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Old January 15th, 2014, 05:45 PM   #33301 (permalink)
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Ugh. Why is it that customer service, EVERYWHERE, completely sucks?

I am paranoid about this thing getting stolen, because UPS blows and they leave your stuff on porches no matter what. They don't even wait to get someone to answer the door. They just ring the doorbell and walk away as quickly as possible, with your package left behind.

So I get in a chat with someone from Amazon, and they assure me that they can send a message to UPS to deliver it tomorrow "in the day". I specifically ask "What does 'in the day' mean, exactly? Before what time?"

I am told "It will be delivered before noon."

"Before noon? For sure?"

"Yes, no doubt about it. Do you want me to tell them to do that?"

"Yes, please."

"Great."

Then I get an email confirmation a second after I log off, and it says

"Dear Ben, I am writing to follow up on our chat conversation.

I have sent a request to UPS to have them deliver the Stylus under Order ID: ###-####-###-##-## tomorrow by 12 Noon or before 6 PM.

I hope this helps and we look forward to seeing you again.

Best regards,
Leon Preston."

By 12 Noon or before 6pm?

What the hell does that mean?

So yeah, we know you close at 5pm. We will try and get it there by 6pm.

Ugh.

What the hell is wrong with these idiots. Why can't they just say the truth? For freaking once?

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Old January 15th, 2014, 06:08 PM   #33302 (permalink)
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Amazon sends stuff by courier? I thought they're using drones now.
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Old January 15th, 2014, 06:20 PM   #33303 (permalink)
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Amazon sends stuff by courier? I thought they're using drones now.
How do you train bees?
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Old January 15th, 2014, 06:45 PM   #33304 (permalink)
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not bees. Borg drones
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Old January 15th, 2014, 07:41 PM   #33305 (permalink)
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Old January 16th, 2014, 06:04 AM   #33306 (permalink)
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Ummmm, help? I wasn't paying attention and accepted the OTA and now I'm stuck in TWRP. Tried restoring backup but won't take. What now?
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Old January 16th, 2014, 06:18 AM   #33307 (permalink)
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Ummmm, help? I wasn't paying attention and accepted the OTA and now I'm stuck in TWRP. Tried restoring backup but won't take. What now?
Are you still on a Gnex?
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Old January 16th, 2014, 06:25 AM   #33308 (permalink)
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Oops, no. Went to the G2 on Tmobile. I know some people here are on it. The root forum is dead for my phone.
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Old January 16th, 2014, 06:35 AM   #33309 (permalink)
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FIXED!!! Someone at XDA posted the solution. Thankfully TWRP has the terminal command option and I now just have to set up my phone again. Yuck.
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Old January 16th, 2014, 06:50 AM   #33310 (permalink)
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<--- Taking OTAs in your sleep? I hate it when that happens! Glad you got it back up & operating, BB!
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Old January 16th, 2014, 07:15 AM   #33311 (permalink)
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<--- Taking OTAs in your sleep? I hate it when that happens! Glad you got it back up & operating, BB!
Something like that...sleep depravation. I am dog sitting this week and as cute as this one is she is a lot of work.
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Old January 16th, 2014, 08:32 AM   #33312 (permalink)
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Ugh freaking idiots!!!

Of course the tracking info says "delivered - left on outside porch"

Left on an outside porch of a business, in the middle of a not-so-great part of town, where homeless people always sleep on business porches in the night??

IDIOTS.

Of course it's gone and now I'm on a chat with another idiot CSR who says they aren't responsible because it's a 3rd party seller (the dumb idiots at Adonit), blah blah blah.

I hate Amazon almost as much as I hate Best Buy.
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Old January 16th, 2014, 09:03 AM   #33313 (permalink)
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Ugh freaking idiots!!!

Of course the tracking info says "delivered - left on outside porch"

Left on an outside porch of a business, in the middle of a not-so-great part of town, where homeless people always sleep on business porches in the night??

IDIOTS.

Of course it's gone and now I'm on a chat with another idiot CSR who says they aren't responsible because it's a 3rd party seller (the dumb idiots at Adonit), blah blah blah.

