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Old January 9th, 2012, 09:46 PM   #1 (permalink)
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Question data over mobile network turns itself back on

This is my first smart phone and I've only had it for a few days; so far I love it, but I do have an issue I haven't been able to solve. When I turn off the mobile data connection via the Settings > Battery & data manager > Data delivery > Data enabled option it turns itself back on the next time I unlock my screen. I installed the 'Data Enabler Widget' and the same thing happened. I've checked or unchecked, as appropriate, every option that would seem to have anything to do with this and no dice.

I want a simple way to control whether or not my phone is downloading data over the mobile network. Any suggestions?

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Old January 10th, 2012, 07:10 AM   #2 (permalink)
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Originally Posted by jezebel01 View Post
This is my first smart phone and I've only had it for a few days; so far I love it, but I do have an issue I haven't been able to solve. When I turn off the mobile data connection via the Settings > Battery & data manager > Data delivery > Data enabled option it turns itself back on the next time I unlock my screen. I installed the 'Data Enabler Widget' and the same thing happened. I've checked or unchecked, as appropriate, every option that would seem to have anything to do with this and no dice.

I want a simple way to control whether or not my phone is downloading data over the mobile network. Any suggestions?
That makes no sense at all. The only thing I can think of is you have an app that is forcing it back on to connect with the net. Since you have only had it a few days, you probably don't have a ton of apps installed. Have you installed anything that might be causing this, or is your phone still stock?
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Old January 11th, 2012, 11:39 AM   #3 (permalink)
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I agree that it makes no sense, but it is happening none the less.

Even though I just got my smart phone, I did jump in and download several apps, all of which I’ve listed below. I only downloaded highly rated apps from the Anroid App Market and AppBrain; nothing/nowhere else. I can turn off “data enabled” and play Angry Birds or do whatever and it won’t turn back on. It only kicks back on all by itself after I unlock my screen. It doesn’t seem to matter whether the screen locks because of idle time or me forcing it by tapping the power button; unlocking the screen turns back on “data enabled.”

The apps on my phone listed under downloaded (despite the fact that the phone came with some of them) are as follows:

3G Watchdog, Adobe Flash Player 11.1, Adobe Reader, Angry Birds, AppBrain App Market, AT&T Code Scanner, AT&T Navigator, avast!, avast! Mobile Security, Battery Defender, (Google) Books, City ID, Compass, Dolphin Browser HD, Facebook, Fast Web Installer, Featured Apps, Flashlight, Gmail, Goggles, Google Sky Map, Labyrinth Lite, Layar, Live TV, Maps, Market, Mixare, Movies, myAT&T, OpenTable, Opera Mini, Qik Lite, Redbox, RedLaser, Satellite AR, Scanner Radio, Tasks, UberSocial, Urbanspoon, WhoIsIt Lite, Yelp, YouTube, YP, Zagat, ZumoCast

Are any of these Apps known for such issues? Whatever is causing this isn’t using ~much~ data; yesterday my total consumption was ~3MB. 3G Watchdog estimates that I’ve used 5% of my allowable data. As an experiment I used the settings in 3G Watchdog to “Auto disable Mobile data” via 3G Watchdog (vice the other options) at 1% of quota (I’m currently at 5% of quota). The “data enabled” still kicks back on when I unlock my screen. What the hell?

Separate question, where do downloaded files go? I downloaded the *.pdf of the phone’s user manual and I can access it because it’s on the recent list in Acrobat but if I were to clear that I’d have no idea where to find it.
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Old January 12th, 2012, 07:22 AM   #4 (permalink)
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Originally Posted by jezebel01 View Post
I agree that it makes no sense, but it is happening none the less.

Even though I just got my smart phone, I did jump in and download several apps, all of which I’ve listed below. I only downloaded highly rated apps from the Anroid App Market and AppBrain; nothing/nowhere else. I can turn off “data enabled” and play Angry Birds or do whatever and it won’t turn back on. It only kicks back on all by itself after I unlock my screen. It doesn’t seem to matter whether the screen locks because of idle time or me forcing it by tapping the power button; unlocking the screen turns back on “data enabled.”

The apps on my phone listed under downloaded (despite the fact that the phone came with some of them) are as follows:

3G Watchdog, Adobe Flash Player 11.1, Adobe Reader, Angry Birds, AppBrain App Market, AT&T Code Scanner, AT&T Navigator, avast!, avast! Mobile Security, Battery Defender, (Google) Books, City ID, Compass, Dolphin Browser HD, Facebook, Fast Web Installer, Featured Apps, Flashlight, Gmail, Goggles, Google Sky Map, Labyrinth Lite, Layar, Live TV, Maps, Market, Mixare, Movies, myAT&T, OpenTable, Opera Mini, Qik Lite, Redbox, RedLaser, Satellite AR, Scanner Radio, Tasks, UberSocial, Urbanspoon, WhoIsIt Lite, Yelp, YouTube, YP, Zagat, ZumoCast

Are any of these Apps known for such issues? Whatever is causing this isn’t using ~much~ data; yesterday my total consumption was ~3MB. 3G Watchdog estimates that I’ve used 5% of my allowable data. As an experiment I used the settings in 3G Watchdog to “Auto disable Mobile data” via 3G Watchdog (vice the other options) at 1% of quota (I’m currently at 5% of quota). The “data enabled” still kicks back on when I unlock my screen. What the hell?

