My motorola defy[mb525 w\o motoblur] is six months old[so its under warranty].it has android 2.2.2;
The phone is "not rooted" or anyway tampered.
Now the problem i am facing are:
1:both the touch screen and soft keys becomes "touch insensitive" frequently
2:while watching videos in landscape mode, again the touch screen and soft keys becomes "touch insensitive" and sometimes the keyboard just appears and keys gets touch by itself.
I have to each time off\on the power switch to get the touch back
and there is no need of rebooting.
to solve the problem i have done the following
1:format the sd card
2:cleared the cache partition
3:did hard reset.
but the problem is still there.
Is this a software or hardware problem?
Is the problem due to any apps directly installed from sd card?
what should be done to solve it?
appreciate any help