I hate Amazon almost as much as I hate Best Buy.
I'd skip Amazon and call USPS directly - that is their fault.

But yeah Amazon uses Lasership as their courier service now and I really like them. I get stuff that has two day shipping, the next day. Amazon Prime is some of the best money I spend all year.
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Old January 16th, 2014, 09:26 AM   #33314 (permalink)
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I'd skip Amazon and call USPS directly - that is their fault.

But yeah Amazon uses Lasership as their courier service now and I really like them. I get stuff that has two day shipping, the next day. Amazon Prime is some of the best money I spend all year.
I chose Amazon Prime 2-day shipping, and it was delivered a day early, too. But it was stolen despite my warnings.

And it was UPS. They always just knock on the door and run away. They are totally incompetent.

These idiots at Amazon are too. I'm still talking to them.
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Old January 16th, 2014, 10:26 AM   #33315 (permalink)
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Hmmm. This whole Amazon fiasco took a weird turn.

I was on the chat with a supervisor, asking for a refund, telling them that they lied to me about changing the delivery, etc., telling them that they need to do something about this, blah blah blah. (I was firm but not really too rude.)

They agreed to issue me a refund that would take effect in the next 24 to 48 hours, plus a $35 credit towards the purchase of anything sold by Amazon directly. Okay, fine, whatever.

As I'm on the chat, I figure I should cover all my bases and I ask an assistant if she can check with the other offices in the building to see if they got it (on hindsight, this probably would have been a good thing to try before contacting Amazon).

So yes, someone else got it and was going to drop it off to me when they got the chance.

So I sincerely apologized to the CSR. They offered to still give me the $35 credit, for some reason, which I of course refused and apologized profusely for my idiocy.

UPS are still idiots though.
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Old January 16th, 2014, 06:35 PM   #33316 (permalink)
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Ummmm, help? I wasn't paying attention and accepted the OTA and now I'm stuck in TWRP. Tried restoring backup but won't take. What now?
You can start by asking in the right section? (Steven runs for his life.. from the fury that hell hathno.)
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Old January 16th, 2014, 06:37 PM   #33317 (permalink)
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You can start by asking in the right section? (Steven runs for his life.. from the fury that hell hathno.)
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Old January 16th, 2014, 08:49 PM   #33318 (permalink)
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I hate being so indecisive. My app went thru on a town house. I'm still not sure if I should take it?
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Old January 16th, 2014, 10:29 PM   #33319 (permalink)
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Is it what you want or did you just want to see what happened?
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Old January 16th, 2014, 10:31 PM   #33320 (permalink)
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Is it what you want or did you just want to see what happened?
Both!
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Old January 17th, 2014, 05:02 AM   #33321 (permalink)
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That sucks, Han
Our sorta problem here is that UPS and Fedex can't get into our apartment building so you just get one of those notices for it and HAVE to be here when they deliver. If I'm ever given the option, I go for USPS who can get in and leave the box in the doorway. Never had an issue since (don't know everyone in the building but I've seen boxes sit for days, so I think it's pretty safe).
Did notice by the holidays when folks are buying a lot of stuff that it'd often be left outside. We never had things go missing, but maybe it was just good luck?
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Old January 17th, 2014, 06:52 AM   #33322 (permalink)
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I have the same issue and can't be home when they get to deliver. I always just have them ship to my parents house though it's a 30 drive to go pick anything up.
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Old January 17th, 2014, 06:56 AM   #33323 (permalink)
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At my old job, I'd have everything shipped there. Unfortunately, don't have that luxury any longer.
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Old January 17th, 2014, 07:06 AM   #33324 (permalink)
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In my street we 'sort of' know each other. Some others order online regularly and some are elderly. We cover each other. Even got an older neighbour gent across the street signing for delivery, even though we told him that may not really be the smartest thing to do. The courier leaves a note in our mailbox, telling me where to go to. Ha, we're even on first name level with the couriers
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Old January 17th, 2014, 08:51 AM   #33325 (permalink)
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Yeah, I've always had terrible trouble with UPS. I would rather have it Fed-Ex'd, because if I'm not there, they will leave a notice and I can just go by and pick it up.

