of lost connections. The Razr didn't even have a hiccup never lost signal and flashed up web sites like 4g should. MY OG Droid, just worked.

It was a little slow especially the 3g, so when I upgraded 4g was important. It was amazing how much on that phone was flat broken when I got it. GPS didn't work Blue Tooth Streaming didn't work, calls sounded like crap. I had to learn how to root and install custom ROMS just to make the darn phone work. I flat hated that phone. I liked the Spec, but the data just didn't work. The Razr just flat works. It does what I tell it to RIGHT NOW. I actually like my phone again after a year and 1/2. Would I trade it for a Nexus, no. Great software development, but the same old Samsung problems, lousy radios and firmware, great dev network, but a phone has to be a phone.

So far so good and like I said earlier I hope you guys get 4.0 soon
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Old August 21st, 2012, 05:58 PM   #42 (permalink)
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I never encountered the nav issue with my DROID 2,og DROID or my wife's old DROID x... Truth be told, by DROID 2 global was probably my best performer yet. Be Sufficed to say it didn't make my impression of the spec any better. Lol
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Old August 21st, 2012, 06:22 PM   #43 (permalink)
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I still have a map from every state I've ever driven in, in the pouch on the back of the front passenger seat in my car.
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Old August 21st, 2012, 06:23 PM   #44 (permalink)
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I never encountered the nav issue with my DROID 2,og DROID or my wife's old DROID x... Truth be told, by DROID 2 global was probably my best performer yet. Be Sufficed to say it didn't make my impression of the spec any better. Lol
Hum, notice anything about the models you are talking about? They are all Motorola!
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Old August 21st, 2012, 06:57 PM   #45 (permalink)
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Hum, notice anything about the models you are talking about? They are all Motorola!
Lol. Yea. I'm not a Moto fan boy, but I never had the issues my friends with other phones had and I've never had anything ulbut positive experience with them. I miss my keyboard on my droid... I thought about getting the droid 4, but the razr kicks its ass, so if I got any Moto, that'd be the one.
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Old August 22nd, 2012, 03:14 PM   #46 (permalink)
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I don't have issues with data or GPS on my spec. And I live in the country surrounded by trees.

But there is no doubt the razr has a better radio. Though None of these modern phones have the radios phones from ten years ago did. I remember one Motorola phone from about ten years ago that was actually pulled off the market because it was giving people headaches it had such a strong radio signal. My mother's husband had one and when they recalled it he hated his new phone because it didn't pick up anywhere near as good as the other did.
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Old August 22nd, 2012, 03:22 PM   #47 (permalink)
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I miss the old startac from Moto.... That thing was a beast.
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Old August 22nd, 2012, 08:23 PM   #48 (permalink)
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Lol. Yea. I'm not a Moto fan boy, but I never had the issues my friends with other phones had and I've never had anything ulbut positive experience with them. I miss my keyboard on my droid... I thought about getting the droid 4, but the razr kicks its ass, so if I got any Moto, that'd be the one.
If you care about the display dont get the d4. I had that before the spec and the qhd display blows. The ghosting on that is so so noticeable if you are for example scrolling thru a playlist on poweramp etc, but the keyboard is the best one out there, granted theres not a lot of other options lol. But like everyone else has said the radios on the motorola's kill our spec's as the voice quality and reception is way better.
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Old August 22nd, 2012, 08:49 PM   #49 (permalink)
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Isn't it the same size as the d2 and d3? Whenever I play with my d2,it seems like a midget compared to my spec. Lol
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Old August 25th, 2012, 08:50 AM   #50 (permalink)
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My wife has the d4, won't use a phone without a kb. Funny, as she never learned how to type. I can't stand the display, I think my HTC Evo had a better display.
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The LG Spectrum for Verizon Wireless is the sucessor to the LG Revolution. Surely, LG did not want to stay behind, so this device packs some great specs and features. The Spectrum sports a 4.5-inch HD IPS display, a 1.5 GHz dual-core processor and ... Read More



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