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Old May 30th, 2012, 01:04 AM   #1 (permalink)
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Default SIM card not recognized

Today I got a replacement Droid 3, my old Droid 3 had camera issues. I switched over the SIM card, SD card, and battery from the old to the new phone, activated it, and everything works well except the new phone doesn't seem to be recognizing the SIM card. When I press the unlock button to get the phone to the unlock screen, it reads "Extended Network|No SIM Card." at the top of the screen. Also, when I go into location and security and press "set up SIM card lock" a message pops up that says "No SIM card found. Please insert a SIM card into the phone". However, there is definitely a SIM card in the phone, and I can send and receive text messages. Verizon wireless is my cell phone carrier. Does anybody know how to fix this? Thanks!

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Old May 30th, 2012, 09:25 AM   #2 (permalink)
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Today I got a replacement Droid 3, my old Droid 3 had camera issues. I switched over the SIM card, SD card, and battery from the old to the new phone, activated it, and everything works well except the new phone doesn't seem to be recognizing the SIM card. When I press the unlock button to get the phone to the unlock screen, it reads "Extended Network|No SIM Card." at the top of the screen. Also, when I go into location and security and press "set up SIM card lock" a message pops up that says "No SIM card found. Please insert a SIM card into the phone". However, there is definitely a SIM card in the phone, and I can send and receive text messages. Verizon wireless is my cell phone carrier. Does anybody know how to fix this? Thanks!
It sounds to me that it is either a bad SIM or a bad phone.

Verizon Wireless does not use GSM SIMs in the Droid 3 on their network - that's only for international travel to areas that are not CDMA (CDMA is not a SIM based network for phones without LTE.) In fact, you should be able to run the phone without the SIM card while you are in the US on Verizon's network.

Still, you can call Verizon to see if they will send you a replacement SIM and, if that doesn't work, I'd guess that it's time for another replacement handset.
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Old May 30th, 2012, 09:42 AM   #3 (permalink)
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Verizon Wireless does not use GSM SIMs in the Droid 3 on their network - that's only for international travel to areas that are not CDMA (CDMA is not a SIM based network for phones without LTE.) In fact, you should be able to run the phone without the SIM card while you are in the US on Verizon's network.
Ha, and I just learned that if you run the phone without a SIM, power it down and replace it with a valid SIM, the phone will boot up in Global mode. So, if that happens to anybody, from home, menu->settings->Wireless & networks->mobile networks->network mode and change back to CDMA.
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Old May 31st, 2012, 10:04 AM   #4 (permalink)
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I had an issue with an Atrix 2 getting a similar message yesterday. It's on ATT so the SIM is necessary for the phone to work. I tried re-seating the SIM, but no go. I did some research that suggested wedging some paper in there. I did and it worked like a charm. What you want to do is be sure the paper is on top of the SIM so that the pressure is pressing down. If that fixes the problem, then you know that it's your hardware
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Old May 31st, 2012, 07:49 PM   #5 (permalink)
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Thanks fosterj, I tried that and it worked! I still had my suspicions though, so I inspected the SIM card area with a magnifying glass and discovered that one of the contacts is damaged, it is pushed too far down and isn't making contact with the SIM card like it should. I contacted Verizon and they are shipping out another replacement Droid 3. Just goes to show, always double check things like that. Thanks for the help though everybody!
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Old September 2nd, 2012, 11:14 PM   #6 (permalink)
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Quote:
Originally Posted by fosterj View Post
I had an issue with an Atrix 2 getting a similar message yesterday. It's on ATT so the SIM is necessary for the phone to work. I tried re-seating the SIM, but no go. I did some research that suggested wedging some paper in there. I did and it worked like a charm. What you want to do is be sure the paper is on top of the SIM so that the pressure is pressing down. If that fixes the problem, then you know that it's your hardware



Worked Like a charm. Thankyou for making this post. You helped me to help my sister get her phone back running and for that my man GOD BLESS YOU!!!!
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