Go Back   Android Forums > Android Phones > Motorola Droid 3

test: Reply
 
LinkBack Thread Tools
Old January 24th, 2012, 01:28 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2012
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Phone resets when turned off

The other day my 3g stopped working. It force closed everything and gave me "no connection" errors every time I tried to open anything that used it. I tried the old off/on routine and it worked. The only problem is that it reset all my homepage options. Everything I had changed was reset back to how the phone came.

Now this wouldn't be a huge issue, except for now it's happens at least twice a day. Some times the 3g works, some time it doesn't. I get force close errors at least twice per text message and during basically anything else I do and my phone is constantly resetting all my homepage options. I've been to Verizon once and since the issue wasn't happening at right that moment, they were basically useless. I'm going to go again in a few days.


In the meantime, anyone else having this issue or have a suggestion? Phone isn't rooted and I've cleared everything I know to clear, taken battery out, deleted apps, etc.

Advertisements
tmekk is offline  
Reply With Quote
sponsored links
Old January 24th, 2012, 02:47 PM   #2 (permalink)
Senior Member
 
Join Date: Jan 2010
Posts: 5,800
 
Device(s): Moto Droid Maxx (2013-), Moto Droid 3 (2011-2013), HTC Droid Eris (2009-2011) Also, an iPad 3rd gen.
Carrier: Verizon

Thanks: 519
Thanked 1,591 Times in 1,238 Posts
Default

Unless somebody can think of something else, I imagine that Verizon will have you do a factory reset to rule out some sort of software or data glitch. You will probably want to make sure that all of your contacts are backed up (as Google contacts or VZW Backup contacts), calendars are syncing, etc. Backup to your PC anything that you want to save on internal storage as well.

(If there is a reason to save text and MMS messages as well, and you have a GMail account, I recommend the application SMS Backup+, which is free, and which will backup your text messages to a label called SMS on your GMail account. While it does have the ability to restore SMS messages - not MMS yet - after a factory reset, unfortunately with the Droid 3 you lose all of the date and timestamp information - everything is dated at the date and time you run the restore - though proper dates and times are still available if you look at the messages in GMail. It's a nice app.)

If the phone is running stably enough, settings->privacy, choose "Factory data reset". I'd have it erase/format internal storage as well, just to make sure it is not a problem there. If the problem continues, it's likely a hardware problem. Of course you will need to reinstall apps, set up homescreens again, etc.
doogald is online now  
Reply With Quote
Old January 25th, 2012, 09:54 AM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2012
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

The factory reset fixed it. I was kind of reluctant to do it our of laziness but it started restarting itself over and over then force closing everything I would select, including contacts, gallery, etc. Thanks for the help doogald!
tmekk is offline  
Reply With Quote
Old January 25th, 2012, 12:01 PM   #4 (permalink)
Senior Member
 
Join Date: Jan 2010
Posts: 5,800
 
Device(s): Moto Droid Maxx (2013-), Moto Droid 3 (2011-2013), HTC Droid Eris (2009-2011) Also, an iPad 3rd gen.
Carrier: Verizon

Thanks: 519
Thanked 1,591 Times in 1,238 Posts
Default

I'm sorry that it came to that - it's such a drastic step - but hopefully the phone will remain stable for you now.
doogald is online now  
Reply With Quote
Reply

Motorola DROID 3
Current Rating:
Rate this Phone:

Verizon Wireless will continue their fabled DROID line with the third-coming of their original Android Phone: the Motorola Droid. The Motorola DROID 3 will see some of the biggest changes to the series since its inception, with a dual-core processo... Read More

Tags
3g not working, force close, phone resetting


Go Back   Android Forums > Android Phones > Motorola Droid 3
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 10:23 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.