Go Back   Android Forums > Android Phones > Motorola Droid 4

test: Reply
LinkBack Thread Tools
Old September 19th, 2012, 05:03 PM   #1 (permalink)
New Member
Thread Author (OP)
Join Date: Sep 2012
Posts: 1
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Angry Cannot Factory Reset My Droid 4

So, I've been trying for two days now to wipe the data off my phone. I have gone into privacy to factory reset it with the phone on (about 20 times), I have done the phone-off-hold-volume-keys-and-power-key-simultaneously method (can't remember the fancy name for that), and I have manually deleted all files from the phone manually (both on phone and through a USB computer hookup). Nothing works. Every time I turn the phone off and then on again every bit of information that was there before is there again. No other changes stay either. If I install a new app, or change the background, it reverts back to where it was. I recently recieved the replacement for this phone, so I have to send it back to Verizon within 5 days. If anyone has any advice on how to fix this issue without voiding the warranty, I would really appreciate it!!! I really DO NOT want to send this phone back loaded with all of my personal information :/ And right now it's either that or pay full retail to keep a broken phone v.v Verizon Tech support/Customer Service just can't be bothered about the fact that my sensitive information will be unprotected. Grrrr...

UXOJess is offline  
Last edited by UXOJess; September 19th, 2012 at 09:01 PM.
Reply With Quote
sponsored links

Motorola DROID 4
Current Rating:
Rate this Phone:

The Motorola Droid 4 will be the fourth entry into Verizon and Motorola's Droid lineup. Following in the footsteps of previous models, the phone will feature a slide-out five-row QWERTY keyboard (most resembling that of the Droid 3). Other spec... Read More

alternate factory reset, can't factory reset, cannot factory reset, factory reset malfunction

Go Back   Android Forums > Android Phones > Motorola Droid 4
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

All times are GMT -5. The time now is 10:29 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.