But the primary reason I prefer FedEx is because they're smarter with common sense. If they are delivering to a business, they know they have to be there by 4pm the latest.

UPS doesn't care. If it's a business and it's 8 at night, they will just knock on the door, leave the package on the porch, and walk away. They know it's not going to last the night (depending on the neighborhood). They just don't care; they want to finish their route and get home.

The only reason this didn't end in disaster is because one of our business neighbors was staying late, saw the truck come and go, and knew to grab it and hold it for us til the morning. If he had gone home on time, it would have been stolen for sure; we have homeless people that sleep in the archway of our building from some time later in the night to about 7am, when the first workers arrive.
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Old January 17th, 2014, 09:25 AM   #33326 (permalink)
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The thing that baffles me is Amazon's shipping confirmation email tells me a guaranteed delivery date... If bad weather hits the package doesn't make it.

I understand its out of their hands once they ship it, but don't put a guaranteed delivery date if your relying on another company to fulfill the guarantee

I'm not angry about it being late, it just doesn't make any sense that they'd guarantee delivery
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Old January 17th, 2014, 09:53 AM   #33327 (permalink)
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App submitted to the Apple app store - fingers crossed. Based on some website estimates, review time is approximately 5 days. So hopefully around the 22nd I will hear back and hopefully it is not rejected.
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Old January 17th, 2014, 11:37 AM   #33328 (permalink)
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The thing that baffles me is Amazon's shipping confirmation email tells me a guaranteed delivery date... If bad weather hits the package doesn't make it.

I understand its out of their hands once they ship it, but don't put a guaranteed delivery date if your relying on another company to fulfill the guarantee

I'm not angry about it being late, it just doesn't make any sense that they'd guarantee delivery
I think it's pretty easy to get a refund on shipping if they guarantee a date of delivery, but it's still a hassle.

I wish they could do same-day delivery. I thought there was a whole thing a while ago about doing same-day, with so many distribution centers now in place.

Or at least start the drones.

Something.
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Old January 17th, 2014, 12:52 PM   #33329 (permalink)
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At my old job, I'd have everything shipped there. Unfortunately, don't have that luxury any longer.
Change ur avatar, I'm hungry.
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Old January 17th, 2014, 03:43 PM   #33330 (permalink)
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Old January 17th, 2014, 10:52 PM   #33331 (permalink)
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I've been watching a lot of Chopped on Amazon Instant Video. I know I could never do it because when it comes to cooking I am not that imaginative and I'm horrible at putting the right spices together. Getting out of cooking was a good choice on my part.
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Old January 17th, 2014, 10:55 PM   #33332 (permalink)
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I've been watching a lot of Chopped on Amazon Instant Video. I know I could never do it because when it comes to cooking I am not that imaginative and I'm horrible at putting the right spices together. Getting out of cooking was a good choice on my part.
You ever see something like chopped teenage show? Imagine the same show, but with kids!!! Those kids are some real good cooks, but add that stress to the mix it gets intense.
However I seen those kids deal with mishaps better than some adults.
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Old January 17th, 2014, 11:20 PM   #33333 (permalink)
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Never heard of that one? I liked the kids version of MasterChef Australia. It was amazing to see what kids as young as 7 or 8 were doing!
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Old January 18th, 2014, 02:28 AM   #33334 (permalink)
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Never heard of that one? I liked the kids version of MasterChef Australia. It was amazing to see what kids as young as 7 or 8 were doing!
7 or 8. Wow. I wanna see that.
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Old January 18th, 2014, 02:51 PM   #33335 (permalink)
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Just the other day I was thinking about the great VZW Galaxy Nexus thread we had and looked up that hilarious Hitler video someone made. It's crazy that this watering hole thread is still up and going.

Here's the Hitler video
Hitler Rants about the Galaxy Nexus - YouTube
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Old January 18th, 2014, 06:47 PM   #33336 (permalink)
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To think, I was only a normal junior member when that thread started. Seems like only yesterday.
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Old January 18th, 2014, 06:50 PM   #33337 (permalink)
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Congrats to Halon, who wrote Post 33,333!

