Go Back   Android Forums > Android Carriers > Metro PCS

test: Reply
 
LinkBack Thread Tools
Old August 8th, 2012, 08:59 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Aug 2012
Posts: 17
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default Issues With Text Messages

Hello everyone, I'm a new user here. I recently got the LG Connect 4G (my first smartphone) about two weeks ago. I like the phone, besides a few issues that I need to resolve. The issue I am asking about here is the text messaging service. I searched the MetroPCS forums and did not see a thread on it, to my surprise.

Often, I receive texts much later than when they are sent to me (on the order of several hours sometimes.) I can tell this because on a couple of occasions, I actually asked the person if they had just sent the message, and they replied that they had hours ago. Also, sometimes, I will receive groups of text messages at the same time, and if multiple people text me, I will receive all of their text messages at the same time (so it is independent of the sender.)

If that wasn't clear, here is an example, using three people.

Person A sends me a text at 5:00, Person B sends me one at 5:22, and Person C sends me three text messages at 5:47. Maybe at 9:17 I will receive five new messages (one from A and B, three from C).

A bad aspect of receiving text messages late is that some will go through as normal and others will be delayed, and conversation can become unintelligible with messages coming out of order and hours past due.

I also get "double" or even higher-order (triple, can't say I've gotten quad or higher) text messages; I will receive a text, then later receive the same text again. This might be after receiving texts after the double text was sent: I might receive message A, then later receive B and C, then get A again. In fact, yesterday was the worst I've seen when I received 14 messages at the same time, and about 11-12 of them were consecutive "double" texts from one person. Not only is this annoying, it can disrupt the flow of conversation (I might be at a loss of understanding for a period of time and if I look back on the conversation it confuses things.)

Another issue is that texts longer than a certain threshold (I am guessing the SMS 160 character limit) get broken up and I don't always receive the entire portion. A message may be long enough to be broken up into three parts and I will only receive one, with the other two coming in potentially hours later. This is incredibly frustrating; the other person might think I have ignored what they said in the later portions, messages get mixed up, I lose information that might be important, etc. This works both ways, too. My long texts that convert to MMS will be cut up, delayed, only partially received until hours later, come in the wrong order, etc.

I finally got a phone (and I wanted it to be a smartphone, I did my research and I heard LG Connect 4G was best at this point, although that might change with the Galaxy S3 and Lightray... whatever...) and I had to get it on MetroPCS (dad was already on Metro and did not want to switch.) Now I'm getting bad text message service and it is thoroughly disappointing. Is there anything I can do to fix this? Oh, by the way, I'm on the $40 plan too.

Advertisements
nsguy1350 is offline  
Reply With Quote
sponsored links
Old August 8th, 2012, 09:07 PM   #2 (permalink)
Member
 
Join Date: Aug 2011
Posts: 347
 
Device(s):
Carrier: Not Provided

Thanks: 78
Thanked 168 Times in 36 Posts
Default

Quote:
Originally Posted by nsguy1350 View Post
Hello everyone, I'm a new user here. I recently got the LG Connect 4G (my first smartphone) about two weeks ago. I like the phone, besides a few issues that I need to resolve. The issue I am asking about here is the text messaging service. I searched the MetroPCS forums and did not see a thread on it, to my surprise.

Often, I receive texts much later than when they are sent to me (on the order of several hours sometimes.) I can tell this because on a couple of occasions, I actually asked the person if they had just sent the message, and they replied that they had hours ago. Also, sometimes, I will receive groups of text messages at the same time, and if multiple people text me, I will receive all of their text messages at the same time (so it is independent of the sender.)

If that wasn't clear, here is an example, using three people.

Person A sends me a text at 5:00, Person B sends me one at 5:22, and Person C sends me three text messages at 5:47. Maybe at 9:17 I will receive five new messages (one from A and B, three from C).

A bad aspect of receiving text messages late is that some will go through as normal and others will be delayed, and conversation can become unintelligible with messages coming out of order and hours past due.

I also get "double" or even higher-order (triple, can't say I've gotten quad or higher) text messages; I will receive a text, then later receive the same text again. This might be after receiving texts after the double text was sent: I might receive message A, then later receive B and C, then get A again. In fact, yesterday was the worst I've seen when I received 14 messages at the same time, and about 11-12 of them were consecutive "double" texts from one person. Not only is this annoying, it can disrupt the flow of conversation (I might be at a loss of understanding for a period of time and if I look back on the conversation it confuses things.)

Another issue is that texts longer than a certain threshold (I am guessing the SMS 160 character limit) get broken up and I don't always receive the entire portion. A message may be long enough to be broken up into three parts and I will only receive one, with the other two coming in potentially hours later. This is incredibly frustrating; the other person might think I have ignored what they said in the later portions, messages get mixed up, I lose information that might be important, etc. This works both ways, too. My long texts that convert to MMS will be cut up, delayed, only partially received until hours later, come in the wrong order, etc.

