Go Back   Android Forums > Android Phones > Motorola Atrix 2

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old October 28th, 2012, 07:02 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Oct 2012
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default android.process.acore

Please help !

Unfortunately, the process android.process.acore has stopped

This message continues appearing in my Motorola Atrix 2.
It just upgraded as it is typically a push from Android.
I have no idea why they did this to me or who authorized them to change to a complete new system. Things look different and I even lost some applications.

Does anybody know to to fix this since whoever pushed this in my phone just messed it up?
Unfortunatelly Motorola will blame Android and Android will blame Motorola.
I have nothing to do with this, I did not authorized and they just messed me up.

Please advise.

HT092000 is offline  
Reply With Quote
sponsored links
Old October 28th, 2012, 07:06 PM   #2 (permalink)
Oil Can!!! Oil Can!!!
 
Metroid Prime's Avatar
 
Join Date: Feb 2012
Location: Land Of Metal
Gender: Male
Posts: 9,101
 
Device(s): Samsung Galaxy SIII
Carrier: AT&T

Thanks: 2,079
Thanked 2,910 Times in 1,877 Posts
Default

Hello and welcome aboard to AF.

I do not own this device, but I will try my best to assist you.
You said you just upgraded your device is there a certain screen you're not getting past?
__________________
Android Forums is more than just a forum, it's a community.
Thank helpful posts. Report abusive/spam posts.
Come hang out with us!
The Lounge| Forum Games
Need help? Questions? Ask a Staff Member!
Site Rules/Guidelines|Android Forums FAQ
Metroid Prime is offline  
Reply With Quote
Old October 28th, 2012, 07:15 PM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Oct 2012
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

The first screen I am finding now been able to enter was files. It now says application is not installed. I also tried Skype and it will only start it but when the android process acore stop sign shows, and I press ok it bounces me out.
HT092000 is offline  
Reply With Quote
Old October 28th, 2012, 07:20 PM   #4 (permalink)
Oil Can!!! Oil Can!!!
 
Metroid Prime's Avatar
 
Join Date: Feb 2012
Location: Land Of Metal
Gender: Male
Posts: 9,101
 
Device(s): Samsung Galaxy SIII
Carrier: AT&T

Thanks: 2,079
Thanked 2,910 Times in 1,877 Posts
Default

Try turning off the device and pulling the battery out for a few minutes, then try putting it back in and starting it back up. If that doesn't work try a factory data reset. That usually fixes any bugs after you update your software.
Metroid Prime is offline  
Reply With Quote
Old October 28th, 2012, 07:23 PM   #5 (permalink)
New Member
Thread Author (OP)
 
Join Date: Oct 2012
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I will try your method. Will I loose any purchased software applications?
HT092000 is offline  
Reply With Quote
Old October 28th, 2012, 07:31 PM   #6 (permalink)
New Member
Thread Author (OP)
 
Join Date: Oct 2012
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Removing the battery and SD card DID NOT work.
Is there a way to get someone who authorized this change in my phone so I get it back as it was? I am also very concerned about all my contacts and information and paid applications.
This has to stopped.
I did not authorized this change.
I paid for this and some clown made a change on what I paid.
I feel I have been robbed.
This is incredibly frustrating.
HT092000 is offline  
Reply With Quote
Old October 28th, 2012, 07:40 PM   #7 (permalink)
Oil Can!!! Oil Can!!!
 
Metroid Prime's Avatar
 
Join Date: Feb 2012
Location: Land Of Metal
Gender: Male
Posts: 9,101
 
Device(s): Samsung Galaxy SIII
Carrier: AT&T

Thanks: 2,079
Thanked 2,910 Times in 1,877 Posts
Default

Did anyone else touch your device without permission? I can't imagine they would push they update without you accepting it.
If you do a factory reset you will lose your apps and contacts unless you back them up first. It shouldn't delete the SD card contents if you do, but you can take out the SD card just to be safe.
I'm very sorry this is frustrating and I'm afraid that once you get a software update you can't revery back unless, of course, you root your device I believe.
Metroid Prime is offline  
Reply With Quote
Old October 28th, 2012, 07:46 PM   #8 (permalink)
New Member
Thread Author (OP)
 
Join Date: Oct 2012
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

No one touched it.
Actually I was in the middle of typing something when it appeared.
Typically I get updates "pushed" automatically.
I must have pressed the "yes" if it asked, which I do not remember it did.
Will I get the same software I had before if I do a Factory reset?
HT092000 is offline  
Reply With Quote
Old October 28th, 2012, 07:50 PM   #9 (permalink)
Oil Can!!! Oil Can!!!
 
