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  • It's 14 days to exchange your phone for a different device or to get your upgrade back and go back to your old phone. You have 90 days if there's anything manufacturely wrong with the device that we'll give you a brand new one if we can't fix your old one. Have we swapped out different devices after 14 days? Sure, but that's generally when someone's had issues with a purchased device, or we no longer carry theirs. New phones come out all the time, if it's the Maxx HD is really the one you want, I'd wait it out. Hope this helps.
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