I finally got a phone (and I wanted it to be a smartphone, I did my research and I heard LG Connect 4G was best at this point, although that might change with the Galaxy S3 and Lightray... whatever...) and I had to get it on MetroPCS (dad was already on Metro and did not want to switch.) Now I'm getting bad text message service and it is thoroughly disappointing. Is there anything I can do to fix this? Oh, by the way, I'm on the $40 plan too.
I don't think so I usually get this when i have bad reception and I have a bad reception in my house so this happens to me a lot just know that you aren't alone lol... I think this might also be a metro problem but idk
aaronmy is offline  
Reply With Quote
Old August 8th, 2012, 09:46 PM   #3 (permalink)
Senior Member
 
THE W's Avatar
 
Join Date: Mar 2012
Location: Detroit
Posts: 2,063
 
Device(s): Kyocera Domino, Freeform II, Freeform III, LG Connect, LG Motion, Samsung Galaxy S III, OnePlus ONE
Carrier: MetroPCS

Thanks: 100
Thanked 227 Times in 189 Posts
Default

sounds like a signal issue to me which is a metro thing and not a connect thing.

i believe the cutoff is 160 characters. after that the text is sent as an MMS and you need to be connected to the internet to send those.
__________________
how can you hold someone to a promise they never made to you? - common sense
THE W is offline  
Reply With Quote
Old August 8th, 2012, 09:50 PM   #4 (permalink)
Senior Member
 
mike28's Avatar
 
Join Date: Dec 2010
Location: Tampa
Gender: Male
Posts: 4,066
 
Device(s): Galaxy s4 Galaxy Tab 10.1 1 Kindle fire 1 Nexus 7
Carrier: Metropcs

Thanks: 3,854
Thanked 1,063 Times in 779 Posts
Default

Quote:
Originally Posted by THE W View Post
sounds like a signal issue to me which is a metro thing and not a connect thing.

i believe the cutoff is 160 characters. after that the text is sent as an MMS and you need to be connected to the internet to send those.
I think so too I wonder how volte will handle mms
mike28 is offline  
Reply With Quote
Old August 8th, 2012, 09:59 PM   #5 (permalink)
Member
 
hYpHyPuRpLe's Avatar
 
Join Date: Oct 2011
Location: Oakland, California
Posts: 351
 
Device(s): LG Connect 4G
Carrier: Not Provided

Thanks: 67
Thanked 44 Times in 35 Posts
Default

This happens to me. It used to happen so frequently but if you have good reception then you'll receive them when they sent them. I personally use Kik to talk to all my friends now, it's way better. The issue still happens but just not as frequent. I guess all you can do is be at a place where you have good reception,
hYpHyPuRpLe is offline  
Reply With Quote
Old August 12th, 2012, 03:55 PM   #6 (permalink)
 
Join Date: Jan 2012
Location: In your TV...
Posts: 301
 
Device(s): Samsung Admire with one of the following: Admired Monster 5.3 Admiral Beast 1.0 AlienWareZ! Ver
Carrier: Not Provided

Thanks: 104
Thanked 42 Times in 27 Posts
Send a message via Skype™ to awesomeofsauce awesomeofsauce@gmail.com
Default

Quote:
Originally Posted by nsguy1350 View Post
Hello everyone, I'm a new user here. I recently got the LG Connect 4G (my first smartphone) about two weeks ago. I like the phone, besides a few issues that I need to resolve. The issue I am asking about here is the text messaging service. I searched the MetroPCS forums and did not see a thread on it, to my surprise.

Often, I receive texts much later than when they are sent to me (on the order of several hours sometimes.) I can tell this because on a couple of occasions, I actually asked the person if they had just sent the message, and they replied that they had hours ago. Also, sometimes, I will receive groups of text messages at the same time, and if multiple people text me, I will receive all of their text messages at the same time (so it is independent of the sender.)

If that wasn't clear, here is an example, using three people.

Person A sends me a text at 5:00, Person B sends me one at 5:22, and Person C sends me three text messages at 5:47. Maybe at 9:17 I will receive five new messages (one from A and B, three from C).

A bad aspect of receiving text messages late is that some will go through as normal and others will be delayed, and conversation can become unintelligible with messages coming out of order and hours past due.

I also get "double" or even higher-order (triple, can't say I've gotten quad or higher) text messages; I will receive a text, then later receive the same text again. This might be after receiving texts after the double text was sent: I might receive message A, then later receive B and C, then get A again. In fact, yesterday was the worst I've seen when I received 14 messages at the same time, and about 11-12 of them were consecutive "double" texts from one person. Not only is this annoying, it can disrupt the flow of conversation (I might be at a loss of understanding for a period of time and if I look back on the conversation it confuses things.)

Another issue is that texts longer than a certain threshold (I am guessing the SMS 160 character limit) get broken up and I don't always receive the entire portion. A message may be long enough to be broken up into three parts and I will only receive one, with the other two coming in potentially hours later. This is incredibly frustrating; the other person might think I have ignored what they said in the later portions, messages get mixed up, I lose information that might be important, etc. This works both ways, too. My long texts that convert to MMS will be cut up, delayed, only partially received until hours later, come in the wrong order, etc.

I finally got a phone (and I wanted it to be a smartphone, I did my research and I heard LG Connect 4G was best at this point, although that might change with the Galaxy S3 and Lightray... whatever...) and I had to get it on MetroPCS (dad was already on Metro and did not want to switch.) Now I'm getting bad text message service and it is thoroughly disappointing. Is there anything I can do to fix this? Oh, by the way, I'm on the $40 plan too.
What is your signal level?

Sent from my Samsung Admire Running P.U.T.U 2.2
awesomeofsauce is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Carriers > Metro PCS
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 08:26 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.