Trouble with the latest update.

ChrisRuns2012 · February 2nd, 2012, 06:25 PM

I have a rooted Atrix 2. I just got the notification from ATT about a firmware update. I accepted it, downloaded it, restarted the phone, and it went to the update loader...and then it flashed a triangle with an exclamation point and resumed to boot normally...without installing the update.

What caused this?

How do I fix it?

Is anyone else having the same problem?

Many thanks.

macgiobuin · February 3rd, 2012, 09:40 AM

You may need to "un-root" your phone for it to accept the update would be my guess.

ChrisRuns2012 · February 4th, 2012, 10:57 AM

Hmmm...I go about that by flashing a stock ROM right? Or is there a different way?

Freakshow999 · February 4th, 2012, 07:03 PM

Anybody know how to un-root the phone to get the update?

ozziedog · February 5th, 2012, 01:29 AM

Its my understanding that if you do a factory reset it will go back to stock. BUT before you do a reset make sure you back up your root. I lost mine with the update and have not been able to root it again. Good luck.

ChrisRuns2012 · February 7th, 2012, 11:48 AM

So I did the Factory Reset...and it still gives me the angry triangle...and reboots normally...what's wrong?

macgiobuin · February 7th, 2012, 05:03 PM

In The Motorola Flipside Forum, keyboardaddict wrote:

1.Took out microSD card
2. Using the microSD adapter, renamed the update zip file as follows update.zip
3.Inserted it back into my cellphone
4. Turned it on while pressing the x key. Arrived at that pesky exclamation triangle screen.
5. Pressed Fn + T, using arrow keys chose sdcard update.zip option. Afterwards, u should already see some activity... at the end choose the reboot option and be rewarded with a red and black motorola symbol!

Remarks: I tried a lot of stuff before coming up with this. So in addition, I also on the recovery screen, chose the wipe clean :'( and wipe cache partition option. Furthermore, I also copied again the update file... so I had two files... one with the original name, and the other with the update.zip name.

Hope it works!

ChrisRuns2012 · February 8th, 2012, 09:20 PM

Wait...so I do that how? Can you dumb it down??

macgiobuin · February 9th, 2012, 12:15 PM

Check with one of the rooting experts in the first thread at the top of this page. I have never rooted a phone, and would only make things worse for you. You could also try the ATRIX 2 forum on Motorola's website.

916x10 · February 28th, 2012, 09:44 PM

Quote:

Originally Posted by ChrisRuns2012

I have a rooted Atrix 2. I just got the notification from ATT about a firmware update. I accepted it, downloaded it, restarted the phone, and it went to the update loader...and then it flashed a triangle with an exclamation point and resumed to boot normally...without installing the update.

What caused this?

How do I fix it?

Is anyone else having the same problem?

Many thanks.

Did you remove any of the bloatware that originally came on the phone? Being rooted is a non-issue.