I upgraded from a molorola razor to the molorola backflip a couple moths ago. I had my razor for 4 years and was happy with the simple menus and easy navigation not to mention the user friendly interface, so when I went looking for an updated model (razor finally went kaput) the backflip hit me a little weird.
Needing web access from a mobile device I was concidering the iphone and the backflip. Iphone has been around a while but IMHO several drawbacks (no insurance #1 in my eyes). But the android software offered several fixes for most other "smart phones"... able to run multiple apps. Oh so handy.
Having used my backflip for a couple months now, I'm really happy with my choice. Love the full size keyboard with the ability to not have to use it if you don't want and so far I haven't downloaded any apps/games (why I joined the forum) yet, but love all the feathures so far. Haven't come across any limitations so far but I'm not into modifying my extentsively.
Battery life would be my only complain, but its not too bad if you stay off the net

.
HTH
(Not associated with molorola,

just happy with my phone)