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Old June 28th, 2014, 09:10 PM   #1 (permalink)
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Default LG Volt screen flickers

Hi,
I've had the LG Volt for 2 weeks and I just noticed that the screen flickers a few seconds after I turn the WiFi on. Is that normal?

Thank you in advance.


CORRECTION: The screen flickers a few seconds after IT CONNECTS TO THE WIFI and I've had the phone for 10 days.

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Old June 28th, 2014, 09:15 PM   #2 (permalink)
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You may have gotten a lemon!
I tested my WiFi and no flickering.
Have you dropped your device recently?
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Old June 28th, 2014, 09:50 PM   #3 (permalink)
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No, I haven't drop my phone
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Old June 29th, 2014, 12:58 AM   #4 (permalink)
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CORRECTION: The screen flickers a few seconds after IT CONNECTS TO THE WIFI
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Old June 29th, 2014, 02:23 AM   #5 (permalink)
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Originally Posted by HelenaR3 View Post
Hi,
I've had the LG Volt for 2 weeks and I just noticed that the screen flickers a few seconds after I turn the WiFi on. Is that normal?

Thank you in advance.
I am not experiencing that, either. The only indication I get when swithing from Wi-Fi to Mobile Data and back is the change in icon/ color.
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Old June 29th, 2014, 03:07 AM   #6 (permalink)
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Do you have any widgets whose display would be affected by switching WiFi on/off? Just a thought.
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Old June 29th, 2014, 11:26 AM   #7 (permalink)
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I have some icons and the weather widget.
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Old June 29th, 2014, 12:16 PM   #8 (permalink)
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I recorded with my old GS2 and uploaded to YouTube.

https://www.youtube.com/watch?v=t_SSrC66aNk&feature=youtube_gdata_player
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Old June 29th, 2014, 02:14 PM   #9 (permalink)
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Quote:
Originally Posted by HelenaR3 View Post
I recorded with my old GS2 and uploaded to YouTube.

https://www.youtube.com/watch?v=t_SSrC66aNk&feature=youtube_gdata_player
That does not look normal. You may want to try removing one installed app at a time in reverse order of installation, and see if the issue goes away. The apps list can can be sorted in installation order under the app screen Settings > View apps by, so you can see the order in which apps were installed.

If he device has been rooted, that can affect how apps interact with each other and the Android system, which can cause problems. Giving advice on rooted phones is above my pay scale.

Edit: Before anything, try a soft reboot by powering down, removing the battery for 30 seconds, put the battery back in, and powering back up.

Other forum members may have better ideas. Good Luck!
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Old June 29th, 2014, 04:57 PM   #10 (permalink)
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Clearing cache might help too
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Old June 29th, 2014, 08:02 PM   #11 (permalink)
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I tried clearing cache and soft reboot and the problem still persist.
If I exchange the phone at Best Buy Are they're going to transfer the number of this phone to the new one? And what about my credit? Am I going to lose it? 😫
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Old June 29th, 2014, 08:29 PM   #12 (permalink)
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I tried clearing cache and soft reboot and the problem still persist.
If I exchange the phone at Best Buy Are they're going to transfer the number of this phone to the new one? And what about my credit? Am I going to lose it? 😫
Best Buy should be able to transfer your number with no problem. I am not sure what you mean by your credit, but your Virgin Mobile account should be unaffected.
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Old June 29th, 2014, 08:54 PM   #13 (permalink)
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When I say "my credit" I'm talking about the money I paid for my plan ($55) 😉
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Old June 29th, 2014, 09:18 PM   #14 (permalink)
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Originally Posted by HelenaR3 View Post
When I say "my credit" I'm talking about the money I paid for my plan ($55) 😉
Your Virgin Mobile account will be unaffected. If they swap out the phone, it should take about 20 minutes to have you up and running. If you have an SD card, make sure they pull it from the old phone and put it in the new one.

You will have to re-load the apps and custom configure the phone.

Good Luck!
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Old June 29th, 2014, 09:27 PM   #15 (permalink)
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Thanks for your help! 😃😄
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Old July 1st, 2014, 06:09 PM   #16 (permalink)
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I made a reset to the phone and it looks like the screen doesn't flicker anymore, I was going to exchange it tomorrow but I'll see how is it doing today...
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Old July 1st, 2014, 06:56 PM   #17 (permalink)
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I talked too soon... I'll exchange it tomorrow...
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Old July 1st, 2014, 08:56 PM   #18 (permalink)
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Please post your result. Others may have problems like this.
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Old July 1st, 2014, 11:11 PM   #19 (permalink)
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Please post your result. Others may have problems like this.
The problem still persist, I'll exchange the phone tomorrow.
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Old July 3rd, 2014, 10:57 AM   #20 (permalink)
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Well, I exchanged the phone and got a different problem 😩😫. See top right of the pic.