Metroid Prime's Avatar
 
Join Date: Feb 2012
Location: Land Of Metal
Gender: Male
Posts: 9,101
 
Device(s): Samsung Galaxy SIII
Carrier: AT&T

Thanks: 2,079
Thanked 2,910 Times in 1,877 Posts
Default

I'm afraid that wont get rid of the update once you downloaded it.
The factory reset, however, should resolve the problems you're experiencing after the update. I believe through root you can downgrade your current version, but for the best answer for that you'll have to ask the members in your devices All Things Root section.
If you do a factory reset make sure to back up all your settings, contacts, etc. or you'll lose it.
Metroid Prime is offline  
Reply With Quote
Old October 28th, 2012, 07:57 PM   #10 (permalink)
New Member
Thread Author (OP)
 
Join Date: Oct 2012
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Do you mind telling me how to back up all the info such as contacts, applications, etc? I am afraid I have invested plenty of time and some money on this device and I would hate to loose all these.
Thanks for your help.
HT092000 is offline  
Reply With Quote
sponsored links
Old October 28th, 2012, 08:04 PM   #11 (permalink)
Oil Can!!! Oil Can!!!
 
Metroid Prime's Avatar
 
Join Date: Feb 2012
Location: Land Of Metal
Gender: Male
Posts: 9,101
 
Device(s): Samsung Galaxy SIII
Carrier: AT&T

Thanks: 2,079
Thanked 2,910 Times in 1,877 Posts
Default

My pleasure. Is till very sorry about your trouble here.
Go to contacts > menu > (If you see this setting) more > move contacts > Then move your contacts to your google account. You should be able to if they're there by going to www.google.com/contacts As for applications let me get back to you on that, but if you sync your google account and go into the market you shouldn't have to re-purchase them, but I'll look about backing apps up.
Metroid Prime is offline  
Reply With Quote
Old October 28th, 2012, 08:22 PM   #12 (permalink)
The PearlyMon
 
EarlyMon's Avatar
 
Join Date: Jun 2010
Location: New Mexico, USA
Posts: 44,060
 
Device(s): LTEvo, 3vo, and Shift
Carrier: Sprint

Thanks: 41,707
Thanked 54,851 Times in 21,880 Posts
Default

Once you've verified contacts are on your gmail contacts on the web, your best bets for backups are MyBackup Pro for apps and data, and SMS Backup+ for texts.

You will have to re-enter your setups for the phone and re-enter your accounts and passwords, no getting around that at this point, sorry.
__________________
|

Minutus cantorum, minutus balorum, minutus carborata descendum pantorum.

Links: Site Rules / Guidelines -and- Zero Tolerance Policy (All Members Read)


For right-on help, the Thanks button is on the right of the post.
For anything out in left field, the /!\ report button is to the left.

Remember, it's our forums and we're all in this together - so let's keep it cool!

Shoot the breeze at the best new gun forum!
EarlyMon is offline  
Reply With Quote
The Following 2 Users Say Thank You to EarlyMon For This Useful Post:
Metroid Prime (October 28th, 2012), Prinny (October 28th, 2012)
Reply

Motorola ATRIX 2
Current Rating:
Rate this Phone:

The Motorola ATRIX 2 is AT&T's followup to their original ATRIX 4G. It won't differ much in terms of specs, but this would bring Ma Bell up to speed with more recent offerings from Sprint and Verizon in the Photon 4G and the DROID Bioni... Read More

Tags
android.process.acore


Go Back   Android Forums > Android Phones > Motorola Atrix 2
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 06:18 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.