Separate question, where do downloaded files go? I downloaded the *.pdf of the phone’s user manual and I can access it because it’s on the recent list in Acrobat but if I were to clear that I’d have no idea where to find it.
Install "Traffic Monitor". It will show you not only how much data was used by each program, but also how much was over wifi and how much was over the network. Very cool app with a nice widget to show you exactly where you stand for the month, which is really useful for those of us on miniature data plans!

This app should help you determine which app is causing this problem for you.

Good luck.

tim
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Old January 18th, 2012, 10:41 PM   #5 (permalink)
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You could also try the Settings -> Accounts & Sync area. Sometimes those settings will override your data choices if you have it set wrong. My son's Background settings seemed to trigger data usage to turn on although it's a different model phone.
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Old February 6th, 2012, 03:35 PM   #6 (permalink)
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Separate question, where do downloaded files go? I downloaded the *.pdf of the phone’s user manual and I can access it because it’s on the recent list in Acrobat but if I were to clear that I’d have no idea where to find it.
There is an app called "My Files" Your pdf is probably at "download" on the SDCard entry. I use the Kindle Reader for PDF.

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Old February 28th, 2012, 09:54 PM   #7 (permalink)
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Quote:
Originally Posted by jezebel01 View Post
This is my first smart phone and I've only had it for a few days; so far I love it, but I do have an issue I haven't been able to solve. When I turn off the mobile data connection via the Settings > Battery & data manager > Data delivery > Data enabled option it turns itself back on the next time I unlock my screen. I installed the 'Data Enabler Widget' and the same thing happened. I've checked or unchecked, as appropriate, every option that would seem to have anything to do with this and no dice.

I want a simple way to control whether or not my phone is downloading data over the mobile network. Any suggestions?
I use an APN switcher widget called HiAPN. It's basically a toggle on your homescreen that enables or disables the mobile APN.....enabling it allows you to connect to the network via your data connection.....disabling it, well, disables it. Works like a charm with a single tap of the toggle, no need to go into settings and all that. And it doesn't turn itself back on automatically either
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Old October 11th, 2013, 04:09 PM   #8 (permalink)
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Quote:
Originally Posted by jezebel01 View Post
I agree that it makes no sense, but it is happening none the less.

Even though I just got my smart phone, I did jump in and download several apps, all of which I’ve listed below. I only downloaded highly rated apps from the Anroid App Market and AppBrain; nothing/nowhere else. I can turn off “data enabled” and play Angry Birds or do whatever and it won’t turn back on. It only kicks back on all by itself after I unlock my screen. It doesn’t seem to matter whether the screen locks because of idle time or me forcing it by tapping the power button; unlocking the screen turns back on “data enabled.”

The apps on my phone listed under downloaded (despite the fact that the phone came with some of them) are as follows:

3G Watchdog, Adobe Flash Player 11.1, Adobe Reader, Angry Birds, AppBrain App Market, AT&T Code Scanner, AT&T Navigator, avast!, avast! Mobile Security, Battery Defender, (Google) Books, City ID, Compass, Dolphin Browser HD, Facebook, Fast Web Installer, Featured Apps, Flashlight, Gmail, Goggles, Google Sky Map, Labyrinth Lite, Layar, Live TV, Maps, Market, Mixare, Movies, myAT&T, OpenTable, Opera Mini, Qik Lite, Redbox, RedLaser, Satellite AR, Scanner Radio, Tasks, UberSocial, Urbanspoon, WhoIsIt Lite, Yelp, YouTube, YP, Zagat, ZumoCast

Are any of these Apps known for such issues? Whatever is causing this isn’t using ~much~ data; yesterday my total consumption was ~3MB. 3G Watchdog estimates that I’ve used 5% of my allowable data. As an experiment I used the settings in 3G Watchdog to “Auto disable Mobile data” via 3G Watchdog (vice the other options) at 1% of quota (I’m currently at 5% of quota). The “data enabled” still kicks back on when I unlock my screen. What the hell?

Separate question, where do downloaded files go? I downloaded the *.pdf of the phone’s user manual and I can access it because it’s on the recent list in Acrobat but if I were to clear that I’d have no idea where to find it.
So yesterday, 21 months after your post, I solved the same problem on my Samsung Galaxy S4 using your app list. THANK YOU for your app list!!!!

AT&T Tech Support was useless in helping me. As good as Battery Defender was at extending battery life, it kept turning on Mobile Data every time the screen locked (or went to sleep?) AND apparently it caused Mobile Data to trump my WiFi connection. Not sure, but the may have closed the WiFi connection when the screen went to sleep and turned on Mobile Data to synchronize mail, games, Facebook, etc., while the phone was "sleeping". However Battery Defender was doing this, the Mobile Data stopped turning itself on when Battery Defender was uninstalled.

I posted a scathing 1-star review on Google Play and sent a scathing text to AT&T about it being the third time in 20 months that an AT&T tech did not solve a problem that I ended up solving myself.

Again, thank you for your help!

Dee
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The Motorola ATRIX 2 is AT&T's followup to their original ATRIX 4G. It won't differ much in terms of specs, but this would bring Ma Bell up to speed with more recent offerings from Sprint and Verizon in the Photon 4G and the DROID Bioni... Read More



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