This Watering Hole now has the most posts (and views) of any thread in the Lounge - a record broken only by the Epic Galaxy Nexus Pre-Release Thread, which holds the record as the largest thread in AF history!

Two years and a month ago, BB started this thread. And it's still rocking on!

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Old January 18th, 2014, 08:02 PM   #33338 (permalink)
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Do I win something?!
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Old January 19th, 2014, 06:50 AM   #33339 (permalink)
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You won a congratulations, what ELSE do you want? Geez, these young folks...

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Old January 19th, 2014, 08:44 AM   #33340 (permalink)
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I want what's behind door 2!
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Old January 19th, 2014, 12:54 PM   #33341 (permalink)
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OMG I spit coffee on my screen. I love the hilter deal. Your right seems like yesterday.
Got my G2 yesterday....guess I'll put the Gnex on the desk next to the Eris!!

Go Niners!!
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Old January 19th, 2014, 07:12 PM   #33342 (permalink)
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Google releases ‘a new breed of Chrome apps,’ now available to all Mac users | 9to5Google

Have any Chrome users with Macs downloaded these? Do you find yourself using them?
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Old January 19th, 2014, 11:49 PM   #33343 (permalink)
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Why I really really dislike cats:

Dogs and Cats teaching puppy and kitten to walk down stairs
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Old January 20th, 2014, 12:43 AM   #33344 (permalink)
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McDonald's gave me a coffee mug.. I guess it's because I have been working there for a year now. 1 year, I get a mug...
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Old January 20th, 2014, 04:20 AM   #33345 (permalink)
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Happy Anni-McVersary!

I know it can be a thankless job, but thanks for doing it. When I need something quick, I default to fast food. Appreciate ya!
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Old January 20th, 2014, 10:04 AM   #33346 (permalink)
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Quote:
Originally Posted by dockmaster View Post
Go Niners!!
That's sad.

Quote:
Originally Posted by jhawkkw View Post
To think, I was only a normal junior member when that thread started. Seems like only yesterday.
And to think, I was only a normal senior member when that. . . . oh, wait.

Quote:
Originally Posted by IHateMyTreo View Post
Ha ha ha! Priceless!!!
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Old January 20th, 2014, 03:27 PM   #33347 (permalink)
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Well, today I had a tweet favorited by John Legere, the boss of T-Mobile.

Quote:
Steven58 ‏@StevenSVS1
Went to @TMobile in NYC. @JohnLegere frequents there. Clerk says it's been a madhouse since #CES2014 Lots of #VZW defections. #competition
I went into Tmo store in NYC and the salesman told they've been mobbed with vzw defectors. He also told me that because legere lives in the neighborhood, he's stopped in a few times. #cool.
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Old January 20th, 2014, 04:14 PM   #33348 (permalink)
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Quote:
Originally Posted by Steven58 View Post
Well, today I had a tweet favorited by John Legere, the boss of T-Mobile.



I went into Tmo store in NYC and the salesman told they've been mobbed with vzw defectors. He also told me that because legere lives in the neighborhood, he's stopped in a few times. #cool.
Did you finally make the switch?

My only regret is not waiting a tiny bit longer so that I could take advantage of the program where they pay people's ETF's.

But it was still worth it. I'm still amazed at the speeds I get, and call quality is great.
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Old January 20th, 2014, 04:28 PM   #33349 (permalink)
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Quote:
Originally Posted by HanSolo View Post
Did you finally make the switch?

My only regret is not waiting a tiny bit longer so that I could take advantage of the program where they pay people's ETF's.

But it was still worth it. I'm still amazed at the speeds I get, and call quality is great.
Agreed 100%. Once they rolled out LTE in my area this past June, I've been 1 happy camper. Though it would have been nice to have them eat some of my $610 etf.
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Old January 20th, 2014, 04:36 PM   #33350 (permalink)
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Everyone is switching to T Mobile.

And I'm just sitting here waiting for them to make their service viable in my area.
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