Go Back   Android Forums > Android Forums Community > The Lounge
The Lounge We're all friends here. Hang out, kick your feet up and talk about whatever the heck you want!

New Forums: Nexus Player | Nexus 9
test: Reply
 
LinkBack Thread Tools
Old December 22nd, 2012, 02:53 AM   #1 (permalink)
Senior Member
Thread Author (OP)
 
kool kat2's Avatar
 
Join Date: May 2011
Location: Carson, CA
Gender: Male
Posts: 1,018
 
Device(s): HTC One M8
Carrier: Sprint

Thanks: 217
Thanked 140 Times in 116 Posts
Default International Phone support

Hey guys, I thought id post this in the lounge since it isn't device specific. (and i received no responses in the device specific forum lol)

This is for US owners of international phones. I have an international galaxy note 2. If something goes horribly wrong with my phone, like some software bug or something, what options do i have to get it fixed? Have any of you had to do that.? My carrier insurance wont cover it and Samsung won't repair it in the US. What are my options? (other than sell it and get a US version) i figure if its physical damage i can get it repaired at a cell repair place but if some software issues come up what do i do?

Advertisements
kool kat2 is offline  
Reply With Quote
sponsored links
Old December 22nd, 2012, 03:21 AM   #2 (permalink)
你好
 
mikedt's Avatar
 
Join Date: Sep 2010
Location: Xilinhot, China
Posts: 10,252
 
Device(s): Oppo Find 7a, Samsung Galaxy Win Duos(spare), Lenovo P700i(retired), KIRF Galaxy Note(deceased)
Carrier: China Mobile

Thanks: 3,594
Thanked 2,927 Times in 2,121 Posts
Send a message via Skype™ to mikedt
Default

I've had experience of using Samsung phones in foreign countries. Had a non-carrier unlocked Galaxy S I bought in the UK, but was using it in China. NO software updates at all, probably because I was using it in a country it wasn't intended for. Done unofficial updates myself using CyanogenMod. Something did go horribly wrong with the Galaxy S, the screen cracked, i.e. physical damage. Samsung in China were willing to repair it, but it was cheaper to buy a new phone than to repair the one I had.

I think "international" really means when it comes to phones, is that it's unlocked, multi-band, wasn't supplied by particular carrier and customised for that carrier.
__________________
The People's Guide to Android in the People's Republic.
Honorary Grand Poobah Shenzhen University English Corner.
http://welcometomychina.tumblr.com/
There are nine million bicycles in Beijing.
There are nine million Androids in Shenzhen.
mikedt is offline  
Last edited by mikedt; December 22nd, 2012 at 03:27 AM.
Reply With Quote
The Following User Says Thank You to mikedt For This Useful Post:
kool kat2 (December 22nd, 2012)
Old December 22nd, 2012, 03:31 PM   #3 (permalink)
Senior Member
Thread Author (OP)
 
kool kat2's Avatar
 
Join Date: May 2011
Location: Carson, CA
Gender: Male
Posts: 1,018
 
Device(s): HTC One M8
Carrier: Sprint

Thanks: 217
Thanked 140 Times in 116 Posts
Default

Thanks for the reply. It really isn't looking good lol.
kool kat2 is offline  
Reply With Quote
Old December 27th, 2012, 06:14 PM   #4 (permalink)
Senior Member
Thread Author (OP)
 
kool kat2's Avatar
 
Join Date: May 2011
Location: Carson, CA
Gender: Male
Posts: 1,018
 
Device(s): HTC One M8
Carrier: Sprint

Thanks: 217
Thanked 140 Times in 116 Posts
Default

So, in case anyone has a similar situation, i found a company called ensquared. They will insure it, although I might receive a carrier branded phone as a replacement. Not too bad.
kool kat2 is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Forums Community > The Lounge
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 01:16 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.