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Old August 9th, 2013, 07:40 PM   #1 (permalink)
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Default usb mass storage mode

am i missing something. just bought the gs4 and can not connect via usb to transfer files.?.?

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Old August 9th, 2013, 09:40 PM   #2 (permalink)
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Hi here to help. it sounds like you need to install samung drivers on your pc. or sometimes you can get a bad usb cable. one other thing to try is a different usb port on your computer. hope this helps.
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Old August 9th, 2013, 09:51 PM   #3 (permalink)
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It looks that you need to install Samsung drivers, here you can find them:

Support - More Cell Phone Providers SGH-M919N | Samsung Cell Phones
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Old August 9th, 2013, 10:33 PM   #4 (permalink)
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thanks i've tried multiple cables and different computers. reinstalled drivers. the only fix was a factory reset.
i never had this happen i thought it was the phone from the get go. i have a gs3 i gave to my wife. and its worked fine.
i'm not that much of a noob even though if you read my problem you would of thought so.
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