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Old July 3rd, 2014, 11:21 AM   #21 (permalink)
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WiFi wasn't working yesterday and just checked that the screen of this phone flickers when it connects to the wifi too!
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Old July 3rd, 2014, 06:37 PM   #22 (permalink)
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Quote:
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WiFi wasn't working yesterday and just checked that the screen of this phone flickers when it connects to the wifi too!
I've never noticed this problem on my device. Don't think it would bother me if it did. But you paid $ for it. I'd keep taking it back until they get it right
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Old July 3rd, 2014, 07:14 PM   #23 (permalink)
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Quote:
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Well, I exchanged the phone and got a different problem 😩😫. See top right of the pic.

I think what the pic shows is what is called light leakage. I read in another forum that this seems to be common problem with the Volt. From what I can figure out, it does not get worse, nor does it go away.

Take it back to Best Buy and get an exchange. Good Luck (again).
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Old July 3rd, 2014, 07:19 PM   #24 (permalink)
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The other one I had didn't have the problem with the screen. I'm just going to be sure the new one has a good screen and keep it even if the screen flickers, my husband is getting annoyed because I'm going to exchange it again. BTW I went to a different store Yesterday.
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Old July 3rd, 2014, 10:28 PM   #25 (permalink)
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Quote:
Originally Posted by HelenaR3 View Post
WiFi wasn't working yesterday and just checked that the screen of this phone flickers when it connects to the wifi too!
The flickering may not be an issue with the phone, but with wi-fi reception. Did you notice if it does it with ALL wi-fi? Test it at the store.

Despite the problems you have had, I still believe the Volt is a solid device, and you will be happy with if you get one that is functioning properly.
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Old July 4th, 2014, 11:29 AM   #26 (permalink)
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Well, I decided to give up. The new replacement has flickering too and light leakage (But I can only see it when I restart the phone, I suppose because the dark background).
The guys at BB connected the phones to the store's wifi and the screen flickers with their connection too.
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Old July 4th, 2014, 12:19 PM   #27 (permalink)
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Odd, I have tried tirelessly to recreate this complication and to no avail I can't get my screen to flicker...must've been a bad batch. I always pick the package with the least damage possible, might be a nitpick move but I have been rather lucky with obtaining no lemons/already damaged goods.
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Old July 4th, 2014, 12:48 PM   #28 (permalink)
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Quote:
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Odd, I have tried tirelessly to recreate this complication and to no avail I can't get my screen to flicker...must've been a bad batch. I always pick the package with the least damage possible, might be a nitpick move but I have been rather lucky with obtaining no lemons/already damaged goods.
The LG Volt is my first lemon LOL 😩😫 I've never had a defective phone :S
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Old July 4th, 2014, 12:57 PM   #29 (permalink)
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The LG Volt is my first lemon LOL 😩😫 I've never had a defective phone :S
Ouch...
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Old July 4th, 2014, 01:42 PM   #30 (permalink)
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Well, I decided to give up. The new replacement has flickering too and light leakage (But I can only see it when I restart the phone, I suppose because the dark background).
The guys at BB connected the phones to the store's wifi and the screen flickers with their connection too.
When you get a chance, talk to a manager at Best Buy about the problem. They usually provide excellent customer service. See if you can come back in 30 to 90 days and replace it with a fresh stock phone. Let them know that the issues you have are NOT normal with this (or any) phone.

My experience with LG has always been positive. I think there is a bad batch of early production Volts out there of that need to work through the supply chain.

I got my Volt through Virgin Mobile and it has not had any problems. Good Luck! (again and again).
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Old July 4th, 2014, 07:55 PM   #31 (permalink)
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Thanks, I'll try... My husband left me alone with the BB guy and my bad english, LOL 😂... He's annoyed because I've been exchanging the phone 😥
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Old July 6th, 2014, 09:56 AM   #32 (permalink)
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Quote:
Originally Posted by HelenaR3 View Post
Hi,
I've had the LG Volt for 2 weeks and I just noticed that the screen flickers a few seconds after I turn the WiFi on. Is that normal?

Thank you in advance.


CORRECTION: The screen flickers a few seconds after IT CONNECTS TO THE WIFI and I've had the phone for 10 days.
I just got mine on the 4th and I noticed that the screen flickers when playing words with friends sometimes switching between games. I have only had it for a few days but if it continues I will return it to bestbuy.
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Old July 6th, 2014, 04:15 PM   #33 (permalink)
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Thanks, I'll try... My husband left me alone with the BB guy and my bad english, LOL 😂... He's annoyed because I've been exchanging the phone 😥
I've tried recreating the problem to no avail as well. No screen flicker on my device but my experience with best buy is they will make it right. Back March a phone rep told me a device was in Stock while ON MY WAY up to the store. Get there 12 minutes later to find out it was out of stock. The store was on my way home, so I wasn't mad about it but my wife told me to call and complain cause she didn't feel like stopping there in the first place but I made the call because the rep said it was in Stock, I didn't care but she called and they mailed us a $20 bb gift card for our trouble. I used my $ for the device on a ps4 and used the gift card for a headset for the ps4. Needless to say my wife and I weren't mad about being lied to. I say all this to say their customer service helped me in that situation. I can't complain about best buy
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Old July 7th, 2014, 03:35 PM   #34 (permalink)
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I just noticed the every thing I open from here (See picture) is when the screen flickers. When I open the Memo, calculator, voice mate...
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